English 
Français A
Rating: 5 out of 5
Very beautiful items
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
it's really a cap
Translated reviews
A
Rating: 4 out of 5
A quality service.
Translated reviews
A
Rating: 5 out of 5
Searching for products on the site is very easy.
Translated reviews
A
Rating: 5 out of 5
Fast delivery and in accordance with the order
Translated reviews
A
Rating: 5 out of 5
Good merchant
Translated reviews
A
Rating: 5 out of 5
Perfect fast delivery
Translated reviews
A
Rating: 5 out of 5
Product in accordance with ultra fast delivery
Translated reviews
A
Rating: 5 out of 5
very good transaction, thank you
Translated reviews
A
Rating: 4 out of 5
Very good quality suspenders, the attachments are top-notch
Translated reviews
A
Rating: 5 out of 5
Item meets my expectations
Translated reviews
A
Rating: 4 out of 5
Nothing to report. Sooner than expected
Translated reviews
A
Rating: 5 out of 5
Very nice item, well made, beautiful finish, the quality is perfect.
Translated reviews
A
Rating: 5 out of 5
Very nice hats
Translated reviews
A
Rating: 4 out of 5
Easy navigation, nothing to report
Translated reviews
A
Rating: 5 out of 5
Very nice beanie, the color is just perfect, the size is excellent, very warm and of very good quality
Translated reviews
A
Rating: 1 out of 5
The delivery is way too long, 6 weeks for the shipment of a simple package. Moreover, the package was left at the foot of the door without any supervision. Very disappointed!!!
Translated reviews
Response from Chapellerie Traclet
Hello
We apologize for the two weeks of delay, with the Christmas holidays the suppliers have had delivery delays.
For the delivery, we will make a complaint because normally the package should be delivered to your mailbox or in person.
We hope that the hat gives you complete satisfaction.
Best regards
Traclet Sébastien
We apologize for the two weeks of delay, with the Christmas holidays the suppliers have had delivery delays.
For the delivery, we will make a complaint because normally the package should be delivered to your mailbox or in person.
We hope that the hat gives you complete satisfaction.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Your site is always so clear and easy to use. The information regarding sizes is very useful and the service is top-notch.
Fast delivery, the products are well secured in the packaging.
Thank you to the whole team.
Translated reviews
Fast delivery, the products are well secured in the packaging.
Thank you to the whole team.
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
Hat exactly as I wanted, arrived quickly well packaged.
Translated reviews
A
Rating: 5 out of 5
Secure site and easy to use.
Translated reviews
A
Rating: 5 out of 5
Hello, very practical intuitive site, best regards.
Translated reviews
A
Rating: 5 out of 5
The site is well presented, easy to use and practical.
Translated reviews
A
Rating: 4 out of 5
A downside on the huge packaging (a box that didn't fit in the mailbox)... for a toque
Translated reviews
A
Rating: 5 out of 5
My hat is exactly what I wanted.
Thank you to chapellerie-traclet.com
Translated reviews
Thank you to chapellerie-traclet.com
A
Rating: 5 out of 5
The 2 beanies I chose arrived very quickly, and they are very beautiful, I am very satisfied.
Translated reviews
A
Rating: 5 out of 5
Simple and well-made site
Translated reviews
A
Rating: 4 out of 5
Delivery was quite fast
Translated reviews
A
Rating: 5 out of 5
nothing to report
Translated reviews
A
Rating: 5 out of 5
Your website was very easy to use. I was able to quickly find what I was looking for. The information on the hat was very helpful. The payment process was quick and easy.
Translated reviews
A
Rating: 5 out of 5
Very well made site. Very realistic photos
Translated reviews
A
Rating: 5 out of 5
I requested an exchange because it was too small for me. That's my mistake.
Translated reviews
A
Rating: 4 out of 5
Very good!
Translated reviews
A
Rating: 5 out of 5
Everything is perfect - FAULTLESS SERVICE - WELL PACKAGED PACKAGE - SPEED - THANK YOU FOR EVERYTHING
Translated reviews
A
Rating: 5 out of 5
I found what I was looking for
Translated reviews
A
Rating: 5 out of 5
The product corresponds exactly to my expectations. It was delivered within the announced timeframe. Total satisfaction!.
Translated reviews
A
Rating: 5 out of 5
Very good shop!
Translated reviews
A
Rating: 5 out of 5
I have always been satisfied with the Traclet house, as they are professionals and the quality of their hats is impeccable.
Ultra-fast delivery in 48 hours.
I highly recommend this house with complete confidence.
Translated reviews
Ultra-fast delivery in 48 hours.
I highly recommend this house with complete confidence.
A
Rating: 4 out of 5
Easy ordering on the site, fast delivery, too bad there is only one size because the cap is a bit big despite the integrated adjustment.
Translated reviews
A
Rating: 5 out of 5
Thank you, you were very responsive to our requests, it's really great, high-quality service!
Translated reviews