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Rating: 5 out of 5
Perfect!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
good quality
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A
Rating: 5 out of 5
everything is ok
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Well informed about the different stages, from the receipt of the order to the date of receipt of the shipment. Deadline respected. It was perfect
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A
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
THANK YOU
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A
Rating: 5 out of 5
Clear and precise explanations
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A
Rating: 5 out of 5
Fast shipping, very correct packaging. I recommend!
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Delivery on time and a wide range of choices. I highly recommend!
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A
Rating: 5 out of 5
normal
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A
Rating: 2 out of 5
Delivery too long
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Response from Chapellerie Traclet
Hello
we are sorry if you did not receive our first shipment 6C18899877764
even though the post stated that the package was indeed delivered correctly.
A second shipment has been made https://www.laposte.fr/outils/suivre-vos-envois?code=6C18930094839
we hope that this one will satisfy you.
A complaint for theft has been made for the first shipment.
remaining at your disposal
best regards
Traclet
we are sorry if you did not receive our first shipment 6C18899877764
even though the post stated that the package was indeed delivered correctly.
A second shipment has been made https://www.laposte.fr/outils/suivre-vos-envois?code=6C18930094839
we hope that this one will satisfy you.
A complaint for theft has been made for the first shipment.
remaining at your disposal
best regards
Traclet
A
Rating: 5 out of 5
Delivery conforms
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A
Rating: 5 out of 5
Very nice cap, comfortable to wear. The model purchased is the Marseille Cassis model, it reminds me of Mr. Raimu, in the films of Mr. Marcel Pagnol. Fashion being an eternal recurrence, this model is very trendy. So order quickly!!!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything was perfect: deadline, product conformity to expectations, delivery
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A
Rating: 5 out of 5
The delivery time is in line with what is announced, the package is prepared very meticulously, the details indicated by phone and email are taken into account.
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A
Rating: 5 out of 5
The product is perfect. The delivery time... a little less
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A
Rating: 5 out of 5
Beautiful hat, very fast delivery. Thank you!
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A
Rating: 5 out of 5
Fast and conforming
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied with my order, the hat is very pretty. It was well packaged so it arrived without any issues.
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A
Rating: 5 out of 5
User-friendly site, a huge selection. Possibility to ask a question by email, the response always came quickly, in less than 24 hours, once after only 2 hours. Reliable site.
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A
Rating: 5 out of 5
The best online hat service I know, always very satisfied.
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A
Rating: 5 out of 5
Always satisfied!
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
Hat and packaging perfect. Thank you!
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A
Rating: 5 out of 5
Cap true to the description, made in Italy, which is a plus. Comfortable and pleasant. Nothing to complain about.
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A
Rating: 5 out of 5
Hello, fast delivery, products very well packaged, product conforms to the description, thank you very satisfied!
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A
Rating: 5 out of 5
Very good merchant site.
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A
Rating: 5 out of 5
Product arrived on time and well packaged. Perfect.
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A
Rating: 5 out of 5
Serious, fast delivery, quality hat.
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A
Rating: 5 out of 5
Hat fits very well, good fabric, conforms to the photo. Fast delivery. Perfect. Good continuation.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Impeccable transaction, the site is intuitive and clear, delivered in less than 48 hours after placing the order, staff available by phone with attentive listening and advice.
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A
Rating: 5 out of 5
Very satisfied with the product and delivery.
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A
Rating: 5 out of 5
Excellent customer service.
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A
Rating: 5 out of 5
Fast delivery, item corresponding to the order.
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