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Rating: 5 out of 5
Impeccable...
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very satisfied. Thank you.
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F
Rating: 5 out of 5
Nothing to report!
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A
Rating: 1 out of 5
Not at all satisfied with my order. I requested an exchange for another color. But this beanie, once received, was not the one ordered. Moreover, I had to pay an additional 5 euros for this exchange. In conclusion, this beanie costs me 36 euros for a beanie that I will never wear.
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Response from Chapellerie Traclet
Hello,
We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is paramount to us, and we understand your frustration regarding the exchange and the product received.
Please send us a photo of the received model at [email protected] and we will proceed to send the correct model.
Remaining at your disposal.
Best regards.
The chapellerie-traclet team
We are sincerely sorry to learn that your experience did not meet your expectations. Your satisfaction is paramount to us, and we understand your frustration regarding the exchange and the product received.
Please send us a photo of the received model at [email protected] and we will proceed to send the correct model.
Remaining at your disposal.
Best regards.
The chapellerie-traclet team
A
Rating: 5 out of 5
Easy to find what I was looking for and simple to buy. Couldn't be happier.
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M
Rating: 5 out of 5
Order quickly shipped in a very neat package. Products matching my expectations.
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A
Rating: 5 out of 5
Very nice item, delivered within the estimated time.
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E
Rating: 5 out of 5
Delighted with my order, the quality is excellent and the size is perfect. Thank you.
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P
Rating: 5 out of 5
Order, exchange and delivery without any problems.
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Y
Rating: 5 out of 5
Impeccable as with every order. Nothing to say!
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F
Rating: 5 out of 5
No problems, fast delivery.
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F
Rating: 5 out of 5
Everything was easy, from choosing the product to ordering and receiving it on the specified date and place. And, most importantly, the product is as ordered.
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B
Rating: 5 out of 5
Clear site, precise, item well described. Fast delivery.
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D
Rating: 5 out of 5
Perfect transaction.
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S
Rating: 4 out of 5
Package arrived opened (but item impeccable). Attempted theft or slightly weak adhesive?
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L
Rating: 5 out of 5
A great team that listens, responsive 20/20 on all points, thank you to them.
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Y
Rating: 5 out of 5
Very satisfied.
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M
Rating: 5 out of 5
Beautiful items of good quality.
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S
Rating: 5 out of 5
Very satisfied.
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J
Rating: 5 out of 5
Your site is good.
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R
Rating: 5 out of 5
An impeccable cap, of great quality, sent quickly and securely. I am delighted and wear it with great pleasure. It fits me perfectly and it's rare to find headgear in my size (62 cm).
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D
Rating: 5 out of 5
Perfect!!!!
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M
Rating: 5 out of 5
Very good.
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P
Rating: 5 out of 5
Effective.
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H
Rating: 5 out of 5
Very nice item...
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S
Rating: 5 out of 5
Very good purchase. Conforms to the description and photo.
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A
Rating: 5 out of 5
Impeccable, careful packaging, express delivery
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L
Rating: 5 out of 5
Perfect
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W
Rating: 5 out of 5
Nothing to report, everything is perfect
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M
Rating: 5 out of 5
very easy to find the desired product
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A
Rating: 4 out of 5
Very good item, identical to the one I had in my regiment in 1967
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N
Rating: 2 out of 5
The cap is not very fine and the fabric is not of good quality
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Response from Chapellerie Traclet
Hello,
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
Thank you for taking the time to share your opinion.
We have been making this work cap for several industrial companies for over 50 years.
What are the fabric issues encountered as this met the demand of our industrial companies.
If you want another quality of fabric, we do have other models in thicker or thinner fabric.
Remaining at your disposal to better understand your expectations for this work cap.
Best regards.
The chapellerie-traclet team
P
Rating: 5 out of 5
lots of choices, fast shipping and beautiful quality
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Y
Rating: 5 out of 5
Fast shipping, impeccable packaging. I recommend!
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B
Rating: 5 out of 5
Excellent hat shop! The best?
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A
Rating: 2 out of 5
Not good
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Response from Chapellerie Traclet
Hello,
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team
We thank you for taking the time to share your opinion. We are sorry to learn that your experience did not meet your expectations. Your feedback is valuable and will help us improve our services. Please feel free to contact us directly to tell us the issue encountered with your order.
Best regards.
The chapellerie-traclet team
J
Rating: 5 out of 5
no problem, item conforms to the order, good size, fast delivery
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P
Rating: 2 out of 5
Meh received with pilling a bit disappointed grrr
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Response from Chapellerie Traclet
Hello,
We are sorry to learn that your hat arrived with imperfections. Your satisfaction is essential to us and we thank you for your feedback.
At what level do you have pilling?
You can send us a photo at [email protected]
Best regards.
The chapellerie-traclet team
We are sorry to learn that your hat arrived with imperfections. Your satisfaction is essential to us and we thank you for your feedback.
At what level do you have pilling?
You can send us a photo at [email protected]
Best regards.
The chapellerie-traclet team
F
Rating: 5 out of 5
Ultra fast delivery outside France and product of excellent quality: it is magnificent (even more than in the photo)! Thank you very much for this excellent service!
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A
Rating: 5 out of 5
Product conforms and delivery date respected.
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