Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

Reset filters
A
Antoine L.
Rating: 4 out of 5
following a purchase from 04/07/2026
Beautiful cap that adds style and comfortable in cotton
Translated reviews
R
Raymond R.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect delivery.
Translated reviews
M
Michel V.
Rating: 5 out of 5
following a purchase from 04/07/2026
Fast shipping and in accordance with my order
Translated reviews
D
David M.
Rating: 5 out of 5
following a purchase from 23/06/2026
Good choice, clear information. Responsive customer service.
Translated reviews
J
Jean-Marie C.
Rating: 5 out of 5
following a purchase from 03/07/2026
Very good
Translated reviews
A
Anny B.
Rating: 5 out of 5
following a purchase from 03/07/2026
Tb
Translated reviews
V
Veronique L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Nice article and top delivery
Translated reviews
Response from Chapellerie Traclet
Hello Véronique,

We sincerely thank you for your positive feedback. We are delighted that you like the article and that the delivery met your expectations. We look forward to seeing you soon in our online store.

The Traclet Hat Shop team.
A
Alain M.
Rating: 5 out of 5
following a purchase from 03/07/2026
Package sent on time. Simple, fast, efficient. Quality of the cap is top-notch. I recommend, and I will not hesitate to make purchases on the site again!
Translated reviews
Response from Chapellerie Traclet
Hello Alain,

We warmly thank you for your positive feedback. We are delighted to learn that your experience with our service and the quality of our products has satisfied you. We look forward to seeing you soon on our site!

Best regards,
The Traclet Hat Shop team.
G
Gary C.
Rating: 5 out of 5
following a purchase from 03/07/2026
A fabulous baseball cap, many thanks.
Translated reviews
Response from Chapellerie Traclet
Hello Gary,

We warmly thank you for your positive feedback and are delighted that you are satisfied with your cap. Your satisfaction is our greatest reward.

Best regards,
The boutique team.
S
Serge P.
Rating: 5 out of 5
following a purchase from 03/07/2026
Very well thank you
Translated reviews
Response from Chapellerie Traclet
Hello Serge,

Thank you for your positive feedback! It is a pleasure to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
F
Fanny B.
Rating: 5 out of 5
following a purchase from 29/06/2026
Very good. Delighted with the quality of the hat + fast delivery
Translated reviews
Response from Chapellerie Traclet
Hello Fanny,

We warmly thank you for your review. We are delighted to learn that you are satisfied with the quality of our hat and the speed of our service.

Sincerely,
The Traclet Hat Team
D
David A.
Rating: 5 out of 5
following a purchase from 27/06/2026
Fast and clean shipping, the hats are not crushed. The best.
Translated reviews
Response from Chapellerie Traclet
Hello David,

We warmly thank you for your positive review. We are delighted that your experience met your expectations and that our hats satisfied you.

Best regards,
The Traclet Hat Team.
F
Franck S.
Rating: 5 out of 5
following a purchase from 16/06/2026
The received items match their description, order delivered in a shorter time than announced.
Translated reviews
Response from Chapellerie Traclet
Hello Franck,

We warmly thank you for your positive review. We are delighted to learn that you are satisfied with your order and that the items met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
A
Alain L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very satisfied
Translated reviews
Response from Chapellerie Traclet
Hello Alain,

We sincerely thank you for your positive comment. It is a pleasure to know that you are very satisfied with your experience with us. We would be delighted to welcome you again to our store.

Best regards,
The Traclet Hat Shop Team
O
Olivier B.
Rating: 5 out of 5
following a purchase from 02/07/2026
Stock, speed, simplicity, I recommend!
Translated reviews
Response from Chapellerie Traclet
Hello Olivier,

A big thank you for your very positive feedback! We are delighted that your experience met your expectations. We hope to see you again soon on our site for new discoveries.

Best regards,
The Traclet Hat Shop Team
M
Mylène C.
Rating: 5 out of 5
following a purchase from 03/07/2026
Perfect!
Translated reviews
Response from Chapellerie Traclet
Hello Mylène,

A big thank you for your flattering feedback! We are delighted that your experience met your expectations. We look forward to seeing you very soon in our online store.

The store team.
B
Bruno F.
Rating: 5 out of 5
following a purchase from 02/07/2026
The hat is beautiful and matches the description and the photo.
Translated reviews
Response from Chapellerie Traclet
Hello Bruno,

We sincerely thank you for your positive feedback! We are delighted to hear that you like the hat and that it meets your expectations. Your satisfaction is our greatest reward.

