Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hello Solenn, we sincerely thank you for your flattering review and are delighted to learn that you are satisfied with the quality of your cap as well as our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site "Chapellerie Traclet."
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Maxime B.
Rating: 4 out of 5
following a purchase from 08/02/2026
I am really very happy with the hat I received. It perfectly meets my expectations and the quality is there. The hat was very well packaged, carefully protected, which shows real seriousness in the shipping. The customer service is also very fast and responsive, which is really appreciated. I recommend without hesitation!
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Response from Chapellerie Traclet
Hello Maxime,
We sincerely thank you for your positive review of our site "Chapellerie Traclet". We are delighted to learn that the hat met your expectations and that you appreciated the quality as well as the attention given to the packaging. Your mention of our customer service particularly touches us and encourages us to continue providing quality service. We hope to see you again soon.
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Anna-Livia M.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very nice cap, simple and elegant, good quality fabric, however a bit less bright than in the photo. Good thing I took size 56, contrary to the various reviews that advised taking a size down (I am a woman and I wear a small 56).
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Response from Chapellerie Traclet
Dear Anna-Livia,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted that you like the cap and that you found the size choice suitable. We also appreciate your feedback regarding the color, it will help us refine our presentations. Please do not hesitate to reach out to us for any other questions or needs.
Best regards,
The Chapellerie Traclet team.
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Michel M.
Rating: 5 out of 5
following a purchase from 09/02/2026
Impeccable product, fast delivery, company to recommend
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Response from Chapellerie Traclet
Hello Michel,
Thank you very much for your flattering review! We are delighted that you are satisfied with your product and the speed of our service. Your recommendation touches us and motivates us to continue offering the best. We look forward to welcoming you again on our site!
Best regards,
The Chapellerie Traclet team
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Jérôme D.
Rating: 5 out of 5
following a purchase from 11/01/2026
A bit long
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Response from Chapellerie Traclet
Hello Jérôme,
We sincerely thank you for your positive feedback and for the 5/5 rating you gave us. We understand that the waiting time can sometimes seem long, and we strive to reduce these delays in order to improve our customers' experience. Your feedback is valuable and allows us to continuously improve. Please feel free to reach out to us for any other suggestions or questions.
Best regards,
The Chapellerie Traclet team
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Maryse B.
Rating: 5 out of 5
following a purchase from 06/02/2026
Everything is perfect. The order, the delivery, the deadlines and the quality of the products
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Response from Chapellerie Traclet
Dear Maryse, we sincerely thank you for your flattering review and are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
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Céline F.
Rating: 5 out of 5
following a purchase from 29/01/2026
Very nice cloche hat. Fits me perfectly. The sales service was very responsive to my request. Thank you.
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Response from Chapellerie Traclet
Dear Céline, we sincerely thank you for your flattering feedback. We are delighted to learn that your cloche hat suits you perfectly and that our sales service has met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
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Olivier R.
Rating: 5 out of 5
following a purchase from 08/02/2026
perfect!
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our priority and it encourages us to continue offering the best possible service. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Stephane L.
Rating: 5 out of 5
following a purchase from 06/02/2026
Serious company, fast shipping and well packaged.
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Response from Chapellerie Traclet
Hello Stéphane,
Thank you very much for your positive feedback! We are delighted to hear that you appreciated our service and the quality of our shipment. Your satisfaction is our priority. See you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Patricia C.
Rating: 5 out of 5
following a purchase from 07/02/2026
Very beautiful product, a top faux fur! Fast and careful shipping
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Response from Chapellerie Traclet
Dear Patricia,
We sincerely thank you for your flattering review and for the 5/5 rating! We are delighted that you like the faux fur and that you appreciated our fast and careful shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Becs B.
Rating: 5 out of 5
following a purchase from 06/02/2026
First class.
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Response from Chapellerie Traclet
Hello Becs,
We sincerely thank you for your flattering review and your perfect rating! We are delighted that our service met your expectations. Do not hesitate to come back to see us for your future hat needs.
Best regards,
The Chapellerie Traclet team
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René T.
Rating: 5 out of 5
following a purchase from 07/02/2026
Perfect! Thank you.
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Response from Chapellerie Traclet
Hello René,
We warmly thank you for your positive review and your rating of 5/5! We are delighted to learn that your experience with Chapellerie Traclet was perfect. Please feel free to reach out to us for your future hat needs.
Best regards,
The Chapellerie Traclet team
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Jean-Paul C.
Rating: 5 out of 5
following a purchase from 09/02/2026
Well-priced and delivery deadline met.
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Response from Chapellerie Traclet
Hello Jean-Paul,
We warmly thank you for your positive review and your rating of 5/5. We are delighted to learn that you are satisfied with our prices and the respect of delivery times. Your satisfaction is our priority, and we hope to have the pleasure of serving you again soon.
Best regards,
The Chapellerie Traclet team.
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Christophe S.
Rating: 5 out of 5
following a purchase from 06/02/2026
Everything is perfect! Great product, great delivery! Thank you very much!
