Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Hat received very quickly, meets expectations. Always excellent service from Chapellerie Traclet! Happy holidays to your entire team
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Response from Chapellerie Traclet
We warmly thank you, François, for your flattering review and your trust in Chapellerie Traclet. We are delighted to learn that you are satisfied with your purchase and our service. We also wish you very happy holidays!
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Véronique J.
Rating: 5 out of 5
following a purchase from 05/12/2025
Beautiful warm chapka
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Response from Chapellerie Traclet
Dear Véronique, we warmly thank you for your flattering review. We are delighted to learn that you appreciate the quality of our chapka and its comfort. We look forward to seeing you soon on our site to discover other models!
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Michèle D.
Rating: 4 out of 5
following a purchase from 30/11/2025
Very good quality delighted I recommend to customers
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Response from Chapellerie Traclet
Hello Michèle,
Thank you very much for your positive review! We are delighted to learn that you are satisfied with the quality of our products. Your recommendation is greatly appreciated and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
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Marie Noelle G.
Rating: 5 out of 5
following a purchase from 28/11/2025
I am very satisfied with my hat. Fast delivery.
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Response from Chapellerie Traclet
Dear Marie Noëlle,
Thank you so much for your flattering review! We are delighted to learn that you are satisfied with your hat and that the delivery was fast. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
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Blaise D.
Rating: 5 out of 5
following a purchase from 30/11/2025
Everything is perfect.
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Response from Chapellerie Traclet
Hello Blaise,
A big thank you for your flattering review! We are delighted that our "Chapellerie Traclet" site has met your expectations. Your satisfaction is our priority. See you soon!
Best regards,
The Chapellerie Traclet team
J
Jean-Pierre O.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very satisfied with my purchase, very good product.
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Response from Chapellerie Traclet
Hello Jean-Pierre,
Thank you very much for your positive feedback! We are delighted to learn that you are satisfied with your purchase and that our product met your expectations. Your satisfaction is our priority. We look forward to seeing you soon on our site!
Best regards,
The Chapellerie Traclet team
I
Isabelle P.
Rating: 5 out of 5
following a purchase from 05/12/2025
-
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Response from Chapellerie Traclet
Hello Isabelle,
Thank you very much for your positive review! We are delighted that our site suits you. Please feel free to reach out to us if you have any questions or need assistance.
Best regards,
The Chapellerie Traclet team
J
Joël B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Perfect
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Response from Chapellerie Traclet
Dear Joël,
We sincerely thank you for your 5/5 rating and your flattering comment. Your satisfaction is our greatest reward, and we are thrilled that our hat shop met your expectations. We look forward to welcoming you again!
A
Ana C.
Rating: 5 out of 5
following a purchase from 10/12/2025
beautiful product both design and quality, impeccable delivery
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Response from Chapellerie Traclet
Dear Ana,
We sincerely thank you for your flattering review of our site "Chapellerie Traclet". We are delighted that you are satisfied with both the design and quality of our products, as well as our delivery service. Your satisfaction is our priority, and your positive feedback encourages us to continue improving our offerings. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
B
Benjamin M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Perfect!
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Response from Chapellerie Traclet
Dear Benjamin,
We sincerely thank you for your flattering review and for the maximum rating of 5/5! Your satisfaction is our greatest reward, and we are thrilled that our service met your expectations. We look forward to welcoming you again on our site "Chapellerie Traclet".
Best regards,
The Chapellerie Traclet team.
M
Matthieu B.
Rating: 5 out of 5
following a purchase from 02/08/2025
Thank you to the hat shop for being responsive and for quickly exchanging my cap due to a size issue. Very nice cap.
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Matthieu. We are delighted to learn that our quick service met your expectations and that you appreciate your new cap. Please feel free to reach out to us for any other requests; we will always be here to help you.
A
Alain G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Large selection, quality products, perfect delivery
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Response from Chapellerie Traclet
Dear Alain,
We sincerely thank you for your flattering review. We are delighted to learn that you appreciated our wide selection of products as well as the quality of our items. Your satisfaction is our priority, and we are happy that the delivery met your expectations. We look forward to seeing you again soon on our site.
