Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2018
tb tb
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2018
Very good delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Stetson hat boxes very well delivered in good condition. One size! I have a Stetson Lariat 5x size 58, it is too big to fit in the box!!! Too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Quality hat, Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/02/2018
Correct delay and good quality cap, I would have rated it perfect if I had received the explanatory label in full, it was cut in half
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Very good. A slight doubt about double sizes. If high range, then 'small' size
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2018
This site is very good, but I had a delay in receiving my order. I had to call twice (the first time I was assured that the hat had just arrived, which was not true) and then I had to send an email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
site rich in choices, one can only find happiness there
Very fast delivery, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
it is a very well-stocked site and we have the choice I am very satisfied with my item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
SATISFIED WITH MY PURCHASE IN GENERAL EVERYTHING GOES VERY WELL WITH TRACLET
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Very good, pleasant and available in case of need for additional information about the item (different sizes depending on the brand)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
item conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Trustworthy site; Very large choice, and informed advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
rarely disappointed but it happens
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/02/2018
The size is perfect
The leather is very beautiful
It seems very durable and well waterproof
Careful packaging and delivered quickly
I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/01/2018
Note: 0
My package does not correspond at all to what I ordered! Totally unhappy!
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Response from Chapellerie Traclet
Hello
Please excuse us if we made a mistake.
Why didn't you contact us by email or phone?
Please let us know the model received and if we made a mistake, we will correct it.
Email
[email protected]
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2017
Complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2018
Well presented and detailed products. The site is well designed. Wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2018
A good order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
A wide choice of very diverse models, some promotions here and there, & a super fast shipping and delivery ... for me everything is fine thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2018
Order received 48 hours later as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Order compliant and quality service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2018
Ease of use, huge choice, friendly and efficient phone support in case of problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Very correct site! Having returned my order I was refunded immediately! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
super fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Easy, efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
Excellent site where you can find a wide choice at attractive prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/02/2018
Very good site, a lot of choices and different styles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Very nice item, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2018
I had never bought a hat online. The site is clear, answers all questions. By following the advice on shapes, sizes, everything was perfect for my purchase.
The delivery time is a bit long, but it's worth it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
very effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Super no worries!
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