Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Correct product, however the site is not up to date regarding product availability and there is no email to inform of a longer delivery time than expected.
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Response from Chapellerie Traclet
Hello
Please excuse us for this delivery delay.
According to our server, an email was indeed sent on 12/10/23 indicating a supply issue.
We are sorry if this did not reach you and we apologize for that.
Awaiting restocking 12/10/2023 18:57:01
Payment accepted 12/10/2023 18:57:00
We hope that the products will give you complete satisfaction.
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Impeccable quality, delivery within the expected time, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
No problem. Very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2023
A lot of choices, waiting time of about 3-4 weeks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Very easy to order. Reliable delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2023
Chapka ordered in November and received just before Christmas. The chapka is well made and very beautiful. Small downside, it lacks the 'Made in' label and it arrived just in time a few days before Christmas. I was a bit worried... But it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2023
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2023
Everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Order received quickly, respect for the order, very nice product. Perfect size
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2023
Quick email response, fast and carefully packaged shipment, beautiful quality hat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Fast delivery, very good quality cap
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2023
Customer service is very appreciated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Completely satisfied with the service and the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Easy order, product quality
I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2023
Easy navigation and quality services.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
This purchase meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2023
Very good quality and well-made product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2023
Ultra-fast delivery! Product carefully packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2023
Everything is top-notch.
Order. Delivery. Quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2023
I called the store and then contacted the store by email. Very positive feedback through these two means of communication, and quick! I am very satisfied with the hat and the service. The delivery took longer than what was indicated on the site, but this is surely due to the fact that I placed the order shortly before the end-of-year holiday period.
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