Best regards,
The Chapellerie Traclet team.
L
Laurence G.
Rating: 5 out of 5
following a purchase from 21/11/2025
Order fully met my expectations
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Response from Chapellerie Traclet
Hello Laurence,
We sincerely thank you for your positive review and are delighted to learn that your order perfectly met your expectations. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
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Béatrice R.
Rating: 5 out of 5
following a purchase from 11/12/2025
Compliant with my request
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Response from Chapellerie Traclet
Dear Béatrice,
Thank you very much for your positive feedback! We are delighted to learn that your order was compliant with your expectations. Your satisfaction is our priority.
See you soon on "Chapellerie Traclet"!
Best regards,
The Traclet team
B
Bertrant G.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good
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Response from Chapellerie Traclet
Thank you very much for your positive review, Bertrand! We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us if you need assistance or if you would like to discover our new collections!
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Ludovic C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very good quality. Fast shipping
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Response from Chapellerie Traclet
Dear Ludovic,
We sincerely thank you for your flattering review and for the maximum rating you gave us. We are delighted to learn that you are satisfied with the quality of our products and the speed of our shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Chapellerie Traclet team
P
Pascal H.
Rating: 5 out of 5
following a purchase from 03/12/2025
very good
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Response from Chapellerie Traclet
Dear Pascal,
We sincerely thank you for your flattering review. We are delighted to learn that you found satisfaction in our products and services. Your positive feedback motivates us to continue offering the best to our customers. We look forward to welcoming you again at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
C
Christophe C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good
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Response from Chapellerie Traclet
Dear Christophe,
Thank you very much for your positive review! We are delighted that our site "Chapellerie Traclet" pleases you. Please feel free to come back and see us soon.
Best regards,
The Chapellerie Traclet team
M
Marie-Pascale G.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast shipping. Product compliant and beautiful varnish for this walking cane.
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Response from Chapellerie Traclet
Hello Marie-Pascale,
Thank you very much for your flattering review! We are delighted to hear that you are satisfied with your walking cane and our fast shipping service. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
J
Jean-Paul F.
Rating: 5 out of 5
following a purchase from 08/12/2025
Top
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Response from Chapellerie Traclet
Dear Jean-Paul,
Thank you very much for your review! We are delighted that our site "Chapellerie Traclet" pleased you. Your satisfaction is our priority. We look forward to welcoming you again!
Sincerely,
The Chapellerie Traclet team
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Dimitri C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect, fast and careful shipping. The product matches the description. I recommend.
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Response from Chapellerie Traclet
Hello Dimitri,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your order and that the product met your expectations. Your recommendation means a lot to us and inspires us to continue providing quality service. We look forward to seeing you on our site for future orders!
Sincerely,
The Chapellerie Traclet team.
I
Isabelle M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast and careful shipping. Good quality product.
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Response from Chapellerie Traclet
Hello Isabelle,
Thank you very much for your positive review! We are delighted to learn that you appreciated the quality of our products and the speed of shipping. Your satisfaction is our priority. We look forward to seeing you again on our site!
Sincerely,
The Chapellerie Traclet team
P
Pascal C.
Rating: 5 out of 5
following a purchase from 28/11/2025
Always perfect
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Response from Chapellerie Traclet
Hello Pascal,
We sincerely thank you for your flattering review and your 5-star rating. We are delighted to learn that your experience with Chapellerie Traclet has always met your expectations. Your satisfaction is our priority, and we hope to see you very soon!
Sincerely,
The Chapellerie Traclet team.
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Lucian C.
Rating: 5 out of 5
following a purchase from 05/12/2025
Exceptional design and quality.
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Response from Chapellerie Traclet
Hello Lucian,
Thank you so much for your flattering review! We are delighted that the design and quality of our products have won you over. Your satisfaction is our priority, and we hope to see you soon on our site.
Best regards,
The Chapellerie Traclet team
C
Carola L.
