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Rating: 5 out of 5
Very good. Fast and careful delivery. Beautiful quality items. Thank you
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Great choice, easy ordering, fast delivery.
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R
Rating: 5 out of 5
From ordering to delivery everything is well-oiled. At STETSON, you can rely on the information about size selection.
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C
Rating: 5 out of 5
Very good, matches the photo, fast delivery and very well packaged hat. For a first purchase on the site, I am satisfied. For the size, I don't know yet, as it's a gift for Christmas. I recommend the site.
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O
Rating: 5 out of 5
Impeccable
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Y
Rating: 5 out of 5
I ordered 3 clape beanies, and 2 classic beanies for the first time on your site: very satisfactory result in terms of quality, and delivery times.
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C
Rating: 5 out of 5
Very nice creations pleasant to wear
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M
Rating: 5 out of 5
Serious site and very good quality, very fast delivery
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A
Rating: 5 out of 5
Serious site. Very satisfied with my order with fast delivery! I recommend!
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M
Rating: 5 out of 5
Product conforms to the description, qualitative
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L
Rating: 5 out of 5
Quality products conforming to the descriptions on the site. Appreciated Black Friday discount. Delivery time in accordance with the announcement (4 days between order and delivered product).
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M
Rating: 5 out of 5
Simple ordering process, fast delivery, items matching my expectations. Thank you and Merry Christmas
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S
Rating: 5 out of 5
Very nice site with a lot of choice
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C
Rating: 5 out of 5
Great choice and fast delivery
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P
Rating: 5 out of 5
As usual, perfect product and delivery on the agreed date.
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M
Rating: 5 out of 5
Easy order and very fast delivery.
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J
Rating: 5 out of 5
The products are of quality.
The Colissimo service is very reliable.
The local contact service is up to par.
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The Colissimo service is very reliable.
The local contact service is up to par.
E
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
Good discount on a hat, which I absolutely needed for a Christmas gift!
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J
Rating: 5 out of 5
All excellent
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S
Rating: 1 out of 5
Delivery delay, package still not received for over 2 weeks
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Response from Chapellerie Traclet
Hello
The order left our premises on Friday, November 29 under the colissimo tracking.
9M00625348907
We have just made a complaint because this delay is beyond our control.
The post office should get back to you to give you the delivery date following our complaint number 241206122851.
Please excuse us for this inconvenience.
Best regards
Traclet Sébastien
The order left our premises on Friday, November 29 under the colissimo tracking.
9M00625348907
We have just made a complaint because this delay is beyond our control.
The post office should get back to you to give you the delivery date following our complaint number 241206122851.
Please excuse us for this inconvenience.
Best regards
Traclet Sébastien
V
Rating: 5 out of 5
as always, product in accordance with the description, very good quality, and perfectly packaged.
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C
Rating: 5 out of 5
Everything went very well. Item as described.
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G
Rating: 5 out of 5
the product is of good quality the site is well explanatory
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P
Rating: 5 out of 5
Quality item, it's what you expect from a brand like Stetson.
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F
Rating: 5 out of 5
In accordance with the ordered item and fast
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J
Rating: 5 out of 5
Fast shipping. Super efficient, product in accordance with the description. Thanks again
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D
Rating: 5 out of 5
Very happy with my purchase very good quality and well packaged
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J
Rating: 5 out of 5
Product in accordance
Fast delivery
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Fast delivery
A
Rating: 5 out of 5
Very nice cap, of very nice quality. I love the inner lining. The size is good. Very soft to the touch
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F
Rating: 5 out of 5
Haven't opened the package yet since it's a gift. It's wrapped and ready to be placed under the tree!
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F
Rating: 5 out of 5
Fast and efficient as usual.
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J
Rating: 5 out of 5
Lots of choices, easy searches and well-organized site
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F
Rating: 5 out of 5
Easy order, fast delivery.
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S
Rating: 5 out of 5
Order delivered very quickly! The hat was well wrapped and arrived in good condition! The quality is very good! I highly recommend!
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R
Rating: 5 out of 5
Fast and compliant shipping
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J
Rating: 5 out of 5
quality items and in accordance with the description. Fast delivery. I recommend.
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G
Rating: 5 out of 5
Practical site. Ergonomic
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L
Rating: 5 out of 5
In accordance with my expectations, good quality, fast delivery
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P
Rating: 5 out of 5
The toque pleases my daughter, that's the main thing :)
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