Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Christian B.

Published on 03/10/2024 à 21h53 following a purchase from 28/09/2024

perfectly received quickly well done to the team

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Pascal J.

Published on 03/10/2024 à 21h25 following a purchase from 30/09/2024

very responsive to all subjects and very professional questions

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Françoise D.

Published on 03/10/2024 à 21h07 following a purchase from 29/09/2024

It's perfect and meets my expectations.

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Richard B.

Published on 03/10/2024 à 21h06 following a purchase from 29/09/2024

I think there should be a scallop shell on the Saint James' stick of Compostela.

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Hervé D.

Published on 03/10/2024 à 21h06 following a purchase from 28/09/2024

Meets my expectations

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Christian L.

Published on 03/10/2024 à 21h05 following a purchase from 27/09/2024

Serious

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Veronique B.

Published on 03/10/2024 à 20h59 following a purchase from 29/09/2024

Excellent quality price ratio
Responds perfectly to my request
Fast and careful shipping

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Marie-Laure C.

Published on 03/10/2024 à 20h58 following a purchase from 28/09/2024

Very good

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Sophie B.

Published on 03/10/2024 à 20h57 following a purchase from 27/09/2024

Fast delivery and happy with the quality of the product..

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Laurence R.

Published on 03/10/2024 à 14h22 following a purchase from 26/09/2024

Very nice cap

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Jean-Marc R.

Published on 03/10/2024 à 11h48 following a purchase from 25/09/2024

Exactly what I was looking for! Thank you.

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Freddy D.

Published on 02/10/2024 à 18h00 following a purchase from 27/09/2024

Product meets my expectations identical to the model I bought 10 years ago. Very well packaged and delivered quickly within the defined timeframe on the day of the order. Thank you to the Traclet company

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Joel A.

Published on 02/10/2024 à 13h31 following a purchase from 26/09/2024

hat box matching the description

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Dominique R.

Published on 02/10/2024 à 11h35 following a purchase from 24/09/2024

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Louis D.

Published on 01/10/2024 à 15h36 following a purchase from 19/09/2024

Delivery as per the order and within the best timeframes.

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Marie Jose A.

Published on 01/10/2024 à 14h24 following a purchase from 26/09/2024

Very good choice on the seller's advice. Good quality product, very flexible and the chin strap is a plus. Satisfied.

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Grégory R.

Published on 01/10/2024 à 13h49 following a purchase from 27/09/2024

Hello, thank you very good quality!...

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Virginie M.

Published on 01/10/2024 à 12h17 following a purchase from 18/09/2024

Fast delivery, quality product

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Olivier R.

Published on 01/10/2024 à 08h43 following a purchase from 22/09/2024

important choice, quality products at reasonable prices, all sizes, fast delivery

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Henry-Jacques B.

Published on 01/10/2024 à 07h33 following a purchase from 23/09/2024

Order on Monday delivered on Thursday Colissimo in a burst carton. Hat in excellent condition nonetheless, good advice from TRACLET. Professional.

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Zuily R.

Published on 01/10/2024 à 05h57 following a purchase from 21/09/2024

Satisfied

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Sébastien C.

Published on 30/09/2024 à 22h57 following a purchase from 26/09/2024

Everything perfect

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Jean-Luc A.

Published on 30/09/2024 à 20h01 following a purchase from 25/09/2024

FAST DELIVERY NOTHING TO SAY.

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Stephane E.

Published on 30/09/2024 à 11h23 following a purchase from 22/09/2024

Fast and careful delivery

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Philippe A.

Published on 30/09/2024 à 09h45 following a purchase from 25/09/2024

Quality items

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Jean T.

Published on 30/09/2024 à 09h06 following a purchase from 18/09/2024

Very good, the same as I had and that I could no longer find on the market

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Alexis J.

Published on 29/09/2024 à 20h25 following a purchase from 20/09/2024

Good easy and practical use

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Hamoudia S.

Published on 29/09/2024 à 20h18 following a purchase from 22/09/2024

Fast delivery and well-packaged parcel

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Serge F.

Published on 29/09/2024 à 17h20 following a purchase from 24/09/2024

pleasant site, easy ordering, delivery respecting the announced deadlines

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Michael G.

Published on 29/09/2024 à 14h01 following a purchase from 20/09/2024

Your site is user-friendly, the proposed range is excellent, and the hat I received matched all my expectations.

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Daniel M.

Published on 29/09/2024 à 11h47 following a purchase from 17/09/2024

impeccable

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Yazid C.

Published on 29/09/2024 à 10h01 following a purchase from 18/09/2024

I ordered 2 pseudo berets from the brand Le Béret Français, whose very thin thickness does not match the photo description.
All packed in an old bag straight out of a

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Response from Chapellerie Traclet Published on 29/09/2024

Hello
Thank you for sending us a photo at [email protected]
To verify that you received the correct berets.
Indeed, the quality of the berets from the brand Le Béret Français is recognized.
We therefore need to verify, and if that is the case, we will escalate the information that you are not satisfied.
Finally, for the packaging when sending two berets, we put them in new bubble envelopes.
If the packaging has an issue upon receipt, please refuse the package to make the claims with the post office.
Remaining at your disposal
Best regards
Traclet Sébastien

Paul P.

Published on 29/09/2024 à 09h28 following a purchase from 25/09/2024

Very nice cap.

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Petit C.

Published on 29/09/2024 à 09h07 following a purchase from 19/09/2024

easy access very good

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Renaud V.

Published on 28/09/2024 à 13h08 following a purchase from 23/09/2024

Clear site and simplicity to order. Order arrived in 3 days and hat conforms to the description.
Reliable site you can order without hesitation.

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Jean Paul E.

Published on 28/09/2024 à 10h47 following a purchase from 23/09/2024

Very nice cap

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Max D.

Published on 28/09/2024 à 06h19 following a purchase from 24/09/2024

Order received quickly.
The hat is superb and as indicated on the site I took a smaller size (S for head circumference 56) and it fits me like a glove.

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Jean-Louis V.

Published on 27/09/2024 à 22h22 following a purchase from 23/09/2024

Very nice hats and caps, impeccable delivery, very good service. I recommend

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Serge B.

Published on 27/09/2024 à 20h10 following a purchase from 24/09/2024

Fast delivery in Belgium, the product looks to be of very good quality, carefully packaged. It's perfect.

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Marilyn G.

Published on 27/09/2024 à 14h40 following a purchase from 14/09/2024

Excellent service, easy to order!

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