Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
Very good, fast deliveries. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Super responsive site, error I made in my order, email for return of the item 48 hours after receipt, order received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Everything is OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
I am super happy to have discovered Traclet, my 3 mikis fit me wonderfully, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Clear site, easy to find what you are looking for. Order received on time. Item well packaged and compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
+ : detailed description of products, warning message for product back in stock, speed of order and delivery. Also, products matching my maximum sun protection needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
hat conforms to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Fast shipping and well packaged. Very satisfied.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Quick delay between order and delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/06/2021
Long wait for order to arrive!
Once received, item poorly sized and not as described!
Item returned!
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Response from Chapellerie Traclet
Hello
Please excuse us for the delay.
However, this model is one size fits all as it has an adjustable back.
What sizing issues did you encounter?
We have been selling it for several years but we have not had any sizing issues until today
Remaining at your disposal to improve the miki.
Best regards
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Pretty hat conforming to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
good site varied choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Very good product quality and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
I recommend buying from this site, it is assured and well secured and I received my order after a week
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Fast delivery and well packaged, hat conforms to the descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
I highly recommend your items, quality and originality are present...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
perfect, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2021
It is a pity that there are no visuals with models.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2021
impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Order conforms to quality and deadline; perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Clear and complete site, with very easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
This is what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2021
Perfect information by phone, fast shipping and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
Good site, but searches are a bit complicated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
The site is very well designed, navigation is simple and fast. The proposed items are of quality and reflect current fashion. And the items are packaged very carefully
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Good straw hat, good fit, good value for money.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Clear site, incredible choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Very good value for money
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2021
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Beautiful product quality and impeccable delivery conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Simple, effective and there is always someone on the line to inform!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Keep the larger sizes. We also need hats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
A lot of choices, well presented, inexpensive, impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2021
perfect
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