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Response from Chapellerie Traclet
Hello Christophe,
We sincerely thank you for your flattering feedback! We are delighted to learn that our products and our delivery service have fully satisfied you. Your satisfaction is our priority, and your encouragement motivates us to continue offering the best. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Lydia S.
Rating: 5 out of 5
following a purchase from 09/02/2026
Very beautiful and very serious company!
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Response from Chapellerie Traclet
Dear Lydia,
Thank you very much for your flattering review! We are delighted that you appreciate our products and our seriousness. Your satisfaction is our priority. We look forward to seeing you soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
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Patrick H.
Rating: 5 out of 5
following a purchase from 05/02/2026
serious,responsive,Delivery was fine.
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Response from Chapellerie Traclet
Hello Patrick,
Thank you very much for your flattering review! We are delighted to hear that you were satisfied with our seriousness and responsiveness. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Cécile M.
Rating: 5 out of 5
following a purchase from 19/01/2026
Very good.
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Response from Chapellerie Traclet
Hello Cécile,
Thank you very much for your positive feedback! We are delighted that you like our site. Don't hesitate to come back and see us to discover our new products.
Best regards,
The Chapellerie Traclet team
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Priscillia S.
Rating: 5 out of 5
following a purchase from 04/02/2026
Fast shipping and well packaged. The ordered hat is as described and the right size. Everything is perfect, I recommend.
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Response from Chapellerie Traclet
Dear Priscillia,
Thank you very much for your flattering review! We are delighted that your experience with our site "Chapellerie Traclet" met your expectations. Your satisfaction is our priority, and we are happy that the hat you ordered suits you perfectly. We thank you for recommending our shop and hope to see you again soon!
Best regards,
The Chapellerie Traclet team
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Kinga R.
Rating: 5 out of 5
following a purchase from 06/02/2026
The beret is beautiful, and even though I ordered from the UK, everything went smoothly and without problems. I will definitely order from you again. Thank you very much.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Kinga. We are delighted to hear that your ordering experience from the United Kingdom went well and that you are satisfied with your beret. We would be pleased to welcome you again on our site "Chapellerie Traclet."
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Marc M.
Rating: 5 out of 5
following a purchase from 05/02/2026
Quality, price, fast delivery
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Response from Chapellerie Traclet
Hello Marc,
Thank you very much for your flattering review! We are delighted that you appreciated the quality of our products, our prices, and the speed of our delivery. Your satisfaction is our greatest reward. We look forward to seeing you again in our hat shop!
Best regards,
The Traclet Hat Shop Team
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Thierry M.
Rating: 5 out of 5
following a purchase from 06/02/2026
Perfect
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Response from Chapellerie Traclet
Dear Thierry, we sincerely thank you for your flattering review and your 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. We look forward to welcoming you again very soon!
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Anne D.
Rating: 5 out of 5
following a purchase from 16/12/2025
Product of very beautiful quality Thank you!
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Response from Chapellerie Traclet
Dear Anne, we sincerely thank you for your flattering review. We are delighted that our products have fully satisfied you and we strive to continue offering quality items. We look forward to seeing you again on our site, the Traclet Hat Shop!
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Laurent B.
Rating: 5 out of 5
following a purchase from 26/01/2026
The ordered cap fits perfectly. However, the colors are much less vivid than in the presentation photo.
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Response from Chapellerie Traclet
Hello Laurent,
Thank you very much for your review and your rating of 5/5! We are delighted to hear that the cap suits you. We take note of your comment regarding the colors and we will ensure to improve the presentation of our products to avoid any ambiguity. Your satisfaction is our priority and your feedback helps us to improve.
Best regards,
The Chapellerie Traclet team
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Damien L.
Rating: 5 out of 5
following a purchase from 05/02/2026
The shipment was fast and the product is of good quality. I really appreciate the choice and I think I will recommend products. Thank you.
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Response from Chapellerie Traclet
Hello Damien,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciated the speed of delivery as well as the quality of our products. Your satisfaction is our priority, and we would be happy to welcome you again on our site for future orders. Thank you again for your trust!
Best regards,
The Traclet Hat Team.
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Jean-Noel N.
Rating: 5 out of 5
following a purchase from 06/02/2026
Hello, I am very happy, especially with the responsiveness of the emails sent, also very satisfied with the quality of my purchase. Thank you again for everything. Jean-Noël
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Response from Chapellerie Traclet
Hello Jean-Noël,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your purchase and our responsiveness. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
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Jocelyne M.
Rating: 5 out of 5
following a purchase from 06/02/2026
Great choice for all budgets. Good quality and quick turnaround
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Response from Chapellerie Traclet
Dear Jocelyne,
We sincerely thank you for your warm review and your rating of 5/5. We are delighted that our wide selection of hats, suitable for all budgets, as well as the quality of our products and the speed of delivery met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team.
S
Samuel C.
Rating: 5 out of 5
following a purchase from 04/02/2026
Your opinion
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Response from Chapellerie Traclet
Hello Samuel,
We sincerely thank you for your positive feedback and your 5-star rating. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or assistance you may need.
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Didier G.
Rating: 4 out of 5
following a purchase from 04/02/2026
Disappointed with the bucket hat.
