Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
Very easy to access.
Good appreciation possible of the proposed products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/12/2012
good site with a lot of choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
for a first time, all in all I am satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2013
Good and responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2013
I at least found what I was looking for!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
easy and reliable
too bad for the stockouts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2012
the site is quite practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2013
Good, but be careful with the categorization of products which can sometimes be a bit difficult to understand for a non-expert.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2013
good site well referenced good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2013
good merchant site, lacks some 'cultural' links on hats, caps, the history of hats, etc.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2012
ras
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2012
4 because everything is improvable......
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2012
good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/01/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/12/2012
good site that makes you want to buy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2012
Order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2013
well organized site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2013
Maybe more details for maintenance. photos from the front, back, and side, and closer to see the fabric better!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2013
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2012
this site deserves a more rigorous classification logic
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/03/2013
#NAME?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2012
THE PHOTOS ARE NOT ACCURATE ENOUGH TO THE PRODUCTS
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/02/2013
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/02/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2013
Good presentation and navigation on the site
At this date, not much choice left.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2013
the size indication is improvable: the ordered item is too big.
Otherwise, there is choice, variety: very positive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
Good...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2013
A very good order tracking and delivery on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
Lots of choices; order delivered quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2013
very well done
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2013
excellent customer service!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2012
clear and cheerful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2013
this clear and airy site makes you want to look further
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2013
Quality products, a bit more choice would be appreciated.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/01/2013
A lot of choices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
Choice on the offer side, quick shipping of the order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2013
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/03/2013
correct
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