Best regards,
The boutique team.
J
Jacques P.
Rating: 4 out of 5
following a purchase from 02/07/2026
TB
Translated reviews
Response from Chapellerie Traclet
Hello Jacques,

Thank you for your positive feedback and we are delighted that you are satisfied with your experience. Your opinion touches us and encourages us to continue offering you the best.

Best regards,
The Traclet shop team.
J
Jean-Jacques L.
Rating: 5 out of 5
following a purchase from 21/06/2026
Item meets my expectations, no cosmetics just efficiency.
Translated reviews
Response from Chapellerie Traclet
Hello Jean-Jacques,

We sincerely thank you for your positive feedback! We are delighted that the article met your expectations and that you were satisfied with its effectiveness. Your satisfaction is our priority and your words encourage us to continue on this path.

Best regards,
The shop team
C
Chantal C.
Rating: 4 out of 5
following a purchase from 29/06/2026
Hello, order compliant with expectations, delivery also. I validate
Translated reviews
Response from Chapellerie Traclet
Hello Chantal,

We sincerely thank you for your positive feedback! We are delighted that your order met your expectations and that the delivery went smoothly.

Best regards,
The Traclet Hat Shop Team
F
Frédéric M.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good. Package received on time and in perfect condition. The hat is of very good quality and I am proud to wear a hat made artisanally in France. I might order one for my wife in this style. Best regards F. Maton
Translated reviews
Response from Chapellerie Traclet
Hello Frédéric,

We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your hat. Your appreciation of the quality of our products and our artisanal know-how means a lot to us. We will be happy to welcome you again for an order for your wife.

Best regards,
The Traclet Hat Company Team
I
Isabelle M.
Rating: 4 out of 5
following a purchase from 28/06/2026
Very happy with my purchase. A bit disappointed with the delivery time being longer than expected.
Translated reviews
Response from Chapellerie Traclet
Hello Isabelle,

We warmly thank you for your positive feedback and are delighted to hear that you are satisfied with your purchase. We take note of your comment regarding the delivery time and will do our best to improve this experience in the future.

Best regards,
The Traclet Hat Shop Team
V
Veronique D.
Rating: 5 out of 5
following a purchase from 01/07/2026
Perfect
Translated reviews
Response from Chapellerie Traclet
Hello Véronique,

We sincerely thank you for your positive review. It is a pleasure to know that you are satisfied with your experience with us. We would be delighted to welcome you again very soon.

Best regards,
The Traclet Hat Shop Team.
L
Liliya Y.
Rating: 5 out of 5
following a purchase from 03/07/2026
Love the fedora. Thank you for the fast delivery and great service
Translated reviews
Response from Chapellerie Traclet
Hello Liliya,

We sincerely thank you for your positive feedback! We are delighted that you like the fedora and that our service met your expectations. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Team
D
David P.
Rating: 5 out of 5
following a purchase from 02/07/2026
Product compliant, fast delivery
Translated reviews
Response from Chapellerie Traclet
Hello David,

We warmly thank you for your positive feedback. We are delighted that the product satisfied you and that the delivery was quick. Your satisfaction is our priority and we hope to see you again soon in our store.

Best regards,
The Traclet Hat Shop Team
T
Thuy Mai L.
Rating: 5 out of 5
following a purchase from 01/07/2026
Careful and very fast shipping
Translated reviews
Response from Chapellerie Traclet
Hello Thuy Mai,

We warmly thank you for your positive feedback! We are delighted that you appreciated the speed and quality of our shipment. Your satisfaction is our greatest reward.

Best regards,
The shop team
D
Dominique H.
Rating: 5 out of 5
following a purchase from 16/06/2026
VERY GOOD PERFECT
Translated reviews
Response from Chapellerie Traclet
Hello Dominique,

We warmly thank you for your very positive feedback. It is a pleasure to know that you are satisfied with your experience with us. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop team.
A
André C.
Rating: 5 out of 5
following a purchase from 26/06/2026
Delivery was compliant and fast
Translated reviews
Response from Chapellerie Traclet
Hello André,

We warmly thank you for your positive feedback. We are delighted that your delivery experience met your expectations.

Best regards,
The shop team.
G
Gilles S.
Rating: 5 out of 5
following a purchase from 30/06/2026
Order quickly dispatched and perfectly matched my needs (uncommon head size). I will certainly place a new order.
Translated reviews
Response from Chapellerie Traclet
Hello Gilles,

We sincerely thank you for your positive feedback! We are delighted that your order met your expectations and that you found what you were looking for. We look forward to seeing you again soon in our store!

