English 
Français A
Rating: 4 out of 5
Very serious, very large choice for hats, a bit less for scarves. Too bad.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
difficult to use...
Translated reviews
A
Rating: 4 out of 5
Trustworthy house. To recommend
Translated reviews
A
Rating: 4 out of 5
GOOD
Translated reviews
A
Rating: 4 out of 5
too bad that for the price it is made in China I am disappointed!
Translated reviews
Response from Chapellerie Traclet
Hello
This information about the place of manufacture is well noted on the product sheet (Ski Lanka)
http://www.chapellerie-traclet.com/fr/casquette-stetson/2084-casquette-brooklin-oregon-noir-stetson.html
For a cap made in Germany or other countries, this information is also well noted in the summary table.
Best regards
Traclet
This information about the place of manufacture is well noted on the product sheet (Ski Lanka)
http://www.chapellerie-traclet.com/fr/casquette-stetson/2084-casquette-brooklin-oregon-noir-stetson.html
For a cap made in Germany or other countries, this information is also well noted in the summary table.
Best regards
Traclet
A
Rating: 4 out of 5
Satisfied with this order
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Good site, many choices, prices are very good, but the tracking of packages is a bit random, but arrives within the indicated time.
The packaging is top-notch, too bad there is no transport case delivered with the hat, it wouldn't cost much more.
Translated reviews
The packaging is top-notch, too bad there is no transport case delivered with the hat, it wouldn't cost much more.
A
Rating: 4 out of 5
very good site thank you
Translated reviews
A
Rating: 4 out of 5
Very good.
Translated reviews
A
Rating: 4 out of 5
a bit long delay
Translated reviews
A
Rating: 4 out of 5
The 2 euro gift wrapping service is disappointing:
20 cm of ribbon (crushed during transport) and a label "pleasure to give".
I was expecting something prettier.
Translated reviews
20 cm of ribbon (crushed during transport) and a label "pleasure to give".
I was expecting something prettier.
A
Rating: 4 out of 5
unfortunately, the order arrived after the birthday.
and I thought from the photo that the T3 model had a green inner brim.
Translated reviews
and I thought from the photo that the T3 model had a green inner brim.
A
Rating: 4 out of 5
A lot of choices.
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
Very complete catalog
Ergonomic website
Efficient delivery
Translated reviews
Ergonomic website
Efficient delivery
A
Rating: 4 out of 5
Clear and well designed
Translated reviews
A
Rating: 4 out of 5
very good except for the packaging
Translated reviews
A
Rating: 4 out of 5
Just the delivery a bit long but very happy with the product
Translated reviews
A
Rating: 4 out of 5
Good
Translated reviews
A
Rating: 4 out of 5
a rather complete site for everything that goes on the head,
Translated reviews
A
Rating: 1 out of 5
No correct tracking of the order placed
Translated reviews
Response from Chapellerie Traclet
Hello
For the navy beret, we sent you an email to inform you that the navy beret is still pending.
Please excuse us for this delivery delay.
Best regards
Traclet
For the navy beret, we sent you an email to inform you that the navy beret is still pending.
Please excuse us for this delivery delay.
Best regards
Traclet
A
Rating: 4 out of 5
Website ergonomics acceptable. Honest and relevant information. Variety of product choices. Ordering quite easy. Serious and professional site once the order is placed.
Translated reviews
A
Rating: 4 out of 5
For this second order, delivery time not respected, it had been for the first one.
Translated reviews
A
Rating: 4 out of 5
Products still as nice, well packaged and fast shipping. Nothing to report, top.
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
Huge choice of hats and accessories. Nothing to say about delivery times.
Translated reviews
A
Rating: 4 out of 5
Good and especially reachable by phone
Translated reviews
A
Rating: 4 out of 5
Products conforming, careful packaging, attentive staff to expectations.
Translated reviews
A
Rating: 4 out of 5
N/A
Translated reviews
A
Rating: 4 out of 5
good
Translated reviews
A
Rating: 4 out of 5
-
Translated reviews
A
Rating: 4 out of 5
Good but lacking stock in some sizes. Pleasant and user-friendly site.
Translated reviews
A
Rating: 4 out of 5
Simple and easy-to-access site. The photos are successful and truly correspond to the product. Nothing to complain about.
Translated reviews
A
Rating: 4 out of 5
Efficient site with easy navigation.
Translated reviews
A
Rating: 4 out of 5
Overall, I was satisfied.
Translated reviews
A
Rating: 4 out of 5
Very good product, the only downside is the delivery which takes much longer than the announced 48 hours.
Translated reviews
A
Rating: 4 out of 5
Quality product.
Translated reviews
A
Rating: 4 out of 5
Fast delivery and impeccable packaging!
Translated reviews
A
Rating: 4 out of 5
The hat service is correct but not the colissimo service.
Translated reviews