Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 21/06/2019 à 18h09 following a purchase from 14/06/2019

trustworthy site

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Acheteur Vérifié

Published on 21/06/2019 à 17h52 following a purchase from 12/06/2019

N/A

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Acheteur Vérifié

Published on 21/06/2019 à 16h49 following a purchase from 29/05/2019

Simple and practical.

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Acheteur Vérifié

Published on 21/06/2019 à 13h56 following a purchase from 13/06/2019

Hat arrived deformed

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Response from Chapellerie Traclet Published on 21/06/2019

Hello
Please excuse us if the hat has an issue.
Thank you for sending us photos of the hat and the box so we can make claims with our post and we will do what is necessary to send you a compliant hat.
Here is our email for the photos: [email protected]
Best regards
Traclet

Acheteur Vérifié

Published on 21/06/2019 à 13h50 following a purchase from 14/06/2019

Just what I needed. Thank you.

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Acheteur Vérifié

Published on 21/06/2019 à 13h38 following a purchase from 13/06/2019

Everything went well until delivery

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Acheteur Vérifié

Published on 21/06/2019 à 13h27 following a purchase from 13/06/2019

Superb hat that made a great impression as a birthday gift!! Delivery ok. Thank you!!

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Acheteur Vérifié

Published on 21/06/2019 à 13h12 following a purchase from 13/06/2019

very professional, the measurements correspond well, the sales service is very competent, I recommend.

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Acheteur Vérifié

Published on 21/06/2019 à 11h27 following a purchase from 22/05/2019

product meets my expectations (beautiful craftsmanship, good quality materials) I am happy with your service and the manufacturing and delivery times ......

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Acheteur Vérifié

Published on 21/06/2019 à 11h08 following a purchase from 09/06/2019

very well designed and complete site

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Acheteur Vérifié

Published on 21/06/2019 à 04h41 following a purchase from 10/06/2019

Fast delivery

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Acheteur Vérifié

Published on 20/06/2019 à 23h26 following a purchase from 12/06/2019

Everything perfect from A to Z...

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Acheteur Vérifié

Published on 20/06/2019 à 23h11 following a purchase from 12/06/2019

Excellent site with several model choices

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Acheteur Vérifié

Published on 20/06/2019 à 23h01 following a purchase from 07/06/2019

Very good site

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Acheteur Vérifié

Published on 20/06/2019 à 20h12 following a purchase from 09/06/2019

Lots of choices and presentation on interesting people

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Acheteur Vérifié

Published on 20/06/2019 à 19h16 following a purchase from 12/06/2019

Perfect. Fast delivery.

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Acheteur Vérifié

Published on 20/06/2019 à 19h14 following a purchase from 12/06/2019

Good product choice, fast delivery, very efficient.

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Acheteur Vérifié

Published on 20/06/2019 à 18h50 following a purchase from 10/06/2019

Item conforms to my order. N/A

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Acheteur Vérifié

Published on 20/06/2019 à 18h47 following a purchase from 13/06/2019

Order taken into account very quickly, without latency delay. This is what one expects from a professional.

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Acheteur Vérifié

Published on 20/06/2019 à 18h24 following a purchase from 12/06/2019

Perfect.

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Acheteur Vérifié

Published on 20/06/2019 à 17h59 following a purchase from 12/06/2019

Made in Italy, just the right size after measuring my head circumference according to the site's instructions, it's perfect

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Acheteur Vérifié

Published on 20/06/2019 à 11h20 following a purchase from 11/06/2019

Very serious company, well done work

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Acheteur Vérifié

Published on 19/06/2019 à 23h02 following a purchase from 11/06/2019

Quality products, in accordance with the description.

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Acheteur Vérifié

Published on 19/06/2019 à 22h14 following a purchase from 20/05/2019

Serious site, reachable by phone for clarifications.

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Acheteur Vérifié

Published on 19/06/2019 à 22h14 following a purchase from 11/06/2019

IMPECCABLE AND FAST SERVICE.

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Acheteur Vérifié

Published on 19/06/2019 à 21h45 following a purchase from 09/06/2019

practical

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Acheteur Vérifié

Published on 19/06/2019 à 20h12 following a purchase from 12/05/2019

Company that seems serious but not very responsive (1 month wait for a delivery scheduled in 2 weeks) however the item is in accordance with the description.

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Acheteur Vérifié

Published on 19/06/2019 à 18h14 following a purchase from 12/06/2019

Practical and reliable

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Acheteur Vérifié

Published on 19/06/2019 à 17h45 following a purchase from 10/06/2019

intuitive

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Acheteur Vérifié

Published on 19/06/2019 à 16h31 following a purchase from 11/06/2019

Very good site with a wide choice at all prices

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Acheteur Vérifié

Published on 19/06/2019 à 16h15 following a purchase from 13/05/2019

Very large selection of items..... One can only find happiness there !!!!! Delighted.

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Acheteur Vérifié

Published on 19/06/2019 à 15h29 following a purchase from 06/06/2019

Nothing to say

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Acheteur Vérifié

Published on 19/06/2019 à 14h59 following a purchase from 11/06/2019

Perfect!

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Acheteur Vérifié

Published on 19/06/2019 à 14h24 following a purchase from 07/06/2019

efficiency - speed - affordable prices

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Acheteur Vérifié

Published on 19/06/2019 à 14h13 following a purchase from 27/05/2019

everything is OK Thank you.

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Acheteur Vérifié

Published on 19/06/2019 à 11h19 following a purchase from 31/05/2019

Not enough information regarding delivery time but otherwise very responsive!

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Acheteur Vérifié

Published on 19/06/2019 à 10h00 following a purchase from 10/06/2019

Clear information on the site allowing to choose the right item

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Acheteur Vérifié

Published on 19/06/2019 à 09h34 following a purchase from 07/06/2019

very serious

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Acheteur Vérifié

Published on 18/06/2019 à 23h40 following a purchase from 31/05/2019

good

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Acheteur Vérifié

Published on 18/06/2019 à 22h59 following a purchase from 10/06/2019

Top site! Great choice of products! I recommend!

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