Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
I really appreciated the smoothness of the ordering process, the speed of package preparation, and the quality of the packaging. Finally, the Post Office was also responsive. As for the two Stetson hats ordered, they give me full satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Excellent service. Order received within 48 hours. An inquiry was made by email: response received promptly. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Super fast shipping and product as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Perfect beautiful quality no delivery issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Order processed very quickly, carefully packaged, and excellent quality of the chosen products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
received quickly, good quality cap, nothing to complain about, I ordered another one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
HELLO VERY NICE CAP BUT SMALL SIZE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
I am satisfied with my purchase. The order arrived quickly. The hat is very beautiful and protects very well from the sun. The storage bag is very practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Soway hats of very good quality; fast delivery in 2 days; hats well packaged and protected in the package. Great choice of products on the Traclet site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/03/2021
Unable to give a review: I still have not received my order!
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Response from Chapellerie Traclet
Hello
Please find below the tracking link for your order placed on March 29. It was shipped on March 29, the same day under tracking colissimo 6H12282717484
https://www.laposte.fr/outils/suivre-vos-envois?code=6H12282717484
A complaint has just been made today.
Please excuse us for this inconvenience beyond our control.
Thank you for your understanding.
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
The site is easy to use, it is easy to place an order. The delivery was quick and met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Nothing to say, very nice cut, top quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/03/2021
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very good, as every time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Shipment as described and very well packaged for transport.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Item as described and of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
My order meets my expectations and the delivery was very fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Very good, fast delivery and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2021
Very fast delivery. Quality products. Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2021
I had contacted the hat shop in December for this cdé and the person I spoke to on the phone was supposed to call me back to tell me when this model would be available. Fortunately, I looked again because otherwise I would still be waiting for their call.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2021
Perfect! The size is as indicated, I measured the smallest length of size S and the hat fits well enough!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
The delivery was very fast, I had requested to receive the hat within 48 hours maximum because it was a birthday gift, they respected the deadline. The hat is very beautiful, it is of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
A fast and careful delivery, the hat is magnificent and of very good quality, I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
Satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Very satisfied. Very good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Speed.. the item received corresponds to the order. very beautiful quality I recommend this business.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
The site is easy to use, all necessary information is there, the handling of the order and delivery are instantaneous. Moreover, the quality of the product is really what I expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Ok thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Fast delivery and quality product corresponding to my search.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Product as described.
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2021
Quality product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2021
very good. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Very quickly delivered, very good, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/03/2021
Professional people and attentive to their clientele. Very responsive to requests. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2021
Very good hat, good quality and fast delivery
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