Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
Product received on time and in accordance with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
Very serious site, very fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2016
Very responsive, very good follow-up Congratulations Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2016
very large choice of quality hats, fast and careful delivery, I recommend +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
very beautiful site, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Very serious site, attentive to its customers. I just gave the clogs to our folk dancer friend, he was very touched and appreciated the quality of the work. Very happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
very reactive, good information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2016
jhmlkjmolijùmljkm!olk
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2016
Shipping delay a bit slow
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2016
Perfect packaging.
The carrier's delays (La Poste) are unexpected: 1 day from Roanne to the 'briarde platform' in Moissy-Cramayel, 10 km from my home. Then 2 days for these last 10 km...
This carrier should be avoided, see for example http://www.60millions-mag.com/forum/livraison-poste-f60/plateforme-briarde-triangle-des-bermudes-pour-colis-t11794.html
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Very fast delivery. Product perfectly compliant.
And with a smile and good mood if you take the time to go to the Roanne store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Very good... Excellent service in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2016
Simply perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Varied choice, clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
xxxxx
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
several orders already placed without problems, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Excellent quality of products and their finish. Perfect and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2016
.......
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2016
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2016
Very good but shipping time a bit long.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2016
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2016
A lot of choices for all budgets
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2016
Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2016
satisfied except entirely
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2016
excellent product, already 1 bought perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Fast processing, careful shipping/packaging, no problems to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2016
Very good and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
10 very easy to access and quick order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
Impeccable service, great choice of hats, and many made in France! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
I found the product I was looking for (brand, size, color, and quality) very easily. Very well-stocked site, excellent service: I recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 10/05/2016
First order placed for Christmas 2015, unfortunately the size did not fit. No refund possible so I waited to replace the hat which was no longer in stock. Despite the mention 'coming soon in stock' the hat never returned. I had to take one that I liked less to avoid losing my money. Generally, there are a lot of out-of-stocks, I find it unacceptable to only offer store credits under these conditions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2016
GOOD SERIOUS
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