Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2014
All OK. Nothing to criticize.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2014
Good for the delivery time, and handling of the order. A small downside when I received the package and saw the price of the hat, I expected a different quality of packaging and presentation because I had to clean the hat which was filled with small cardboard particles and lint. A small cover would have been appropriate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2014
Exactly what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2014
Nothing to say. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2014
hello, I am very satisfied with my order and the seriousness of your company, careful work, thank you again, I give a very good rating, best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2014
well-made site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/11/2014
2 returns (model then unsuitable size), a refund and everything went very well. I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2014
Custom-made, like we don't see anymore. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2014
Excellent site, great choice of items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2014
Very user-friendly site - ease of ordering and speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2014
Very well-made site, professional. The help in evaluating my head size worked very well. No returns.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2014
Pleasant site and precise description of the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2014
The site is not always easy to use. I preferred the old one, even if it was less elegant.
The details of the proposed items are insufficient, sometimes incoherent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2014
very satisfied, varied choice, fast, well-packaged hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/11/2014
fast, quality, as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2014
pleasant site to browse, well-detailed products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2014
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2014
very serious site, delivery was correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2014
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2014
Excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2014
Very good quality, products are very well protected in the packages.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2014
very easy for searches
many products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2014
There is a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2014
Item corresponds exactly to the searched product. Good value for money. Time taken for order processing and delivery is very appreciated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2014
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2014
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2014
Perfect, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2014
Excellent presentation, easy access, top-notch communication!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/09/2014
N does not accept unfavorable criticism of some of their products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2014
GOOD
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/10/2014
the site is not bad. I had made a mistake on the size and the Traclet company changed it for me quickly and without any problem.
Good on negotiation, on delivery but the product disappoints me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2014
very good site, choice and quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2014
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2014
no problems to report
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