Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
a phone contact during which I dealt with charming and available people followed by fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
hat shop with a fairly wide selection of hats of all kinds and materials;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2012
easy access to place an order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
large selection - good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2013
Good site, clear and practical to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2012
excellent, the postal shipment is very convenient which differentiates you from your competitors
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2013
I was very satisfied with the quality of the cap you sent me. However, I had asked for size 57 and received size 56 so it is difficult to wear and very tight. This makes me not very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2013
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2012
Excellent service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2013
The site is very good, I easily find what I'm looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2013
Very clear, well stocked.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2012
Well-designed site; very good communication by email on product detail points ... I recommended this site to friends ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2013
excellent site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2013
THE SITE IS EXCELLENT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2013
top site with a large selection especially for large sizes which are very difficult to style
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2012
Serious and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2013
TB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2012
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/11/2012
In improvement: appears easier to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2012
Correct service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2013
excellent attention as well as all the information on the web
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2012
Lots of choices, simple and clear, no problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2012
very pleasant site, easy ordering, fast delivery;
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2013
Very lively site. You can find what you want through a wide selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2012
TB
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2012
5/5 It's a very serious and professional site. The products are of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2013
Wide selection of products. Serious from order to delivery. Perfect packaging, delivery time respected. I recommend this site to all hat lovers or others
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2013
It's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Perfect!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/04/2013
I was disappointed due to a sizing issue with a cap that was incorrect. The S was 56cm when it should have been 54. After 3 returns and €18 in shipping fees, I finally have the right size, but the cap received is stained. I'm throwing in the towel... With the return fees, the cap cost me very dearly!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/04/2013
Site evaluation correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
The site is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
Very well presented, clear and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2013
I only bought one item on this site so I can't give an informed opinion! sorry
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2013
very practical and easy to use
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