Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I would have liked a docker without a back attachment. The product presentation was not clear on this point
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Response from Chapellerie Traclet
Hello Gilles,
Thank you for your feedback. We are sorry to hear that the docker presentation was not clear. Your opinion is valuable and we will work on improving the description of our products. Please feel free to contact us with any questions before purchase if you need, we will be happy to help you.
Finally, it is also possible to exchange it for another model.
Best regards,
The Chapellerie Traclet team.
M
Maxime B.
Rating: 5 out of 5
following a purchase from 19/02/2026
Fast shipping
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Response from Chapellerie Traclet
Hello Maxime,
Thank you very much for your positive feedback! We are delighted to hear that you were satisfied with the speed of delivery of your order. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Romain T.
Rating: 5 out of 5
following a purchase from 06/01/2026
Serious company, responsive customer service
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Response from Chapellerie Traclet
Hello Romain,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated our service and the responsiveness of our team. Your satisfaction is our priority. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Patrice R.
Rating: 5 out of 5
following a purchase from 20/02/2026
Very good, fast delivery and product conforms to the description. Thank you
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Response from Chapellerie Traclet
Dear Patrice,
We sincerely thank you for your flattering review! We are delighted to learn that the delivery was quick and that the product met your expectations. Your satisfaction is our priority, and your feedback encourages us to continue providing quality service. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
S
Serge D.
Rating: 5 out of 5
following a purchase from 19/02/2026
In line with my expectations.
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Response from Chapellerie Traclet
Hello Serge,
We sincerely thank you for your flattering review and are delighted to learn that our products have met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site. Please do not hesitate to contact us if you need anything.
Best regards,
The Chapellerie Traclet team
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Laure B.
Rating: 5 out of 5
following a purchase from 20/02/2026
The hats I received are of very nice quality and very well packaged. The deadline was respected. I recommend 100%..
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Response from Chapellerie Traclet
Dear Laure, we sincerely thank you for your flattering review regarding our site "Chapellerie Traclet". We are delighted that you are satisfied with the quality of our hats and the care taken in their packaging. Your recommendation particularly touches us and we hope to see you again soon among our customers.
B
Baudoux J.
Rating: 5 out of 5
following a purchase from 05/02/2026
I love, I love, I love the hat thank you, I will order again, I come from Belgium super super beautiful hat
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Response from Chapellerie Traclet
Hello Baudoux,
Thank you very much for your flattering comment! We are delighted to hear that you love your hat and that you were satisfied with your order. Your enthusiasm makes us very happy and we would be thrilled to welcome you back to our site.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
P
Patrick M.
Rating: 5 out of 5
following a purchase from 16/02/2026
Great range of hats, caps etc. Site full of information and detail. Very polite and competent service/team, fast and correct transport and packaging.
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Response from Chapellerie Traclet
Response is being generated..
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Astrid B.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very satisfied with my order
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Response from Chapellerie Traclet
Hello Astrid,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your order. Please feel free to come back to us for your future purchases!
Best regards,
The Chapellerie Traclet team
M
Monique D.
Rating: 5 out of 5
following a purchase from 16/02/2026
good reception and satisfied with the order thank you
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Response from Chapellerie Traclet
Dear Monique,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your order. Your satisfaction is our priority, and we hope to see you soon on our site. Do not hesitate to reach out to us for any other requests.
Best regards,
The Chapellerie Traclet team
K
Karl D.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good site and beautiful hats are offered there. Speed of delivery as well.
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Response from Chapellerie Traclet
Dear Karl,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that you appreciated our selection of hats as well as the speed of our delivery service. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
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Eric S.
Rating: 5 out of 5
following a purchase from 19/02/2026
Fast delivery. The hat matches the description and photos. Good quality.
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Response from Chapellerie Traclet
Dear Eric,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that the quality of your hat and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
P
Pierre D.
Rating: 5 out of 5
following a purchase from 12/02/2026
Perfect.
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Response from Chapellerie Traclet
Hello Pierre,
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site "Chapellerie Traclet". Your satisfaction is our priority and your feedback encourages us to continue in this direction.
See you soon!
The Chapellerie Traclet team
M
Matthew K.
Rating: 5 out of 5
following a purchase from 19/02/2026
Very nice gloves. Fast delivery.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Matthew. We are delighted to learn that you appreciated our fast delivery service as well as the quality of our products. We look forward to satisfying you again on our "Chapellerie Traclet" site!
J
Jean-Pierre C.
