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Rating: 5 out of 5
Very good quality confection. Perfect delivery.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Lots of choices, good quality, speed and reasonable prices
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E
Rating: 5 out of 5
Very good company. Quality items.
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D
Rating: 5 out of 5
super service, delivery in two days. Don't change anything thank you for your services well done
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C
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Fast delivery and quality as described ...
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J
Rating: 5 out of 5
Impeccable
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N
Rating: 5 out of 5
Hello Order placed package arrived very quickly and superb cap Thank you I am delighted with my purchase and I will check if you have the same model in other colors Best regards Nicole
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P
Rating: 5 out of 5
Perfect. Fast and carefully packaged.
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O
Rating: 5 out of 5
Very nice Panama cap of good quality
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J
Rating: 5 out of 5
A quality service, fast shipping, I recommend, 10/10
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N
Rating: 5 out of 5
Well received within the deadlines and as described
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E
Rating: 2 out of 5
Order received after significant delays. Moreover, the details of the item do not match the price and the company's standing. The observed finishes are catastrophic!
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G
Rating: 5 out of 5
Product as described. Fast delivery, careful packaging. I recommend
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S
Rating: 5 out of 5
First order placed on the site. Very satisfied. I recommend. I will certainly make another order
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S
Rating: 5 out of 5
It's perfect
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Good
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G
Rating: 5 out of 5
Very satisfied. Fast delivery and quality product.
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D
Rating: 5 out of 5
Great! Fast shipping and very good products
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J
Rating: 5 out of 5
Soft and comfortable hat
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H
Rating: 5 out of 5
Perfect!
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D
Rating: 5 out of 5
Everything perfect
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Quick email tracking
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M
Rating: 4 out of 5
More than 10 days after shipping, my order has not yet been received but my package seems to have been found
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P
Rating: 5 out of 5
I particularly appreciate the ability to find very very large size hats, and also the possibility to request a size enlargement (which I have not yet used).
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C
Rating: 5 out of 5
My best hat supplier.
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Response from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your very positive feedback! We are delighted to know that you consider our shop as your best hat supplier. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team.
We sincerely thank you for your very positive feedback! We are delighted to know that you consider our shop as your best hat supplier. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team.
T
Rating: 5 out of 5
Impeccable!
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Response from Chapellerie Traclet
Hello Tahar,
We sincerely thank you for your positive feedback and your commendable rating. We are delighted that your experience met your expectations.
Best regards,
The store team.
We sincerely thank you for your positive feedback and your commendable rating. We are delighted that your experience met your expectations.
Best regards,
The store team.
O
Rating: 5 out of 5
Quality beret. Customization as per my request. Fast delivery.
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Response from Chapellerie Traclet
Hello Olivia,
We warmly thank you for your flattering review! We are delighted that the beret and the customization met your expectations and that the delivery was quick. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Team
We warmly thank you for your flattering review! We are delighted that the beret and the customization met your expectations and that the delivery was quick. Your satisfaction is our greatest reward!
Best regards,
The Traclet Hat Team
J
Rating: 5 out of 5
Hello, order matching my expectations in size and well-packaged delivery
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Response from Chapellerie Traclet
Hello Jean Michel,
We warmly thank you for your positive feedback! We are delighted to learn that your order fully met your expectations in terms of size and packaging. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback! We are delighted to learn that your order fully met your expectations in terms of size and packaging. Please do not hesitate to come back to us for your future hat needs.
Best regards,
The Traclet Hat Team
P
Rating: 5 out of 5
superb product and beautiful color
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Response from Chapellerie Traclet
Hello Philippe,
We warmly thank you for your positive feedback. We are delighted that you like our product and its color so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
We warmly thank you for your positive feedback. We are delighted that you like our product and its color so much. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Team
J
Rating: 5 out of 5
Very good quality product, conforms to the description. Very fast delivery. Highly recommended
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Response from Chapellerie Traclet
Hello Jean Pierre,
We sincerely thank you for your very positive feedback! We are delighted that you are satisfied with the quality of your product and the speed of our service. Your recommendations touch our hearts and motivate us to continue providing you with the best.
Best regards,
The Traclet Hat Team
We sincerely thank you for your very positive feedback! We are delighted that you are satisfied with the quality of your product and the speed of our service. Your recommendations touch our hearts and motivate us to continue providing you with the best.
Best regards,
The Traclet Hat Team
B
Rating: 4 out of 5
Nothing to say about the quality of the products, but very big problems with returns, impossible to pay with 3 different cards
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M
Rating: 1 out of 5
I ordered a black hat and received it in brown
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Response from Chapellerie Traclet
Hello Mélanie,
We are sorry to hear that your order does not meet your expectations. We do our best to ensure customer satisfaction and would be happy to help you resolve this issue. Please feel free to contact us privately so we can find a solution together.
Best regards,
The Traclet Hat Shop Team
We are sorry to hear that your order does not meet your expectations. We do our best to ensure customer satisfaction and would be happy to help you resolve this issue. Please feel free to contact us privately so we can find a solution together.
Best regards,
The Traclet Hat Shop Team
R
Rating: 5 out of 5
Top !!!
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Response from Chapellerie Traclet
Hello Romain,
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
A big thank you for your enthusiastic feedback! We are delighted that our products have satisfied you and hope to see you very soon in our store.
Best regards,
The Traclet store team.
B
Rating: 5 out of 5
Received quickly. Well packaged. Of good quality.
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Response from Chapellerie Traclet
Hello Bernard,
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your very positive feedback! We are delighted to learn that your order has satisfied you both in terms of speed and quality. Your satisfaction is our greatest reward.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
Smooth navigation on the site, reasonable choices and prices, fast shipping, satisfied with my purchase.
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Response from Chapellerie Traclet
Hello Pascal,
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
We warmly thank you for your positive feedback. We are delighted that your experience on our site met your expectations and that you are satisfied with your purchase.
Best regards,
The Traclet Hat Shop Team
P
Rating: 5 out of 5
All good, thank you!
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Response from Chapellerie Traclet
Hello Patrick,
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
We warmly thank you for your positive feedback! We are delighted that your experience met your expectations and we hope to see you soon in our online store.
Best regards,
The Traclet Hat Shop team.
S
Rating: 5 out of 5
Very good
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Response from Chapellerie Traclet
Hello Sandra,
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team
A big thank you for your positive feedback! We are delighted that you enjoyed your experience at Chapellerie Traclet. Your satisfaction is our greatest reward.
Best regards,
The Chapellerie Traclet team