Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 14/12/2017 à 12h37 following a purchase from 04/12/2017

Delivery in accordance with my order.
Small downside, the shipping costs.

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Acheteur Vérifié

Published on 14/12/2017 à 12h35 following a purchase from 05/12/2017

Perfect service and product. Thank you.

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Acheteur Vérifié

Published on 14/12/2017 à 12h34 following a purchase from 06/12/2017

Easy to use site and a lot of choices

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Acheteur Vérifié

Published on 14/12/2017 à 10h55 following a purchase from 02/12/2017

a lot of choices, this is the 2nd time I use the site, I will come back

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Acheteur Vérifié

Published on 14/12/2017 à 09h00 following a purchase from 28/11/2017

Perfect, choice, speed.

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Acheteur Vérifié

Published on 14/12/2017 à 08h37 following a purchase from 04/12/2017

Very good despite the gift wrapping being forgotten in the initial package

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Acheteur Vérifié

Published on 14/12/2017 à 08h15 following a purchase from 04/12/2017

Would deserve a smoother navigation with a review of the filters to obtain a finer selection of items

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Acheteur Vérifié

Published on 13/12/2017 à 20h07 following a purchase from 02/12/2017

No problem.

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Acheteur Vérifié

Published on 13/12/2017 à 19h43 following a purchase from 01/12/2017

Transaction without any problem.
Seller to recommend

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Acheteur Vérifié

Published on 13/12/2017 à 19h16 following a purchase from 04/12/2017

EASY TO CONSULT

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Acheteur Vérifié

Published on 13/12/2017 à 19h09 following a purchase from 03/12/2017

Well-made site.

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Acheteur Vérifié

Published on 13/12/2017 à 18h46 following a purchase from 23/10/2017

Small delay issue

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Acheteur Vérifié

Published on 13/12/2017 à 18h17 following a purchase from 03/12/2017

Impeccable

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Acheteur Vérifié

Published on 13/12/2017 à 18h15 following a purchase from 04/12/2017

Good

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Acheteur Vérifié

Published on 13/12/2017 à 18h10 following a purchase from 02/12/2017

Very good: fast and careful shipping.

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Acheteur Vérifié

Published on 13/12/2017 à 18h05 following a purchase from 04/12/2017

Choice, careful and fast delivery, 2nd purchase on this site with complete peace of mind

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Acheteur Vérifié

Published on 13/12/2017 à 17h55 following a purchase from 04/12/2017

Quality, Choice and Excellent Prices, delivery up to standard

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Acheteur Vérifié

Published on 13/12/2017 à 17h45 following a purchase from 04/12/2017

Very good

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Acheteur Vérifié

Published on 13/12/2017 à 17h30 following a purchase from 03/12/2017

Very good

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Acheteur Vérifié

Published on 13/12/2017 à 15h25 following a purchase from 01/12/2017

Very well designed

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Acheteur Vérifié

Published on 13/12/2017 à 14h18 following a purchase from 01/12/2017

everything was perfect

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Acheteur Vérifié

Published on 13/12/2017 à 14h12 following a purchase from 02/12/2017

site to recommend.

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Acheteur Vérifié

Published on 13/12/2017 à 14h10 following a purchase from 04/12/2017

The site is very good.

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Acheteur Vérifié

Published on 13/12/2017 à 13h57 following a purchase from 04/12/2017

easy to use. Product photos: realistic and of good quality

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Acheteur Vérifié

Published on 13/12/2017 à 13h50 following a purchase from 04/12/2017

Fast delivery, very responsive and pleasant customer service to order the out-of-stock item.

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Acheteur Vérifié

Published on 13/12/2017 à 13h34 following a purchase from 04/12/2017

very good

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Acheteur Vérifié

Published on 13/12/2017 à 13h20 following a purchase from 04/12/2017

I paid for a gift package but it was not great, just a paper bag

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Acheteur Vérifié

Published on 13/12/2017 à 13h13 following a purchase from 04/12/2017

Practical site with good advice, quick execution for the order

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Acheteur Vérifié

Published on 13/12/2017 à 13h10 following a purchase from 27/11/2017

good site

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Acheteur Vérifié

Published on 13/12/2017 à 13h10 following a purchase from 04/12/2017

Very nice hat, received very quickly, very pleasant customer service!!
Only downside, the hat box was forgotten but I imagine I will receive it soon!

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Acheteur Vérifié

Published on 13/12/2017 à 12h59 following a purchase from 03/12/2017

Excellent

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Acheteur Vérifié

Published on 13/12/2017 à 12h57 following a purchase from 04/12/2017

quality product, fast delivery, careful packaging

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Acheteur Vérifié

Published on 13/12/2017 à 12h42 following a purchase from 03/12/2017

Perfect

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Acheteur Vérifié

Published on 13/12/2017 à 12h33 following a purchase from 04/12/2017

Fast shipping, product very well packaged.
Nothing to complain about!
thank you

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Acheteur Vérifié

Published on 13/12/2017 à 12h32 following a purchase from 05/12/2017

Recommendable site. Simple and clear

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Acheteur Vérifié

Published on 13/12/2017 à 10h00 following a purchase from 03/12/2017

Excellent and well done, I received the product the next day

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Acheteur Vérifié

Published on 13/12/2017 à 06h48 following a purchase from 01/12/2017

nothing to complain about everything is perfect

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Acheteur Vérifié

Published on 12/12/2017 à 21h45 following a purchase from 01/12/2017

Speed of receipt, good quality product

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Acheteur Vérifié

Published on 12/12/2017 à 20h55 following a purchase from 01/12/2017

Item poorly packaged, wrinkled, received late and without my gift wrap option!!
The total!

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Response from Chapellerie Traclet Published on 13/12/2017

Hello
For the delay as we indicated, it was sent on Monday because unfortunately the post does not work on Saturday and Sunday.
We cannot be held responsible for that.
Otherwise, to date, no photo has been received as requested to see the issues encountered.
Best regards
Traclet

Acheteur Vérifié

Published on 12/12/2017 à 20h47 following a purchase from 02/12/2017

One word PERFECT

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