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Rating: 5 out of 5
Everything is perfect, as usual. Very fast shipping, hats well packaged and completely in line with my expectations. Thank you, see you soon.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Delivery within the deadlines indicated at the time of order, well adapted packaging. Beautiful quality item, as always.
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A
Rating: 5 out of 5
product that meets expectations and very fast delivery
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A
Rating: 5 out of 5
Delivery arrived on time
Beautiful hat
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Beautiful hat
A
Rating: 4 out of 5
The sad part is poorly sewn and therefore not fully visible, otherwise the hat is cool.
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A
Rating: 5 out of 5
Fast delivery, very good quality product!
Thank you very much
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Thank you very much
A
Rating: 5 out of 5
It's for a Christmas gift
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A
Rating: 2 out of 5
The website is quite average but some hats are very very beautiful
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Response from Chapellerie Traclet
Hello
Thank you for your message, can you tell us what you mean by a quite average website? What can we improve to make the site better?
remaining at your disposal
best regards
Traclet Sebastien
Thank you for your message, can you tell us what you mean by a quite average website? What can we improve to make the site better?
remaining at your disposal
best regards
Traclet Sebastien
A
Rating: 2 out of 5
There are not enough photos with the hat on real heads and not just one person. I know it's work!!
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Response from Chapellerie Traclet
Hello
Yes, we are looking into being able to show each hat or cap worn.
If you need a worn photo at the moment, it is possible. For that, please let us know the reference(s) you would like so we can take the photos.
best regards
Traclet Sebastien
Yes, we are looking into being able to show each hat or cap worn.
If you need a worn photo at the moment, it is possible. For that, please let us know the reference(s) you would like so we can take the photos.
best regards
Traclet Sebastien
A
Rating: 5 out of 5
Completely corresponds to what I wanted
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A
Rating: 5 out of 5
quality products, always true to their description: material, size, rendering
speed of delivery
very attentive and responsive customer service
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speed of delivery
very attentive and responsive customer service
A
Rating: 5 out of 5
I appreciated being able to place my order by phone because I'm not good with the internet. But everything went well.
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A
Rating: 5 out of 5
Good site
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A
Rating: 5 out of 5
Rather intuitive site but manufacturing deadlines too short compared to the actual realization and there is a lack of product manufacturing tracking
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Compliant with the description. It is perfect.
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A
Rating: 5 out of 5
Top-notch, noble product material.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good site, a lot of products and quality. Very satisfied.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
serious company that met its deadlines
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A
Rating: 5 out of 5
Very good choice offered, varied and of quality.
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A
Rating: 4 out of 5
Site with a lot of choices
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
so far no disappointment regarding the product and its quality
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A
Rating: 5 out of 5
OK. Perfect
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A
Rating: 5 out of 5
Very nice hat with excellent quality/price ratio, I recommend without hesitation!
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A
Rating: 4 out of 5
Delighted, thank you
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A
Rating: 4 out of 5
This beret is good, but the quality has decreased compared to the last one bought a few years ago. The fabric is less dense.
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A
Rating: 4 out of 5
The toque gives complete satisfaction, size, price, quality, color. The expected delay was from two to three weeks, it arrived in 14 days, nothing to say, it's perfect.
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A
Rating: 5 out of 5
very satisfied good quality reasonable price
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A
Rating: 5 out of 5
The harness straps are of good quality, easy to adjust, comfortable, discreet and stylish. The service and delivery are fast. Bravo!
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A
Rating: 5 out of 5
Nothing to add, the rating speaks for itself
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A
Rating: 5 out of 5
fully OK
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A
Rating: 5 out of 5
Perfect, deadlines and speed of delivery
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A
Rating: 5 out of 5
Very satisfying of my purchase, can't wait to have my partner's opinion for his Christmas gifts.
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A
Rating: 5 out of 5
Practical site and fast shipping. The choice is very varied.
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A
Rating: 5 out of 5
Perfect in every way, thank you.
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A
Rating: 5 out of 5
Order placed on Friday 25/11/2022 and received the next morning. Item as presented on the site.
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