Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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S
Sylvius E.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very pretty hat.
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Dolores O.
Rating: 5 out of 5
following a purchase from 02/07/2024
Nothing to report.
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Dolores O.
Rating: 5 out of 5
following a purchase from 10/07/2024
Nothing to report.
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Robert S.
Rating: 5 out of 5
following a purchase from 17/07/2024
Well received, pretty practical, I will tell you later if it's okay, thank you.
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Richard C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Choice and conformity.
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Pierre P.
Rating: 5 out of 5
following a purchase from 13/07/2024
Efficient and careful order. I am delighted.
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Marie-Laure P.
Rating: 5 out of 5
following a purchase from 28/06/2024
Very satisfying in every way.
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Delphine M.
Rating: 5 out of 5
following a purchase from 17/07/2024
I am always pleased with the quality of the products sold on this site.
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Jean Paul V.
Rating: 5 out of 5
following a purchase from 18/07/2024
a bit complex to follow: why not group all identical models under the same category with, within this category, the possibility to choose the color ... instead of having a specific category for each color
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Claudine B.
Rating: 5 out of 5
following a purchase from 17/07/2024
Quality products, careful and fast shipping
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Pierre A.
Rating: 5 out of 5
following a purchase from 14/07/2024
Easy to browse site, fast delivery
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Donatienne D.
Rating: 5 out of 5
following a purchase from 11/07/2024
Customer service is perfect. Very efficient. Delivery on time and the product meets my expectations.
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Catherine J.
Rating: 5 out of 5
following a purchase from 13/07/2024
A bit expensive although we are in the sales period. That said, my two summer hats are superb and I do not regret my purchase. Fast, careful delivery. I recommend Traclet.
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Pascal S.
Rating: 5 out of 5
following a purchase from 14/07/2024
Easy to use site
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Jean-Paul M.
Rating: 5 out of 5
following a purchase from 12/07/2024
Perfectly satisfied.
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Olivier L.
Rating: 5 out of 5
following a purchase from 14/07/2024
Everything is very good! site, delivery etc...
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Marie-Reine Q.
Rating: 5 out of 5
following a purchase from 16/07/2024
Very clear. Easy to navigate the site. Excellent quality. Very satisfied
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Jean-Luc L.
Rating: 5 out of 5
following a purchase from 16/07/2024
cap completely matching the photo
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Catherine P.
Rating: 5 out of 5
following a purchase from 13/07/2024
very friendly and understanding customer service
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Vincent G.
Rating: 5 out of 5
following a purchase from 14/07/2024
Fast delivery and very nice hat
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Isabelle F.
Rating: 5 out of 5
following a purchase from 16/07/2024
Order received quickly and items conforming to my order. Perfect
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David L.
Rating: 5 out of 5
following a purchase from 16/07/2024
Perfect
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Lionel F.
Rating: 5 out of 5
following a purchase from 17/07/2024
perfect!
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Pierre A.
Rating: 5 out of 5
following a purchase from 15/07/2024
Impeccable
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Thomas M.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very wide choice of hats, one can only find happiness there and this for all budgets.
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Caroline J.
Rating: 5 out of 5
following a purchase from 16/07/2024
I chose this hat shop Traclet for its seriousness and the Bob which is exactly what I was looking for at a very competitive price for a 100% cotton item.
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Michel C.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very good product
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Eric B.
Rating: 5 out of 5
following a purchase from 14/07/2024
Easy and fast.
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Thierry R.
Rating: 5 out of 5
following a purchase from 14/07/2024
Hat of exceptional quality delivered very quickly! I recommend.
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Henri S.
Rating: 5 out of 5
following a purchase from 13/07/2024
Aaaaa
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Adrien L.
Rating: 5 out of 5
following a purchase from 05/07/2024
Reactive and impeccable
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Christophe B.
Rating: 5 out of 5
following a purchase from 12/07/2024
Delivery on time, impeccable condition of the order.
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Sylvie S.
Rating: 5 out of 5
following a purchase from 14/07/2024
everything went perfectly, the quality of the cap is perfect and delivery very fast
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Andre L.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very well produced quality
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Ismael S.
Rating: 5 out of 5
following a purchase from 10/07/2024
Great hat
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Bernard P.
Rating: 5 out of 5
following a purchase from 09/07/2024
I order once or twice a year on this site and in hindsight I appreciate the difference in the durability of the products especially after cleaning.
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Catherine T.
Rating: 5 out of 5
following a purchase from 09/07/2024
Everything is perfect
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Sébastien J.
Rating: 5 out of 5
following a purchase from 04/07/2024
There is a choice, and the descriptions match the product.
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Martial B.
Rating: 5 out of 5
following a purchase from 11/07/2024
Beautiful product at an affordable price. Super fast delivery. I recommend.
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Emmanuelle D.
Rating: 2 out of 5
following a purchase from 03/07/2024
I am not satisfied with the quality of one of the hats, and given the delivery delay issues (10 days in colissimo!), I will try to redo the seams myself.
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Response from Chapellerie Traclet
Hello
Please excuse us for this colissimo delay independent of our will.
What is the issue encountered with the straw hat?
You can send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
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