Rating: 5 out of 5
following a purchase from 18/02/2026
Perfect
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Response from Chapellerie Traclet
Dear Jean-Pierre,
We warmly thank you for your flattering review and your rating of 5/5. It is a real pleasure to know that your experience at Chapellerie Traclet was perfect. We strive to offer quality products and service, and your satisfaction is our greatest reward. We look forward to welcoming you again!
Best regards,
The Chapellerie Traclet team
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Giordano C.
Rating: 5 out of 5
following a purchase from 18/02/2026
Good hat
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Response from Chapellerie Traclet
We sincerely thank you for your positive review and your flattering comment on our site "Chapellerie Traclet". We are delighted that our hat was able to satisfy you. Do not hesitate to come back to us for any other questions or needs, we will always be happy to assist you.
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Arthur P.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good
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Response from Chapellerie Traclet
Hello Arthur,
We sincerely thank you for your positive feedback and are delighted to learn that our site "Chapellerie Traclet" has met your expectations. Please feel free to reach out to us for any questions or needs, we will be happy to assist you.
A
Alain M.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good!!!
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Response from Chapellerie Traclet
Hello Alain,
Thank you very much for your positive feedback and your excellent rating! We are delighted that you had a good experience on our site. Do not hesitate to reach out to us if you need help or advice.
Best regards,
The Chapellerie Traclet team
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Elsie L.
Rating: 5 out of 5
following a purchase from 19/02/2026
Beautiful product and fast delivery.
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Response from Chapellerie Traclet
Dear Elsie,
Thank you sincerely for your positive review! We are delighted that you like our product and that the delivery was quick. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
V
Valérie K.
Rating: 5 out of 5
following a purchase from 19/02/2026
Very satisfied.
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Response from Chapellerie Traclet
Hello Valérie,
We sincerely thank you for your positive feedback and are delighted that you are satisfied with your gloves as well as the speed of our delivery service. Please feel free to reach out to us for your future purchases, we will be happy to assist you again.
Best regards,
The Chapellerie Traclet team
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Robert L.
Rating: 5 out of 5
following a purchase from 19/02/2026
Very satisfied.
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Response from Chapellerie Traclet
Dear Robert,
We sincerely thank you for your positive feedback and are delighted to hear that you are very satisfied with your experience with Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again soon on our site. Please do not hesitate to contact us if you need assistance or advice.
Best regards,
The Chapellerie Traclet team
J
Jean O.
Rating: 5 out of 5
following a purchase from 18/02/2026
This hat is great. The delivery was fast. Excellent shop I recommend.
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Response from Chapellerie Traclet
Hello Jean,
We warmly thank you for your flattering review and are delighted to learn that your experience with our store "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we would be happy to welcome you again soon.
V
Véronique F.
Rating: 5 out of 5
following a purchase from 18/02/2026
Very good experience
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Response from Chapellerie Traclet
Dear Véronique,
We sincerely thank you for your positive feedback and for the 5/5 rating. We are delighted to hear that you had a very good experience on our site "Chapellerie Traclet". Your satisfaction is our priority and we hope to see you again very soon for new discoveries.
Best regards,
The Chapellerie Traclet team
P
Patrick-Rene S.
Rating: 5 out of 5
following a purchase from 05/02/2026
The TRACLET hat shop is an optimal sales site. Presentation, packaging, delivery everything was perfect. However, the chosen headgear is not very flattering!
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Response from Chapellerie Traclet
Dear Patrick-René,
We sincerely thank you for your flattering review and for the perfect score you gave to our site. We are delighted to learn that the presentation, packaging, and delivery met your expectations. Regarding the headgear, we are sorry that it did not suit you. Please do not hesitate to contact us for advice or to exchange your item. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
P
Patrick T.
Rating: 5 out of 5
following a purchase from 16/02/2026
Perfect, in line with what I expected.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering feedback, Patrick. We are delighted to learn that our site, Chapellerie Traclet, has met your expectations. Your satisfaction is our priority and we hope to see you again soon for your next order.
L
Laurent C.
Rating: 4 out of 5
following a purchase from 14/02/2026
GOOD
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Response from Chapellerie Traclet
Hello Laurent,
Thank you very much for your positive feedback and your rating of 4/5! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Please do not hesitate to get back to us if you have any suggestions to further improve our services.
Best regards,
The Chapellerie Traclet team
B
Belen M.
Rating: 4 out of 5
following a purchase from 14/02/2026
Good quality order
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback regarding the quality of your order on our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted that our products met your expectations. Do not hesitate to come back to us for your future purchases, we would be happy to serve you again.
