Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 30/09/2017 à 13h26 following a purchase from 04/09/2017

It's a real bigouden hat

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Acheteur Vérifié

Published on 30/09/2017 à 13h23 following a purchase from 08/09/2017

Very good

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Acheteur Vérifié

Published on 30/09/2017 à 13h15 following a purchase from 19/09/2017

Very very good! Thank you and well done!

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Acheteur Vérifié

Published on 30/09/2017 à 13h01 following a purchase from 20/09/2017

Very good

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Acheteur Vérifié

Published on 28/09/2017 à 13h08 following a purchase from 19/09/2017

very good

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Acheteur Vérifié

Published on 28/09/2017 à 12h22 following a purchase from 20/09/2017

Very good, serious site and very good advice.

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Acheteur Vérifié

Published on 28/09/2017 à 11h02 following a purchase from 16/09/2017

very good packaging, very well made 'genuine' Irish hat and the right size, very good site, thank you, very fast shipping!

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Acheteur Vérifié

Published on 28/09/2017 à 00h04 following a purchase from 16/09/2017

Very professional. Lots of choices, quality product. Fast, efficient

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Acheteur Vérifié

Published on 27/09/2017 à 22h21 following a purchase from 17/09/2017

Very good! Good information re Fast

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Acheteur Vérifié

Published on 27/09/2017 à 21h14 following a purchase from 17/09/2017

Very good site, good value for money, perfect size advice!

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Acheteur Vérifié

Published on 27/09/2017 à 15h17 following a purchase from 17/09/2017

Very attractive, easy to access, intuitive, very representative photo. I liked it

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Acheteur Vérifié

Published on 27/09/2017 à 13h09 following a purchase from 18/09/2017

Good
The measuring tape in paper is really unreliable! And if you make a mistake, the return is at your expense.

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Response from Chapellerie Traclet Published on 03/10/2017

Hello
For the tape measure, you really need to be careful when printing to set it to 100% because otherwise it distorts the dimensions.
You also need to take into account the indications on where to take the measurement.
Best regards
Traclet

Acheteur Vérifié

Published on 27/09/2017 à 12h51 following a purchase from 15/09/2017

very fast service

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Acheteur Vérifié

Published on 26/09/2017 à 23h08 following a purchase from 15/09/2017

the quality is there, fast delivery, very satisfied

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Acheteur Vérifié

Published on 26/09/2017 à 21h21 following a purchase from 17/09/2017

Very good, lots of choices, fast delivery.

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Acheteur Vérifié

Published on 26/09/2017 à 18h47 following a purchase from 15/09/2017

Very professional

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Acheteur Vérifié

Published on 26/09/2017 à 18h44 following a purchase from 16/09/2017

specialized site, complete and affordable. The seriousness of the contacts is a plus for the clientele.

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Acheteur Vérifié

Published on 26/09/2017 à 17h15 following a purchase from 15/09/2017

The size is too small. I will return the product tomorrow for an exchange.

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Acheteur Vérifié

Published on 26/09/2017 à 15h49 following a purchase from 15/09/2017

Well-made site.

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Acheteur Vérifié

Published on 26/09/2017 à 14h43 following a purchase from 18/09/2017

good contacts

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Acheteur Vérifié

Published on 26/09/2017 à 14h09 following a purchase from 17/09/2017

Fast delivery. Article conforms. Possibility to request an exchange within 100 days. Careful packaging. All positive!

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Acheteur Vérifié

Published on 26/09/2017 à 14h09 following a purchase from 16/09/2017

Super responsive seller, nice and professional. Top notch.

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Acheteur Vérifié

Published on 26/09/2017 à 14h07 following a purchase from 17/09/2017

good

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Acheteur Vérifié

Published on 26/09/2017 à 13h44 following a purchase from 14/09/2017

Reliable and serious

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Acheteur Vérifié

Published on 26/09/2017 à 13h37 following a purchase from 16/09/2017

I had a bit of trouble putting together my order (choosing and adjusting the number of pieces of each reference) - probably a logic issue related to my age and generation

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Acheteur Vérifié

Published on 26/09/2017 à 13h01 following a purchase from 15/09/2017

Never disappointed

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Acheteur Vérifié

Published on 26/09/2017 à 13h01 following a purchase from 17/09/2017

Clear site, large selection, very reasonable prices. Interesting to be able to use the magnifying glass to visualize the product well.

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Acheteur Vérifié

Published on 26/09/2017 à 12h51 following a purchase from 17/09/2017

Serious site

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Acheteur Vérifié

Published on 26/09/2017 à 12h32 following a purchase from 15/09/2017

very good

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Acheteur Vérifié

Published on 25/09/2017 à 14h02 following a purchase from 14/09/2017

to recommend, and especially trust given to the customer for sending the item with payment upon receipt within the requested timeframe

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Acheteur Vérifié

Published on 24/09/2017 à 23h14 following a purchase from 11/09/2017

very good, quality service

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Acheteur Vérifié

Published on 24/09/2017 à 02h22 following a purchase from 14/09/2017

The size 60 cm corresponds to the size of the 59 cm blue jeans caps

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Acheteur Vérifié

Published on 24/09/2017 à 01h20 following a purchase from 15/09/2017

Good order tracking and fast delivery.

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Acheteur Vérifié

Published on 23/09/2017 à 18h45 following a purchase from 05/09/2017

Thank you!! Straw cap received on time and very well packaged...

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Acheteur Vérifié

Published on 23/09/2017 à 18h16 following a purchase from 11/09/2017

A lot of choices, fast and careful shipping. The only downside is the return at our expense if an item does not fit. A partnership with parcel relays would be perfect.

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Acheteur Vérifié

Published on 23/09/2017 à 16h19 following a purchase from 12/09/2017

You can trust!

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Acheteur Vérifié

Published on 23/09/2017 à 14h27 following a purchase from 14/09/2017

Very good. Good descriptions Fast delivery.
I recommend

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Acheteur Vérifié

Published on 23/09/2017 à 13h39 following a purchase from 15/09/2017

Very satisfied

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Acheteur Vérifié

Published on 23/09/2017 à 12h35 following a purchase from 14/09/2017

Beautiful choice and fast delivery, very well packaged

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Acheteur Vérifié

Published on 23/09/2017 à 07h23 following a purchase from 10/09/2017

Fast delivery and good advice .... I recommend

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