Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 25/10/2019 à 15h18 following a purchase from 12/10/2019

Large selection on the site, early delivery despite restocking...
Reduced shipping costs

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Acheteur Vérifié

Published on 25/10/2019 à 13h51 following a purchase from 17/10/2019

fast shipping

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Acheteur Vérifié

Published on 25/10/2019 à 13h42 following a purchase from 17/10/2019

Meets expectations, fast delivery time!

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Acheteur Vérifié

Published on 25/10/2019 à 13h09 following a purchase from 21/09/2019

Blabla

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Acheteur Vérifié

Published on 25/10/2019 à 06h01 following a purchase from 17/10/2019

Thank you.

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Acheteur Vérifié

Published on 24/10/2019 à 17h39 following a purchase from 17/10/2019

A very easy to use site

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Acheteur Vérifié

Published on 24/10/2019 à 15h46 following a purchase from 17/10/2019

Practical.

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Acheteur Vérifié

Published on 24/10/2019 à 15h37 following a purchase from 16/10/2019

never any problems

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Acheteur Vérifié

Published on 24/10/2019 à 13h57 following a purchase from 16/10/2019

Product matches the description. Great item.

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Acheteur Vérifié

Published on 24/10/2019 à 13h24 following a purchase from 17/10/2019

Thank you for the speed of the shipment and your responses to my questions on your site!

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Acheteur Vérifié

Published on 24/10/2019 à 13h16 following a purchase from 16/10/2019

very good quality, the beneficiary will be delighted.
thank you

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Acheteur Vérifié

Published on 23/10/2019 à 22h37 following a purchase from 10/10/2019

Beautiful cut and nice fabric, protected a little less well than a hat.

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Acheteur Vérifié

Published on 23/10/2019 à 19h19 following a purchase from 16/10/2019

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Acheteur Vérifié

Published on 23/10/2019 à 15h36 following a purchase from 16/10/2019

Nothing to report. ok

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Acheteur Vérifié

Published on 23/10/2019 à 13h31 following a purchase from 15/10/2019

Overall satisfied with my first order.

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Acheteur Vérifié

Published on 22/10/2019 à 20h55 following a purchase from 13/10/2019

I think the information about the fabric used and how it is treated is insufficient or not highlighted. I probably wouldn't have bought it if I had known that the product was mostly polyester.

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Response from Chapellerie Traclet Published on 23/10/2019

Hello, we have taken your remark into account and we thank you for taking the time to respond to our request for feedback. However, the information about the fabric is well noted on the product sheet like all the products we sell. In two places, one in the long description and also in the information table about dimensions, the quality of the fabric. Please let us know where you would have liked to see it because we put this information on all our products in two places and until today, this remark has not been communicated to us, especially since this product was developed for a customer based on a fabric we proposed among many others. Finally, it should be noted that this product is a cap made from an old model of Norman cap. Best regards, Traclet.

Acheteur Vérifié

Published on 22/10/2019 à 20h46 following a purchase from 15/10/2019

very satisfied,

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Acheteur Vérifié

Published on 22/10/2019 à 14h08 following a purchase from 14/10/2019

Well-structured site and very professional.
Thank you

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Acheteur Vérifié

Published on 22/10/2019 à 13h14 following a purchase from 15/10/2019

very good

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Acheteur Vérifié

Published on 22/10/2019 à 01h57 following a purchase from 11/10/2019

Good site overall.

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Acheteur Vérifié

Published on 21/10/2019 à 21h33 following a purchase from 11/10/2019

Perfect product. Fast delivery! Excellent

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Acheteur Vérifié

Published on 21/10/2019 à 19h19 following a purchase from 13/10/2019

for a first time nothing to say or complain about.

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Acheteur Vérifié

Published on 21/10/2019 à 18h57 following a purchase from 13/10/2019

Easy to consult, exact description

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Acheteur Vérifié

Published on 21/10/2019 à 18h46 following a purchase from 13/10/2019

Navigation on the site is very pleasant, functional.

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Acheteur Vérifié

Published on 21/10/2019 à 16h59 following a purchase from 14/10/2019

Very good... as always!

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Acheteur Vérifié

Published on 21/10/2019 à 14h47 following a purchase from 12/10/2019

Fast shipping in accordance with my order. A big thank you

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Acheteur Vérifié

Published on 21/10/2019 à 14h25 following a purchase from 13/10/2019

Very happy with my order

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Acheteur Vérifié

Published on 21/10/2019 à 14h23 following a purchase from 12/10/2019

Bravo, the quality is there, the deadlines respected, the packaging perfect!
What else!?

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Acheteur Vérifié

Published on 21/10/2019 à 14h22 following a purchase from 14/10/2019

quality product.

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Acheteur Vérifié

Published on 21/10/2019 à 13h39 following a purchase from 14/10/2019

Effective and fast

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Acheteur Vérifié

Published on 21/10/2019 à 13h28 following a purchase from 11/10/2019

complete site with a lot of choices

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Acheteur Vérifié

Published on 21/10/2019 à 13h26 following a purchase from 14/10/2019

Everything is very good

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Acheteur Vérifié

Published on 21/10/2019 à 13h19 following a purchase from 13/10/2019

Nothing to complain about! the best

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Acheteur Vérifié

Published on 21/10/2019 à 13h14 following a purchase from 11/10/2019

Always satisfied with the orders made

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Acheteur Vérifié

Published on 21/10/2019 à 13h05 following a purchase from 12/10/2019

Very large selection.

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Acheteur Vérifié

Published on 21/10/2019 à 12h58 following a purchase from 12/10/2019

ORDER, DELIVERY, PRODUCT QUALITY, EVERYTHING IS PERFECT ... THANK YOU

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Acheteur Vérifié

Published on 21/10/2019 à 12h57 following a purchase from 14/10/2019

perfect and very fast

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Acheteur Vérifié

Published on 20/10/2019 à 19h09 following a purchase from 10/10/2019

Very good

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Acheteur Vérifié

Published on 20/10/2019 à 13h38 following a purchase from 10/10/2019

Site very clear and precise.

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Acheteur Vérifié

Published on 19/10/2019 à 10h44 following a purchase from 10/10/2019

fast delivery; quality product at a reasonable price

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