Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
It has been over 3 months since I placed an order for 2 hats, and I still have not received them.
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Response from Chapellerie Traclet
Hello
As indicated by email for tracking, your two hats are waiting for you at the pickup point chosen during the order.
Here is the tracking colissimo 6M18310073102
Remaining at your disposal
Best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Fast delivery and compliance with instructions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Quick and problem-free transaction, product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very clear, navigation without problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Help on the site to determine head size.
Delivery respected at the relay point.
Very good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
The item meets my expectations. However, the inside of the hat indicates the inclusion of a booklet: there was none.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Wide choice of caps, very clear layout, very simple navigation.
Attractive prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
It is perfect: nice and in my size. Well protected!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
No problems, order, information by phone, packaging, delivery in the shortest time, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
I have an order pending restocking since April 11, 2022. Why not have a follow-up from time to time, it would be very professional. Otherwise, I recommend the company TRACLET.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Traclet is a serious company, always satisfied with my orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Perfect, nothing better to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
I found a hat model with you that no hat maker could provide me (planter panama)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2022
Order and delivery without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2022
Hello. I bought 2 hats, and I am very happy, true to the photos. No problem on the site. My last order arrived very quickly, as for the previous one I waited for a while, but that was due to supply reasons and I had been informed. The price is in line with the product purchased. Satisfied overall, I would buy more.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Excellent product, delivery in very short time. Excellent welcome, both from the store and the workshop. Site that I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/06/2022
The site is easy to navigate, and when you buy a product, you receive it in the following week as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Good but little information on returns if size is not suitable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Very nice hat (Tilley hat), as I wanted.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/04/2022
See our exchanges by email.
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Response from Chapellerie Traclet
Hello, please excuse us for this manufacturing delay. Best regards, Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
A lot of choice, easy navigation on the site, I found what I was looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2022
Completely satisfied in every way!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Needs more photos with the person wearing the product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2022
Clear and accessible site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Well-made site,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
Delivery made on time. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very fast delivery; product of super quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very fast, very well packaged. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
It's good but it's new for me so I will wait a bit before giving 5 stars. I note that the package is well prepared to avoid damaging the hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Very clear, very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2022
Fast delivery and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
It is very fast, I am very very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2022
Quick response from customer service, always friendly
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