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Response from Chapellerie Traclet
Hello Didier,
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the hat did not meet your expectations. Your satisfaction is our priority, and we would be happy to know more about the reasons for your disappointment in order to improve. Please do not hesitate to contact us so that we can assist you in the best way possible.
Best regards,
The Chapellerie Traclet team
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Marie-Christine A.
Rating: 5 out of 5
following a purchase from 04/02/2026
Satisfied: my daughter is delighted with her gift!
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Response from Chapellerie Traclet
Hello Marie-Christine,
Thank you very much for your positive feedback! We are delighted to hear that your daughter is satisfied with her gift. Your satisfaction is our greatest reward. Don't hesitate to return to Chapellerie Traclet for your future purchases!
Best regards,
The Chapellerie Traclet team
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Yvon C.
Rating: 5 out of 5
following a purchase from 05/02/2026
I am satisfied with my purchase. With a very nice finish. I would have liked it to be a little smaller in outer diameter but I think they are all identical. Best regards, Yvon
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Response from Chapellerie Traclet
Dear Yvon,
We sincerely thank you for your boosted review with a perfect score of 5/5. We are delighted to learn that you are satisfied with the finish of your hat. We understand your wish regarding the diameter, and please know that we offer different sizes to best meet your needs. Do not hesitate to contact us for any questions or assistance.
Best regards,
The Chapellerie Traclet team
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Eric B.
Rating: 5 out of 5
following a purchase from 04/02/2026
Good job!
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Response from Chapellerie Traclet
Hello Eric,
We warmly thank you for your positive feedback and your 5-star rating. We are delighted that our site "Chapellerie Traclet" has satisfied you and we will continue to do everything possible to offer you the best experience. Looking forward to seeing you again soon!
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Christian D.
Rating: 5 out of 5
following a purchase from 05/02/2026
Nothing to report
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Response from Chapellerie Traclet
Hello Christian,
We sincerely thank you for your positive review of our site "Chapellerie Traclet". Your satisfaction is our priority, and we are delighted that your experience met your expectations. Please feel free to come back to us for your future purchases, we will always be here to listen to you.
Best regards,
The Chapellerie Traclet team
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Dirk D.
Rating: 5 out of 5
following a purchase from 04/02/2026
I encountered no problems with my order. I am always very satisfied with Traclet, the items, and the service.
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Response from Chapellerie Traclet
Mr. Dirk, we warmly thank you for your positive feedback and your trust in Chapellerie Traclet. We are delighted to learn that you are satisfied with your items as well as our service, and we hope to continue to meet your expectations. Do not hesitate to come back to us for any new order or question.
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Jean Michel P.
Rating: 5 out of 5
following a purchase from 25/01/2026
very satisfied
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Response from Chapellerie Traclet
Hello Jean Michel,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are very satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority, and your feedback motivates us to continue offering you the best. Don't hesitate to come back and see us!
Best regards,
The Chapellerie Traclet team
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Dominique B.
Rating: 5 out of 5
following a purchase from 04/02/2026
Easy order and processed very quickly. Careful packaging. Good product matching my expectations
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Dominique. We are delighted to learn that your experience on our site was satisfactory and that the product meets your expectations. Your satisfaction is our priority, and we hope to see you again soon at Chapellerie Traclet.
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Gérard G.
Rating: 2 out of 5
following a purchase from 04/02/2026
Hello, I have not yet received the cap I ordered. I do not know if I will receive it.
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Response from Chapellerie Traclet
Hello Gérard,
Thank you for your feedback and we are sorry to hear that you have not yet received your cap. Your satisfaction is our priority.
According to the tracking, the package was picked up on February 16th
https://www.laposte.fr/outils/suivre-vos-envois?code=9H00364894338
Thank you for your patience!
Best regards,
The Chapellerie Traclet team
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Henri H.
Rating: 5 out of 5
following a purchase from 03/02/2026
Nothing to report
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Response from Chapellerie Traclet
Dear Henri,
We sincerely thank you for your positive and concise feedback. Your satisfaction is our priority, and we are delighted that your experience with Chapellerie Traclet met your expectations. Please do not hesitate to reach out to us if you need advice or assistance.
Best regards,
The Chapellerie Traclet team
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David M.
Rating: 5 out of 5
following a purchase from 31/01/2026
-
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Response from Chapellerie Traclet
Hello David,
Thank you very much for your feedback! We are delighted that you enjoyed your experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you have any questions or suggestions.
Best regards,
The Chapellerie Traclet team
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Antoine D.
Rating: 5 out of 5
following a purchase from 03/02/2026
I have only made one purchase on this site. The product I bought suits me. This experience is not sufficient to give a relevant opinion.
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Response from Chapellerie Traclet
Hello Antoine,
Thank you for taking the time to leave a review on our site "Chapellerie Traclet". We are delighted to hear that the product you purchased suits you. We understand that your experience is limited to provide a more complete review. Please feel free to reach out to us with any questions or to discover more of our products in the future. Your satisfaction is our priority!
Best regards,
The Chapellerie Traclet team.
J
Jacques N.
Rating: 5 out of 5
following a purchase from 03/02/2026
Reliable and fast
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