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Rating: 5 out of 5
Meets my expectations.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Order as described
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J
Rating: 5 out of 5
The hat I ordered is much prettier than in the photos. The available and recommended size is perfectly consistent. The packaging is impeccable. The shipping time is fast (and you receive it quickly in my case where you wisely choose the carrier. Avoid the one with 3 letters).
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C
Rating: 5 out of 5
A lot of choices, delivery quite fast. Maybe more large sizes?
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A
Rating: 5 out of 5
Really, I am delighted! The hat is perfect, the right size, it is really very beautiful and was delivered in a box that protected it well, I am enchanted!
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P
Rating: 5 out of 5
Nothing to report, conforms to my request
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R
Rating: 5 out of 5
Conforms to my expectations. Perfect quality
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P
Rating: 5 out of 5
Hello, The ordered item is of beautiful quality. The color is discreet. The delivery was quick and careful. Thank you very much.
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M
Rating: 5 out of 5
The item is in line with what I expected.
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I
Rating: 5 out of 5
Very satisfied with my order received on time
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R
Rating: 5 out of 5
excellent very fast service I am a quality customer thank you
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F
Rating: 5 out of 5
Beautiful product, the second one, good value for money, fast shipping, I highly recommend.
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A
Rating: 5 out of 5
Serious site and quality products.
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F
Rating: 4 out of 5
Quality cap. However, the color is less navy blue than in the photo on the site
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T
Rating: 2 out of 5
I did not receive my entire order
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Response from Chapellerie Traclet
Hello Thibaut,
We are sorry to hear that you did not receive your entire order. Your satisfaction is important to us, and we invite you to contact us directly to resolve this issue.
Best regards,
The Traclet hat shop team.
We are sorry to hear that you did not receive your entire order. Your satisfaction is important to us, and we invite you to contact us directly to resolve this issue.
Best regards,
The Traclet hat shop team.
V
Rating: 5 out of 5
Beautiful product
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A
Rating: 4 out of 5
Good product and fast delivery
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P
Rating: 5 out of 5
Conforms, answers questions, fast shipping
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D
Rating: 5 out of 5
Great hat and fast, efficient service
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A
Rating: 5 out of 5
Conforms to your description and my expectations
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A
Rating: 5 out of 5
Magnificent item, carefully packaged and fast delivery times.
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V
Rating: 5 out of 5
Great!
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A
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
Corresponds perfectly to what was presented on the site
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J
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Well received, thank you for the fast delivery
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M
Rating: 5 out of 5
Nothing to report
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C
Rating: 4 out of 5
Excellent
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A
Rating: 1 out of 5
Very beautiful hat
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P
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Everything was fine.
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C
Rating: 5 out of 5
Very good service. Quick responses to questions. Product conforms and is of good quality.
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S
Rating: 5 out of 5
Hat exactly matching my expectations
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A
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Perfect
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D
Rating: 4 out of 5
Speed and good product
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Response from Chapellerie Traclet
Hello Dominique,
We sincerely thank you for your positive review and are delighted to learn that you appreciated the speed of our service as well as the quality of our products. Your satisfaction is our priority, and we hope to welcome you again soon on our "Chapellerie Traclet" website.
Best regards,
The Chapellerie Traclet team.
We sincerely thank you for your positive review and are delighted to learn that you appreciated the speed of our service as well as the quality of our products. Your satisfaction is our priority, and we hope to welcome you again soon on our "Chapellerie Traclet" website.
Best regards,
The Chapellerie Traclet team.
P
Rating: 5 out of 5
Really very serious.
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Response from Chapellerie Traclet
We warmly thank you for your flattering review, Paulo. Your satisfaction is our priority, and we are delighted that our seriousness has met your expectations. Please do not hesitate to reach out to us for any questions or additional needs.
T
Rating: 5 out of 5
Finally a hat in the right size XXL. Very good quality. Very happy with my purchase.
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Thomas. We are delighted to learn that you found a hat in your size and that the quality of our product satisfies you. Your satisfaction is our priority, and we hope to see you again soon on our website.
E
Rating: 5 out of 5
So good, good size and very good quality
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Response from Chapellerie Traclet
Hello Émilie,
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering review and your rating of 5/5! We are delighted to learn that you are satisfied with the size and quality of our hats. Your feedback motivates us to continue offering the best to our customers.
See you soon on our site!
Best regards,
The Chapellerie Traclet team
F
Rating: 5 out of 5
I am very satisfied with the wooden clogs that I gave to my husband, as he had been dreaming of them. They are beautifully made. Thank you to the person who did this beautiful work.
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Response from Chapellerie Traclet
Dear Françoise,
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and are delighted to learn that the wooden clogs met your husband's expectations. Your satisfaction is our priority, and your appreciation for the work of our artisans deeply touches us. Please do not hesitate to come back to us for other wishes!
Best regards,
The Chapellerie Traclet team