Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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M
Monique G.
Rating: 5 out of 5
following a purchase from 12/12/2024
fast delivery, large selection
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Mounia M.
Rating: 5 out of 5
following a purchase from 11/12/2024
Thank you
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Sylvaine P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Everything was perfect.
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Joël M.
Rating: 4 out of 5
following a purchase from 11/12/2024
Aesthetically this item totally met my expectations, but it was too big. Its head circumference was 58.5cm, instead of 56/57.
I returned it on the day of receipt, Friday 13/12/24, requesting an exchange for a size 'S'. On the phone, I was told a delay of 9/10 days as it was being restocked.
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Marie Helene N.
Rating: 4 out of 5
following a purchase from 10/12/2024
nothing special to say, perfect delivery.
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Philippe R.
Rating: 5 out of 5
following a purchase from 10/12/2024
very good
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Anne-Marie O.
Rating: 5 out of 5
following a purchase from 10/12/2024
Easy order, fast shipping and exchange without problems.
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Marie D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Abdoul W.
Rating: 4 out of 5
following a purchase from 12/12/2024
Fast delivery
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Bernd K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very fast delivery, good goods. I am very satisfied.
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Alexandre B.
Rating: 5 out of 5
following a purchase from 05/12/2024
very good, great product
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Gaelle V.
Rating: 5 out of 5
following a purchase from 03/12/2024
everything is fine
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Denis R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very easy to access
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Ghislaine W.
Rating: 5 out of 5
following a purchase from 12/12/2024
Arrived quickly and in very good condition! Thank you!*
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Danielle X.
Rating: 5 out of 5
following a purchase from 09/12/2024
item in line with my expectations
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Isidore J.
Rating: 5 out of 5
following a purchase from 11/12/2024
I was satisfied with the delivery and the quality of the product
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Josiane F.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very satisfied
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Florence P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Well packaged!
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Michèle B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very ergonomic
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Sylvie M.
Rating: 5 out of 5
following a purchase from 08/12/2024
I easily found the product I wanted with the color I was looking for identical to that of my hat..super fast delivery..the quality of the ordered gloves is excellent
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Sylvie B.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect fast delivery
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Cécile B.
Rating: 5 out of 5
following a purchase from 13/12/2024
In line with my expectations
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Thierry A.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good product, the cap is of good quality, I recommend
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Joffrey D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Received quickly, everything is in accordance with the description
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Maryline L.
Rating: 5 out of 5
following a purchase from 09/12/2024
Large selection, quality is there
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François S.
Rating: 5 out of 5
following a purchase from 13/12/2024
Everything is clearly explained ... The delivery went perfectly ... the items delivered as described ... all ok!
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Nathalie L.
Rating: 4 out of 5
following a purchase from 11/12/2024
nice item in line with what I saw on the site
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Jean J.
Rating: 5 out of 5
following a purchase from 11/12/2024
Fast and compliant shipping
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Stéphane T.
Rating: 5 out of 5
following a purchase from 11/12/2024
no problem, item as described and delivered quickly
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Chantal N.
Rating: 5 out of 5
following a purchase from 10/12/2024
the gloves purchased correspond to what I was looking for
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Amanda F.
Rating: 4 out of 5
following a purchase from 11/12/2024
The product meets my expectations, it is very beautiful but it is a Christmas gift so I don't know if the size will be good
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Sophie A.
Rating: 5 out of 5
following a purchase from 08/12/2024
Very effective
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Christophe G.
Rating: 5 out of 5
following a purchase from 08/12/2024
Ease of use
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Marc S.
Rating: 5 out of 5
following a purchase from 07/12/2024
Satisfied with the order and delivery
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Serge P.
Rating: 5 out of 5
following a purchase from 02/11/2024
Delivery a bit long but finally it arrived late
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Christian B.
Rating: 4 out of 5
following a purchase from 11/12/2024
Site easy to navigate, clear information, fast delivery. Only 'drawback' the number of products offered for sale sometimes complicates the choice.
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Fernande H.
Rating: 5 out of 5
following a purchase from 04/12/2024
Item conforms to the description
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Florentine G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very happy with this site and my purchases!
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Daniel T.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good, impeccable service! A+++
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Edom S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Excellent company. Beautiful product. Size change made quickly by customer service. I recommend.
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