Rating: 5 out of 5
following a purchase from 29/11/2025
A great hat! The purchase and shipping to Germany went wonderfully!
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Response from Chapellerie Traclet
Hello Carola,
Thank you very much for your flattering review! We are delighted to learn that you are satisfied with your hat and that the shopping and delivery experience went well. Your satisfaction is our priority!
See you soon,
The Chapellerie Traclet team
D
Dominique P.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good
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Response from Chapellerie Traclet
Hello Dominique,
We sincerely thank you for your positive rating of 5/5. We are delighted that our site "Chapellerie Traclet" met your expectations and we hope to see you soon for another pleasant experience.
Sincerely,
The Chapellerie Traclet team.
R
Rachid M.
Rating: 1 out of 5
following a purchase from 01/12/2025
Purchase of a quality beret but the size did not fit. I ordered a second one in the right size but not the same brand or quality, very disappointed.
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Response from Chapellerie Traclet
Hello Rachid,
Thank you for taking the time to share your opinion. We are pleased to hear that you appreciated the quality of your first beret. We sincerely regret that the size of your second purchase did not meet your satisfaction. Your feedback is valuable to us, and we strive to offer our customers products that meet their expectations.
Please send us a photo of the beret received at [email protected] so we can verify the model sent and correct this error.
Best regards,
The Traclet Hat Team
B
Bernard T.
Rating: 4 out of 5
following a purchase from 28/11/2025
Very good
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Response from Chapellerie Traclet
Hello Bernard,
We sincerely thank you for your review and your rating of 4/5. We are delighted to learn that you found your experience at Chapellerie Traclet very satisfactory. Your feedback is valuable and encourages us to continue improving our services. Don't hesitate to get back to us for your future purchases.
Best regards,
The Chapellerie Traclet team
Y
Yves C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very good
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Response from Chapellerie Traclet
Hello Yves,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that you had a satisfactory experience on our site "Chapellerie Traclet". Please feel free to reach out to us if you need anything, we will always be here to listen to you.
Sincerely,
The Chapellerie Traclet team.
F
Frederique M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Beautiful hats. Delivered quickly and even faster than expected for one of them. Top! Never disappointed by Traclet.
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Response from Chapellerie Traclet
Hello Frédérique,
We sincerely thank you for your flattering feedback! We are delighted to learn that you appreciate our hats and that the delivery met your expectations. Your satisfaction is our priority, and your words encourage us to continue providing the best service. We look forward to seeing you soon on our site!
Sincerely,
The Chapellerie Traclet team
A
Anne Laure D.
Rating: 5 out of 5
following a purchase from 03/12/2025
Hat of very good quality, size adapted (XXL, always very complicated to find the right size)
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Response from Chapellerie Traclet
Hello Anne Laure,
We sincerely thank you for your flattering review and are delighted to learn that you found a quality hat that perfectly fits your size. Your satisfaction is our priority and we hope to see you soon on our site.
Sincerely,
The Chapellerie Traclet team
H
Hervé D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Quality item well packaged
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Response from Chapellerie Traclet
Hello Hervé,
We sincerely thank you for your flattering review and are delighted that you appreciated the quality of our item as well as its packaging. Your satisfaction is our priority and we hope to see you soon on our site "Chapellerie Traclet."
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Frederic D.
Rating: 5 out of 5
following a purchase from 26/11/2025
Everything perfect! A real pleasure to have worked with this company
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Arnaud F.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very nice Stetson, thank you
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Wai Kin T.
Rating: 5 out of 5
following a purchase from 30/11/2025
perfect and fast!
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Keith J.
Rating: 5 out of 5
following a purchase from 03/12/2025
Excellent
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Jean-Luc D.
Rating: 5 out of 5
following a purchase from 28/11/2025
Hello, beautiful quality of the products, quick reception. Thank you.
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Marc-Henri L.
Rating: 5 out of 5
following a purchase from 15/12/2025
Fast delivery
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Jacques S.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very easy navigation
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Federico C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Efficient exchange although you have to pay €5 for the return.
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