Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2013
Very complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2013
Simple and pleasant to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2013
Everything was perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2013
Some problems with delivery (delay)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2013
Very good site, no exchange problems in case of inadequate size. To recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2012
maybe not enough photos with caps or hats, taken on a person. It gives a better idea of the shape of the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2013
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2013
Nothing to report
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2013
Photo not representative of the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2013
5*
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
Very pleasant and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2013
Very correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2013
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2013
Very good online sales site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2013
very good, well packaged, good quality and finish for a cheap product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2012
Good site, choice, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2013
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2013
Loyal customer and never disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2013
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2013
Nothing to say. Very good company.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2012
very well-stocked site and well designed for web navigation, a lot of choice, a real pleasure.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2013
Very well arranged site easy to navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2012
great site, speed, and especially French manufacturing
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2012
difficult to find the item
hat deformed upon arrival due to poorly placed dome in the package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2013
very wide choice in eras, richly supplied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2013
Perfect! I am very happy with my 2 orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2012
great site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2013
Clear, easy to use, well designed. Good customer follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2012
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2012
Excellent site. Responsive and efficient customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2012
only good things!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/03/2013
the quality is excellent but it is necessary to check that the size indicated on the hats corresponds well to the real size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2013
A varied choice, a clear and fast site. Competitive prices for the pleasure of both adults and children!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/01/2013
I ordered a large size... and for that, I was told a delay of a week... in fact... it was just unstitched... and if I sew it back, it is too small... So I am very disappointed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2012
Site, not very practical for searches.
For example, I search for men, straw hats. I enter the section all straw hats (too bad for this lack of filtering)
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