Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
the delivery time is long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2013
Quality product, easy order management, very good tracking and fast shipping, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2013
regret the shipping price ... free delivery from 70 euros of purchase on www.Headict.com
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2013
very well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2013
easy to access
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2013
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2013
I ordered and paid for a Tilley hat nearly 10 days ago. To date, no delivery, no information on delays or setbacks, and no response to my inquiries. If the situation persists, I plan to inform Tilley in Canada.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2012
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2013
well organized site - easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2013
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2013
I really like your products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2013
you are very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2013
very pleasant site to visit
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
Very satisfied with the product and the service from Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Plenty of choices, it's very nice, just missing the Mad Hatter's hat from Alice in Wonderland for collectors, and then it would be perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2013
The site is clear, easy to navigate and has a lot of details about the products. So it's a good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2012
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2012
Good site, choice of hat shapes by image is very intuitive and effective.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/05/2013
Allow further refinement of the basic search by enabling more interactions thus selectivity between the different filters.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2012
interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2013
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2013
very good, especially since a remote saleswoman was able to answer my questions, during opening hours of course
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
some choice but not always all sizes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2013
very good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
very good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2013
Clear, neat, precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very easy to access.
Good appreciation possible of the proposed products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2013
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2012
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2012
good site with a lot of choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2012
practical, complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
for a first time, all in all I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2013
Good and responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2013
I at least found what I was looking for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
easy and reliable
too bad for the stockouts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2012
the site is quite practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2013
it seems to me that the site was once more practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Good, but be careful with the categorization of products which can sometimes be a bit difficult to understand for a non-expert.
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