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Rating: 5 out of 5
Top quality..
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Everything went very well
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P
Rating: 1 out of 5
I ordered a hat in size 56, I received a hat much larger, at least size 58, and customer service did not want to cover the return shipping costs.
I am very disappointed by this attitude, unworthy of good commercial service!!!
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I am very disappointed by this attitude, unworthy of good commercial service!!!
Response from Chapellerie Traclet
Hello
If there is a sizing issue, please send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
If there is a sizing issue, please send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
D
Rating: 5 out of 5
Very easy to use site. Good quality products as always
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J
Rating: 5 out of 5
Pleasant site, delivery received earlier than expected. I am very satisfied with the quality of the item.
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E
Rating: 5 out of 5
Very satisfied
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P
Rating: 5 out of 5
Item perfectly matching the description. Small downside regarding the packaging box which was a bit narrow and slightly raised the edges.
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F
Rating: 5 out of 5
Meets my expectations.
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N
Rating: 5 out of 5
Nothing to report.
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S
Rating: 1 out of 5
Hi, it was the right size but it was dirty underneath
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Response from Chapellerie Traclet
Hello, please excuse us if there was an issue during storage. Can you send us a photo of the item received so we can implement measures to prevent this from happening again.
Best regards
Traclet Sébastien
Best regards
Traclet Sébastien
C
Rating: 5 out of 5
Perfect, beautiful item delivered with care
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M
Rating: 5 out of 5
Excellent contact and service. Good quality product and compliant. I recommend it without worry.
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E
Rating: 5 out of 5
Very good serious site
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P
Rating: 5 out of 5
It's very good, fast and understandable
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F
Rating: 5 out of 5
Quality bob! Impeccable service!
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D
Rating: 5 out of 5
Very fast shipping, quality of items and extremely well-stocked site, we don't run out of references.
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P
Rating: 4 out of 5
Very nice quality, reasonable price, however the delay is a bit too long.
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P
Rating: 5 out of 5
Pretty patchwork!
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C
Rating: 5 out of 5
No problem! Item compliant and fast delivery
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E
Rating: 5 out of 5
Pleasant site, huge choice, easy ordering and perfect delivery.
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G
Rating: 5 out of 5
very clear site; package in perfect condition;; Delivery time a bit long however (1 month)
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J
Rating: 5 out of 5
In line with my expectations
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A
Rating: 5 out of 5
Product conforms to the description and arrived on time
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F
Rating: 5 out of 5
VERY GOOD
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Good follow-up... everything went well, no complaints to make! J. C.
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F
Rating: 5 out of 5
Package well packaged, fast delivery and very beautiful hats
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P
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Very good, complete with a huge choice!
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F
Rating: 5 out of 5
Good quality, meets my expectations
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Y
Rating: 5 out of 5
Everything was perfect! Both the hat and the delivery to the relay point
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D
Rating: 5 out of 5
very good fast service
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L
Rating: 5 out of 5
Really happy with my order your site is very good.
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L
Rating: 4 out of 5
Good site but the filters on the products do not always work correctly...
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R
Rating: 5 out of 5
perfect meets my expectations excellent quality
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N
Rating: 5 out of 5
Super delivery and service
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B
Rating: 5 out of 5
Navigation on the site very easy, relatively fast delivery and package arrived in perfect condition.
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V
Rating: 5 out of 5
Very good service, good handling of the order, item carefully packaged.
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M
Rating: 4 out of 5
The small pin only had one hook. I found it at the bottom of the box and therefore impossible to put it back in place. The rest is very good.
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L
Rating: 4 out of 5
Good selection but unfortunately not for small heads, little choice for head sizes -54cm. With 2 cork reducers and some DIY it can be arranged but it spoils the pleasure a bit at delivery.
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