M
Michèle L.
Rating: 1 out of 5
following a purchase from 17/02/2026
Perfect quality and fast delivery I am very satisfied
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Response from Chapellerie Traclet
Hello Michèle,
Thank you very much for your positive feedback!
The number of stars is normally 5 stars if you are very satisfied and not 1 star.
However, we are delighted to hear that you are satisfied with the quality of our products and the speed of delivery. Your satisfaction is our priority and your encouragement motivates us to continue offering the best. Do not hesitate to reach out to us for any questions or needs.
Best regards,
The Chapellerie Traclet team
M
Myriam M.
Rating: 5 out of 5
following a purchase from 17/02/2026
Very fast shipping and quality hats
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Response from Chapellerie Traclet
Dear Myriam,
We sincerely thank you for your flattering review. We are delighted that you appreciated the speed of our delivery as well as the quality of our hats. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
J
Jean Yves L.
Rating: 5 out of 5
following a purchase from 17/02/2026
In line with my wishes
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback, Mr. Jean Yves. We are delighted to learn that our site "Chapellerie Traclet" has met your expectations. Do not hesitate to come back to us for any other request or question.
J
Jean-Claude C.
Rating: 5 out of 5
following a purchase from 26/01/2026
Quality products at reasonable prices, it gives an excellent value for money. Hats off!
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Response from Chapellerie Traclet
Hello Jean-Claude,
Thank you very much for your flattering review! We are delighted that our products and their prices have satisfied you. Your support is precious and motivates us to continue offering the best. See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
I
Isabelle D.
Rating: 5 out of 5
following a purchase from 03/02/2026
perfect
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Response from Chapellerie Traclet
Dear Isabelle,
We warmly thank you for your flattering review and are delighted to learn that your experience on our site "Chapellerie Traclet" was perfect. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again very soon.
Sincerely,
The Chapellerie Traclet team
J
Jean-Paul P.
Rating: 5 out of 5
following a purchase from 13/02/2026
Delivery as planned, perfect.
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Response from Chapellerie Traclet
Dear Jean-Paul,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted that the delivery met your expectations. We look forward to serving you again at Chapellerie Traclet.
Best regards,
The Chapellerie Traclet team
T
Thierry M.
Rating: 5 out of 5
following a purchase from 02/02/2026
I have ordered several times from Traclet and I am always very satisfied. Perfect, it's Traclet
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Response from Chapellerie Traclet
Hello Thierry,
We warmly thank you for your positive review and your loyalty to Chapellerie Traclet. We are delighted that you are satisfied with your orders and we are committed to continuing to provide you with the best possible service. See you very soon!
S
Sabrina D.
Rating: 1 out of 5
following a purchase from 12/01/2026
Does not fit on the head
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Response from Chapellerie Traclet
Hello Sabrina,
Thank you for taking the time to share your experience. We are sorry to hear that your hat does not suit you. Please feel free to contact us to discuss a solution, such as an exchange or a refund. Your satisfaction is our priority.
Best regards,
The Chapellerie Traclet team
M
Michel C.
Rating: 5 out of 5
following a purchase from 15/02/2026
5/5 Thank you!
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your positive feedback! We are delighted that our site "Chapellerie Traclet" has satisfied you. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
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Gilles A.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good product delivered on time
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Response from Chapellerie Traclet
Hello Gilles,
Thank you very much for your positive feedback and your rating of 5/5! We are delighted to hear that you are satisfied with your product and the speed of our service. Please feel free to reach out to us for your future purchases!
Best regards,
The Chapellerie Traclet team
C
Christian H.
Rating: 5 out of 5
following a purchase from 27/12/2025
Very good
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Response from Chapellerie Traclet
Dear Christian,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to hear that you had a positive experience with our site "Chapellerie Traclet". Your satisfaction is our priority, and we hope to see you again soon to discover our new collections.
Best regards,
The Chapellerie Traclet team.
D
Dominique G.
Rating: 5 out of 5
following a purchase from 13/02/2026
Good quality product, exactly as described, good size I recommend
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Response from Chapellerie Traclet
Hello Dominique,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with the quality of your product and that it meets your expectations. Your recommendation is greatly appreciated. We look forward to serving you again at Chapellerie Traclet!
Best regards,
The Traclet team
C
Christian B.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very good, very happy with the product.
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Response from Chapellerie Traclet
Dear Christian, we sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted to learn that you are satisfied with your purchase and that our products have met your expectations. Please do not hesitate to come back to us for any new order or question.
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