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Rating: 4 out of 5
Fast delivery, well-protected package, in very good condition.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
very clear and readable
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
A real pleasure to order from them. Excellent follow-up and customer service. 2 returns due to my size error, and no exchange problems. I recommend the site. Didier D
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A
Rating: 4 out of 5
Clear and pleasant it allows for a good choice. Only a few details on the sizes of certain brands are missing (which have been too large for a few weeks)
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A
Rating: 4 out of 5
Shopping site with complete confidence. Perfect handling
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A
Rating: 4 out of 5
I would say that the site is serious, offering a wide choice of quality items at all prices.
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A
Rating: 2 out of 5
Very slow delivery, took two weeks.
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A
Rating: 2 out of 5
The delivery time is confusing
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A
Rating: 4 out of 5
well-made site, product found quickly.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I compared two hat sales sites. Yours was more attractive with a fairly detailed description of the different models. This is an important criterion for me when buying by mail. I must inform you that the packaging was torn, the post must have put tape on it.
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A
Rating: 4 out of 5
Good site, fast and efficient delivery
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A
Rating: 4 out of 5
All good!
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A
Rating: 2 out of 5
does not respect the requested size
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Good site in general, but be careful with the advice you give on certain products.
See appreciation below
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See appreciation below
A
Rating: 4 out of 5
It's a site that is quite easy to access and clear to use
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A
Rating: 4 out of 5
VERY BEAUTIFUL HAT BUT UNFORTUNATELY YOU RATE IT AS ONE SIZE BUT MY LITTLE GIRL OF 4 YEARS WHEN SHE WALKS WITH THE HAT, IT DOES NOT STAY ON HER HEAD!!!!! THIS IS A SHAME!!!! I would have bought a second one but I can't since there is a problem receive my greetings JEAN LUC
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A
Rating: 4 out of 5
I am very happy with my hats, especially since they are made in France!!
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A
Rating: 4 out of 5
I take away one star because the two hats ordered do not have the same real size: one of the brands is larger and this is not mentioned.
Some small cork
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Some small cork
A
Rating: 4 out of 5
I started a collection of caps, and I am delighted to have come across Traclet for my orders. Nothing to complain about; I am satisfied with the quality of the products offered and the service.
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A
Rating: 4 out of 5
Good site and easy to use
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A
Rating: 4 out of 5
Wide range of choices and attractive prices
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A
Rating: 2 out of 5
The order paid in December was sent twice but not received until the end of February. Completely torn box, poor packaging.
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A
Rating: 4 out of 5
Quality product.
But:
- some reeds are bent and seem fragile ...
I hope not to have breakage during use.
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But:
- some reeds are bent and seem fragile ...
I hope not to have breakage during use.
A
Rating: 4 out of 5
Serious, good product, original, good quality/price ratio
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A
Rating: 4 out of 5
One star lost due to the Chinese production of the product.
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A
Rating: 4 out of 5
Quite easy to find what you are looking for
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A
Rating: 4 out of 5
HELLO
I received my Stetson Hammond hat, but the feather was not there.. Is it an oversight?
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I received my Stetson Hammond hat, but the feather was not there.. Is it an oversight?
A
Rating: 4 out of 5
The site is good, but there is a delay in delivery, I think you should have informed me, which would help me to wait. Moreover, according to commercial rules, the charge should only be made when the item has been shipped, not before
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A
Rating: 4 out of 5
Overall good site
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A
Rating: 4 out of 5
Very good store, beautiful items, good quality price ratios. The time between order taking, preparation, and shipping of the package seemed a bit long to me, but this is largely compensated by the quality of the product.
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A
Rating: 4 out of 5
a lot of choices, more information on the products
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Rating: 4 out of 5
really a lot of choices!! for reasonable prices, despite the narrowness of the measurements I adapted anyway!
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Rating: 4 out of 5
Well-designed site, especially the 360-degree view of the hat
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A
Rating: 4 out of 5
large choice
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A
Rating: 4 out of 5
ergonomic site and easy to use
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A
Rating: 1 out of 5
Incorrect hat size.
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A
Rating: 4 out of 5
Good site and fast delivery!
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