The team at Chapellerie Traclet.
P
Patrice L.
Rating: 5 out of 5
following a purchase from 02/07/2026
Wide choice, interesting prices and fast delivery.
Translated reviews
Response from Chapellerie Traclet
Hello Patrice,

We sincerely thank you for your positive review! We are delighted that you appreciated our wide selection and our fast delivery service. Your satisfaction is our greatest reward!

Best regards,
The Traclet Hat Shop Team
E
Eloi D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Very nice hat, very fast delivery despite a product on backorder.
Translated reviews
Response from Chapellerie Traclet
Hello Eloi,

We warmly thank you for your very positive feedback! We are delighted that you like the hat and that you received your order quickly. Your satisfaction is our priority and your encouragement motivates us to continue offering the best possible service.

Best regards,
The boutique team.
C
Christine F.
Rating: 5 out of 5
following a purchase from 01/07/2026
very good
Translated reviews
Response from Chapellerie Traclet
Hello Christine,

We warmly thank you for your positive comment! It is a pleasure to know that you are satisfied with your experience at Chapellerie Traclet. We would be delighted to welcome you again soon.

Best regards,
The boutique team
F
Franck S.
Rating: 5 out of 5
following a purchase from 01/07/2026
Very very good. Compliant with the description. Professional packaging. Under no circumstances could the hat have suffered damage, except perhaps from rolling on the package. I highly recommend this shop for their professionalism. Thank you very much.
Translated reviews
Response from Chapellerie Traclet
Hello Franck,

We warmly thank you for your positive feedback and encouragement. We are delighted that your hat met your expectations and that our packaging was able to preserve it. Your satisfaction is our greatest reward.

Best regards,
The boutique team.
B
Benoit J.
Rating: 5 out of 5
following a purchase from 26/06/2026
Very nice model, comfortable and very well made. Perfect delivery within the expected timeframe. Thank you Traclet
Translated reviews
Response from Chapellerie Traclet
Hello Benoit,

We sincerely thank you for your very positive feedback! We are delighted that our model suits you and that the delivery met your expectations. Your satisfaction is our greatest reward.

Best regards,
The shop team.
J
Jean Marc J.
Rating: 5 out of 5
following a purchase from 27/06/2026
Very nice cap. I am very happy. Fast delivery. Very satisfying.
Translated reviews
Response from Chapellerie Traclet
Hello Jean Marc,

We sincerely thank you for your positive feedback! We are delighted to hear that you like the cap and that the delivery was quick. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Team
G
Guy B.
Rating: 5 out of 5
following a purchase from 26/06/2026
I received my order but the neck cover was missing. I had to call to make the complaint.
Translated reviews
Response from Chapellerie Traclet
Hello Guy,

Thank you for your feedback and we are delighted that you have received your order. We appreciate your understanding and hope to see you again soon for new discoveries in our shop.

Best regards,
The Traclet Hat Shop Team.
N
Nicolas L.
Rating: 5 out of 5
following a purchase from 28/06/2026
Very nice item, arrived perfectly packaged
Translated reviews
Response from Chapellerie Traclet
Hello Nicolas,

We sincerely thank you for your positive feedback. We are delighted that you like the article and that the packaging met your expectations. Your satisfaction is our greatest reward.

Best regards,
The shop team.
P
Pascal D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Easy purchase and timely delivery. Thank you!
Translated reviews
Response from Chapellerie Traclet
Hello Pascal,

We sincerely thank you for your positive feedback! We are delighted that your shopping experience was pleasant and that the delivery met the deadlines. Your satisfaction is our greatest reward.

Best regards,
The Traclet Hat Shop Team
R
Richard P.
Rating: 5 out of 5
following a purchase from 30/06/2026
Compliant
Translated reviews
Response from Chapellerie Traclet
Hello Richard,

A big thank you for your positive feedback! We are delighted that your order met your expectations and hope to see you soon in our online store.

Best regards,
The Traclet Hat Shop Team
G
Gabriel R.
Rating: 1 out of 5
following a purchase from 26/05/2026
Free shipping for orders over 90 euros is not automatic. Sending an email and follow-up to get a response. Delivery times not respected, several weeks instead of the announced 24h-72h. Still follow-ups by email to get a response... Fortunately, the quality of the hats is compliant.
Translated reviews
Response from Chapellerie Traclet
Hello Gabriel,

Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. We always strive to improve our service and would be happy to discuss with you privately to better understand the issues encountered.

Best regards,
The Traclet Hat Team
We use cookies for audience measurement and improving user experience.