Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 26/07/2019 à 17h52 following a purchase from 18/07/2019

very reliable, perfect choice and delivery

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Acheteur Vérifié

Published on 26/07/2019 à 16h21 following a purchase from 19/07/2019

Very good and a perfect French site

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Acheteur Vérifié

Published on 26/07/2019 à 15h08 following a purchase from 06/07/2019

Good

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Acheteur Vérifié

Published on 26/07/2019 à 14h22 following a purchase from 09/07/2019

Perfect! Very good customer service. I recommend and will surely buy a new hat this winter

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Acheteur Vérifié

Published on 26/07/2019 à 14h11 following a purchase from 18/07/2019

For all tastes and all prices.
Enormous choice

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Acheteur Vérifié

Published on 26/07/2019 à 13h52 following a purchase from 18/07/2019

Lots of choices, fast shipping, I recommend!

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Acheteur Vérifié

Published on 26/07/2019 à 13h52 following a purchase from 11/07/2019

Perfect.
Product quality and package shipping.
A reference to the French.

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Acheteur Vérifié

Published on 26/07/2019 à 13h51 following a purchase from 07/07/2019

Very good quality received quickly
Thank you

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Acheteur Vérifié

Published on 26/07/2019 à 13h47 following a purchase from 09/07/2019

excellent service

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Acheteur Vérifié

Published on 26/07/2019 à 13h19 following a purchase from 17/07/2019

all ok

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Acheteur Vérifié

Published on 26/07/2019 à 07h30 following a purchase from 17/07/2019

fast service. wide choice, keep it up!

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Acheteur Vérifié

Published on 25/07/2019 à 17h39 following a purchase from 15/07/2019

good ergonomics

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Acheteur Vérifié

Published on 25/07/2019 à 16h52 following a purchase from 15/07/2019

Site offering many models. The one ordered (straw) is of good quality. Product well packaged, so it arrived intact, order and reception without any problems.

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Acheteur Vérifié

Published on 25/07/2019 à 16h17 following a purchase from 13/07/2019

This site is very well documented both in terms of photos and explanations.

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Acheteur Vérifié

Published on 25/07/2019 à 14h39 following a purchase from 18/07/2019

VERY clear

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Acheteur Vérifié

Published on 25/07/2019 à 14h30 following a purchase from 17/07/2019

ORDER RECEIVED ON TIME AND IN LINE WITH THE EXPECTED PRODUCT

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Acheteur Vérifié

Published on 25/07/2019 à 14h15 following a purchase from 13/07/2019

Fast delivery and in accordance with the order

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Acheteur Vérifié

Published on 25/07/2019 à 13h41 following a purchase from 17/07/2019

Clear site

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Acheteur Vérifié

Published on 25/07/2019 à 13h20 following a purchase from 17/07/2019

order corresponds perfectly to the descriptions. very nice hat same for the panama.

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Acheteur Vérifié

Published on 25/07/2019 à 09h03 following a purchase from 16/07/2019

Order well processed

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Acheteur Vérifié

Published on 25/07/2019 à 08h56 following a purchase from 16/07/2019

excellent service: large choice and speed of dispatch

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Acheteur Vérifié

Published on 24/07/2019 à 21h44 following a purchase from 14/07/2019

Very good. Wide choice. Fast and efficient.

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Acheteur Vérifié

Published on 24/07/2019 à 17h59 following a purchase from 17/07/2019

Delivery of a hat that did not correspond to the order. With the heatwave, this is all the more regrettable. There was no return label in the package. To this day we are still waiting for the delivery of the ORDERED ITEM.

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Response from Chapellerie Traclet Published on 24/07/2019

Hello, the correct package has been sent to you by email following your call. Did you receive it? Under no circumstances is the return covered if we do not make a mistake. Moreover, we have sent you an email to ask for confirmation of your new delivery address. Please communicate it to us upon receipt of this email at [email protected]. Best regards, Traclet.

Acheteur Vérifié

Published on 24/07/2019 à 17h37 following a purchase from 17/07/2019

Nothing to report,
Order received quickly and impeccable product
I didn't ask for anything else.

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Acheteur Vérifié

Published on 24/07/2019 à 14h07 following a purchase from 17/07/2019

Fast delivery and item in accordance with its description.

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Acheteur Vérifié

Published on 24/07/2019 à 14h00 following a purchase from 01/07/2019

Good reception, without too much waiting.

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Acheteur Vérifié

Published on 24/07/2019 à 13h57 following a purchase from 17/07/2019

Efficient, fast!

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Acheteur Vérifié

Published on 24/07/2019 à 13h48 following a purchase from 16/07/2019

Extremely fast and in accordance with my order.
Moreover, it did not pose any problem when I asked to exchange it for another one.

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Acheteur Vérifié

Published on 24/07/2019 à 11h49 following a purchase from 15/07/2019

Serious site. Order received quickly.

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Acheteur Vérifié

Published on 24/07/2019 à 09h16 following a purchase from 16/07/2019

Fast and in accordance! great!

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Acheteur Vérifié

Published on 23/07/2019 à 21h28 following a purchase from 14/07/2019

perfect

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Acheteur Vérifié

Published on 23/07/2019 à 19h54 following a purchase from 11/07/2019

super shop top items

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Acheteur Vérifié

Published on 23/07/2019 à 17h06 following a purchase from 23/05/2019

the site meets my needs and expectations and I always find what I'm looking for

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Acheteur Vérifié

Published on 23/07/2019 à 15h21 following a purchase from 13/07/2019

Very attentive on the phone - great efficiency

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Acheteur Vérifié

Published on 23/07/2019 à 13h32 following a purchase from 15/07/2019

Even better than the photo!

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Acheteur Vérifié

Published on 23/07/2019 à 07h29 following a purchase from 13/07/2019

A priori I hate the internet
Here, I would say it's bearable…
Thank you

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Acheteur Vérifié

Published on 23/07/2019 à 04h09 following a purchase from 12/07/2019

pleasant

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Acheteur Vérifié

Published on 22/07/2019 à 23h22 following a purchase from 11/07/2019

large choice
competent and efficient service

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Acheteur Vérifié

Published on 22/07/2019 à 21h17 following a purchase from 13/07/2019

Good site and good products!

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Acheteur Vérifié

Published on 22/07/2019 à 20h44 following a purchase from 14/07/2019

Very good service.

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