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Français C
Rating: 5 out of 5
fast and careful delivery. The cap fits very well, is warm, my husband is very happy. Regards. Mrs. R.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersP
Rating: 5 out of 5
Item delivered in accordance with the order
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J
Rating: 5 out of 5
Order shipped quickly. Product conforms to my request. I am satisfied! Thank you
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C
Rating: 5 out of 5
Excellent product Very soft and comfortable cap
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F
Rating: 5 out of 5
Thank you impeccable product and fast and efficient delivery
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J
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
xxxxx
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L
Rating: 4 out of 5
Just a bit long delivery time and does not match the tracking SMS
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C
Rating: 5 out of 5
Fast shipping, careful, easy return and exchange
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J
Rating: 5 out of 5
Nothing to report satisfied
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J
Rating: 5 out of 5
I made 6 purchases of caps and hats and the satisfaction both in the quality of the products and in the service. I know where I will buy my next headgear.
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C
Rating: 5 out of 5
completely satisfied
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G
Rating: 5 out of 5
Good experience, package received on time.
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C
Rating: 5 out of 5
Very very proactive, package shipped and received very quickly after order, nothing to report .. satisfied ...
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B
Rating: 5 out of 5
Cap conforms, fast delivery
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M
Rating: 5 out of 5
In accordance with my expectations
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M
Rating: 5 out of 5
Excellent service and a tremendous selection of flat caps I like. I will be placing another order soon! Thank you.
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C
Rating: 5 out of 5
I have ordered several times from Traclet and am very satisfied. The hats are beautiful and match the description on the site. The packaging is perfect, the shipping is fast.
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S
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
The ordered hat matches the order, is of good quality in my size and the delivery was made within the expected time. Great company
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M
Rating: 5 out of 5
No problem
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I
Rating: 5 out of 5
Very happy with the rain hat
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T
Rating: 5 out of 5
Choice, customer reception, efficiency
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E
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Always on top
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P
Rating: 5 out of 5
I appreciate the seriousness of the productions from the Hat Shop.
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J
Rating: 5 out of 5
Serious site, well received order in good condition
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E
Rating: 5 out of 5
Very good, I recommend.
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R
Rating: 5 out of 5
Fast delivery, and good quality of the item as described.
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M
Rating: 5 out of 5
Traclet Review
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L
Rating: 1 out of 5
I have already bought several hats on the Traclet site and for the first time I bought a hat from a brand other than Jacaru and well it’s a disaster, the sizes do not match at all regarding the quality of the hat... anyway! I will go directly to Jacaru next time
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Response from Chapellerie Traclet
Hello Laurent,
Thank you for taking the time to share your experience with the Hat Shop Traclet. We are sincerely sorry to learn that your last purchase did not meet your expectations. Your satisfaction is our priority and we want to assure you that we do our utmost to guarantee the quality and accuracy of the sizes of each item offered on our site.
If this model does not suit you, it is of course possible to exchange it for a Jacaru that we also distribute.
The size of a hat can change from one brand to another.
That’s why we are a hat shop and we can make an exchange with the brand of your choice.
Do not hesitate to contact us directly so that we can find a solution that suits you. Your feedback is essential for us to improve and fully satisfy you in the future.
Best regards,
The team at the Hat Shop Traclet
Thank you for taking the time to share your experience with the Hat Shop Traclet. We are sincerely sorry to learn that your last purchase did not meet your expectations. Your satisfaction is our priority and we want to assure you that we do our utmost to guarantee the quality and accuracy of the sizes of each item offered on our site.
If this model does not suit you, it is of course possible to exchange it for a Jacaru that we also distribute.
The size of a hat can change from one brand to another.
That’s why we are a hat shop and we can make an exchange with the brand of your choice.
Do not hesitate to contact us directly so that we can find a solution that suits you. Your feedback is essential for us to improve and fully satisfy you in the future.
Best regards,
The team at the Hat Shop Traclet
J
Rating: 5 out of 5
Very satisfied, my children who feared ridicule, find that in the end, their father looks very handsome with Davy Crocket's hat. So, what more can I say after that?
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V
Rating: 5 out of 5
Very nice chapka
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Response from Chapellerie Traclet
Hello Véronique,
Thank you very much for your flattering feedback! We are delighted that you like the chapka. Your satisfaction is our priority.
See you soon at Chapellerie Traclet !
Best regards,
The Chapellerie Traclet team
Thank you very much for your flattering feedback! We are delighted that you like the chapka. Your satisfaction is our priority.
See you soon at Chapellerie Traclet !
Best regards,
The Chapellerie Traclet team
V
Rating: 5 out of 5
very nice hat, sent quickly
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J
Rating: 5 out of 5
Very good product but a bit long to make
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Response from Chapellerie Traclet
Hello Jean Baptiste,
We sincerely thank you for your 5-star rating and for your comments on our product. We understand that the manufacturing time may seem long, but please know that we take great care to ensure the quality of our hats, which requires meticulous production time. We hope
We sincerely thank you for your 5-star rating and for your comments on our product. We understand that the manufacturing time may seem long, but please know that we take great care to ensure the quality of our hats, which requires meticulous production time. We hope
C
Rating: 5 out of 5
Very fast delivery Good quality hat Satisfied with my purchase
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Response from Chapellerie Traclet
Madam Christine, we warmly thank you for your flattering review and are delighted to learn that your experience with our site "Chapellerie Traclet" met your expectations. Customer satisfaction is a priority, and your comments encourage us to continue offering quality products and fast service. We look forward to serving you again!
P
Rating: 5 out of 5
responds to the order fast delivery
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Response from Chapellerie Traclet
Dear Paul,
We sincerely thank you for your flattering review and for the 5/5 rating you gave us. We are delighted to learn that you were satisfied with the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
We sincerely thank you for your flattering review and for the 5/5 rating you gave us. We are delighted to learn that you were satisfied with the speed of our delivery service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
K
Rating: 5 out of 5
Very good customer service and hat as expected
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Response from Chapellerie Traclet
Hello Kenza,
Thank you very much for your positive feedback! We are pleased to hear that you are satisfied with our after-sales service and that your hat meets your expectations. Your satisfaction is our priority !
Best regards,
The Chapellerie Traclet team
Thank you very much for your positive feedback! We are pleased to hear that you are satisfied with our after-sales service and that your hat meets your expectations. Your satisfaction is our priority !
Best regards,
The Chapellerie Traclet team
É
Rating: 5 out of 5
Perfect.. As always! Thank you
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Response from Chapellerie Traclet
Hello Éric,
Thank you so much for your flattering review! We are delighted to know that you are satisfied with your experience on our site. Your loyalty encourages us to continue offering you the best. See you soon at Chapellerie Traclet !
Best regards,
The Chapellerie Traclet team
Thank you so much for your flattering review! We are delighted to know that you are satisfied with your experience on our site. Your loyalty encourages us to continue offering you the best. See you soon at Chapellerie Traclet !
Best regards,
The Chapellerie Traclet team