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Rating: 5 out of 5
very reliable site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good site, a lot of choice, perfect delivery
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A
Rating: 5 out of 5
very satisfied with the site
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A
Rating: 5 out of 5
speed professionalism only good things
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A
Rating: 5 out of 5
Important choice and quality French present, very good. The site is clear, the order tracking and delivery everything is perfect I recommend.
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A
Rating: 4 out of 5
Announced in store, the quality of service in delivery is respected.
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A
Rating: 4 out of 5
Shipping costs to Switzerland are very high. The part of the site related to pick-up points does not work. I was therefore forced to choose the most expensive option with home delivery. This may be a point to improve.
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A
Rating: 5 out of 5
The site is great
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A
Rating: 5 out of 5
......
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A
Rating: 5 out of 5
fast and serious
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Serious and fast
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A
Rating: 4 out of 5
classic
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A
Rating: 5 out of 5
A site of great seriousness, very professional. Fast delivery, careful shipping, the customer is pampered. Bravo!
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A
Rating: 5 out of 5
everything is perfect
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A
Rating: 5 out of 5
To recommend
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A
Rating: 4 out of 5
no problem to report
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A
Rating: 5 out of 5
very good service
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A
Rating: 5 out of 5
the site is clear and I had no problem placing my order. Moreover, for secure payment, the consultation with my bank and the code sent is a double security.
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A
Rating: 2 out of 5
Not enough images and product descriptions (dimensions, size, etc.)
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Response from Chapellerie Traclet
Hello, Here is the link on our site along with the noted information. For the description, there is the composition, the sizes of the cap hat, as well as its visor length. Then for other images, it is true that we could add more even if there are some on the other colors that are also visible on the product sheet and which are images of worn products. If you need more information, please let us know which ones to help us improve. http://www.chapellerie-traclet.com/fr/bonnet/1853-bonnet-casquette-tribe-noir.html?search_query=tribe+noir&results=1 Text visible on the product sheet: Tribe black cap hat Hat with visor for men and women 100% acrylic. This cool style comes from a successful blend between the Army cap and the hat. Combining both the design of the hat and the visor of the cap. Very nice cap hat in the shape of a cube covering the neck and ears. Quality of the cap hat Size unique either 55-59 cm Composition: 100% polyacrylic Visor of 4.5 cm Best regards, Traclet
A
Rating: 5 out of 5
A lot of choices, reasonable prices and fast delivery. What more could you ask for?
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A
Rating: 5 out of 5
Fast and careful delivery
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A
Rating: 5 out of 5
Very satisfied with my order.
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A
Rating: 5 out of 5
Impeccable as always.
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A
Rating: 4 out of 5
The instructions for returning a product are more complex than on a usual e-commerce site. No pre-established return document.
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A
Rating: 4 out of 5
serious and modern
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A
Rating: 5 out of 5
you should perhaps reproduce this excellent article
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Perfect service and packaging
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A
Rating: 5 out of 5
Item conforms to the announcement, of beautiful quality and fast shipping
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent service fast delivery. I recommend this site for its seriousness and quality
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A
Rating: 5 out of 5
The first order of caps online, I am delighted and I intend to place another order as I cannot come on site (a store in Paris would be PERFECT)
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A
Rating: 5 out of 5
Fast delivery, beautiful product
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A
Rating: 5 out of 5
Good site, clear and simple.
To use.
A lot of choices.
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To use.
A lot of choices.
A
Rating: 5 out of 5
serious and quality.
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Perfectly efficient
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A
Rating: 5 out of 5
Great site. The products are of quality and very well packaged. And the delivery is very fast.
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A
Rating: 5 out of 5
Very satisfied but I would like to point out that I already answered the same questionnaire yesterday!
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