Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Sylvie R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Perfect, easy ordering, incredible choice, fast shipping
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Séverine B.
Rating: 5 out of 5
following a purchase from 27/09/2025
Fast shipping and product made in France with unbeatable quality-price ratio.
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Jean-Marie N.
Rating: 5 out of 5
following a purchase from 07/10/2025
Very good product, very classy
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Stephane R.
Rating: 5 out of 5
following a purchase from 06/10/2025
Very good shop. A wide choice of head covers at the right price and a very ergonomic site. Perfect.
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Pascale J.
Rating: 5 out of 5
following a purchase from 07/10/2025
fast and efficient. Excellent service and delivery. I recommend
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Thierry B.
Rating: 5 out of 5
following a purchase from 21/09/2025
Perfect
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Jean-Claude R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Thank you.
Beret matching the order,
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Nicolas A.
Rating: 5 out of 5
following a purchase from 24/09/2025
Simple and clear.
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Sandrine M.
Rating: 5 out of 5
following a purchase from 05/10/2025
A lot of choices on the site, cap exactly as presented, beautiful presentation of the product in its package, speed of delivery.
Thank you,
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Laurence J.
Rating: 5 out of 5
following a purchase from 02/10/2025
Beautiful quality and fast shipping. I recommend.
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Christophe P.
Rating: 5 out of 5
following a purchase from 03/08/2025
With complete confidence, very professional
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Edwin S.
Rating: 5 out of 5
following a purchase from 03/10/2025
very fast, and good products
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Nelly H.
Rating: 5 out of 5
following a purchase from 02/10/2025
Easy navigation
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Mehdi C.
Rating: 3 out of 5
following a purchase from 01/10/2025
Very good site that I recommend.
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Marc L.
Rating: 5 out of 5
following a purchase from 29/09/2025
Very pleasant site. Fast delivery.
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Alain L.
Rating: 5 out of 5
following a purchase from 02/10/2025
Order processing and delivery very fast. Congratulations
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Maureen P.
Rating: 5 out of 5
following a purchase from 02/10/2025
A wide variety of choices offered and the ordered items are of very good quality, the prices are reasonable (and justified in my opinion). The delivery was very fast (48h) and the packaging well secured, my order arrived in perfect condition. I am very satisfied and I recommend
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Lora L.
Rating: 5 out of 5
following a purchase from 30/09/2025
Great
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Thomas R.
Rating: 5 out of 5
following a purchase from 03/10/2025
Everything is perfect, good quality and very fast delivery.
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Adélaïde M.
Rating: 5 out of 5
following a purchase from 12/09/2025
A lot of choices at all prices. Delivery times well indicated.
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Yann A.
Rating: 5 out of 5
following a purchase from 28/09/2025
Fast shipping.
Well protected
Product conforms and is great
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Marc G.
Rating: 5 out of 5
following a purchase from 03/10/2025
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Guy L.
Rating: 2 out of 5
following a purchase from 30/09/2025
not the easiest, especially when you are 76 years old and not very good with computers a simple phone call would be better but I think that's not really in fashion today???!!!
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Jean Marie D.
Rating: 2 out of 5
following a purchase from 28/09/2025
the engraving is very coarse and incomplete.
I find the price high for what it is.
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Taty L.
Rating: 5 out of 5
following a purchase from 26/09/2025
Order received very quickly. Charming team, they immediately responded to a subsequent request, offering me additional service. Highly recommended
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Francis W.
Rating: 5 out of 5
following a purchase from 02/10/2025
EASE OF ORDERING FAST DELIVERY
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Marie Helene J.
Rating: 5 out of 5
following a purchase from 02/10/2025
Fast delivery
Quality of the hat is great
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Fabrice A.
Rating: 5 out of 5
following a purchase from 07/09/2025
Deadline respected, beautiful quality, well-protected package arrived in perfect condition, thank you very much
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Antonio R.
Rating: 5 out of 5
following a purchase from 30/09/2025
Very well received in time
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Sarah B.
Rating: 5 out of 5
following a purchase from 30/09/2025
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Pierre D.
Rating: 5 out of 5
following a purchase from 30/09/2025
Perfect.
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Alain K.
Rating: 5 out of 5
following a purchase from 01/10/2025
Very satisfied with my hat
I love it
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Josue R.
Rating: 5 out of 5
following a purchase from 01/10/2025
Item conforms to the description on the site I received my order 48 hours later perfect
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Chantal B.
Rating: 5 out of 5
following a purchase from 29/09/2025
Easy navigation
Fast delivery
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Denis D.
Rating: 5 out of 5
following a purchase from 18/09/2025
Exactly what I wanted to make a wonderful gift. Very good quality, this will make someone happy. Thank you
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René D.
Rating: 5 out of 5
following a purchase from 29/09/2025
This was my first order at Chapellerie Traclet and I am very satisfied. I received the cap in two days and the product is of very good quality. We will see in use but currently, I am satisfied with this company.
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Patrick T.
Rating: 5 out of 5
following a purchase from 29/09/2025
I received my cap well but I find it fits a bit too large. I have a 57 cm head circumference but often the 58 fits me better. However, the size is 58-59 while the size below is 56-57, so too small. Since it is wool, would it be wise to wash it in the washing machine at 40° without detergent of course? Of course, I won't do anything before receiving your response...
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Marc B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Clear and pleasant navigation on the site, very fast shipping and quality product. Bravo
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Sophie S.
Rating: 5 out of 5
following a purchase from 22/09/2025
Very satisfied 10/10
very good quality hats
Chapellerie Traclet Very correct, serious to recommend.
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Horia R.
Rating: 5 out of 5
following a purchase from 16/09/2025
Very nice site. The different models are easy to find. Lots of choices for all tastes
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