Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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G
Gilles C.
Rating: 5 out of 5
following a purchase from 12/07/2024
Maginot beret that will go perfectly with my 1940 outfit. Fast delivery nothing to complain about. It's perfect I recommend you. Thank you.
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Jean-Marie N.
Rating: 5 out of 5
following a purchase from 09/07/2024
Item conforms to the description and ultra-fast delivery.
I recommend
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Robert V.
Rating: 5 out of 5
following a purchase from 12/07/2024
very beautiful hat I am satisfied with everything
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Véronique M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Finally .. a solid and elegant hat box that will be perfect for a gift.. fast delivery
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Daniel L.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very solid packaging and very correct site
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Michel L.
Rating: 5 out of 5
following a purchase from 09/07/2024
thank you the hat meets my expectations. no need to move. and received within a correct timeframe. see you soon for a new one.
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Marie L.
Rating: 5 out of 5
following a purchase from 09/07/2024
Very satisfied.
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Nicole B.
Rating: 5 out of 5
following a purchase from 08/07/2024
Perfect order, extremely well packaged and fast delivery
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Serge D.
Rating: 5 out of 5
following a purchase from 08/07/2024
very professional and very good value for money
Thank you
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Corinne H.
Rating: 5 out of 5
following a purchase from 10/07/2024
Quality product, conforms to the description on the site
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Norbert S.
Rating: 5 out of 5
following a purchase from 14/05/2024
Good navigation on the site. Good delivery. The item corresponds well to my request.
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Paul F.
Rating: 5 out of 5
following a purchase from 10/07/2024
very good, fast, efficient
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Jacques G.
Rating: 5 out of 5
following a purchase from 09/07/2024
Super great perfect for everything
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Didier D.
Rating: 5 out of 5
following a purchase from 09/07/2024
Super, quality and speed.
Top
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Bénédicte D.
Rating: 5 out of 5
following a purchase from 05/07/2024
Very practical site
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Annick L.
Rating: 5 out of 5
following a purchase from 03/07/2024
Very satisfied
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Mike A.
Rating: 5 out of 5
following a purchase from 02/06/2024
Very good service shipped to the UK without problems. Very good service shipped to UK without problems.
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Charles C.
Rating: 5 out of 5
following a purchase from 04/07/2024
available by phone for information, it has no price and it's rare today.
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Gwendoline M.
Rating: 5 out of 5
following a purchase from 09/07/2024
Easy site, very fast delivery and the quality of the hat meets expectations
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Pauline B.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast and careful shipping
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Michel L.
Rating: 5 out of 5
following a purchase from 08/07/2024
VERY GOOD
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Micheline M.
Rating: 5 out of 5
following a purchase from 23/06/2024
Quite fast
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Marc T.
Rating: 5 out of 5
following a purchase from 29/06/2024
Clear site, with well-chosen sections.
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Gérard F.
Rating: 5 out of 5
following a purchase from 06/07/2024
What about colissimo: Why deliver to relay points instead of directly to the customer?
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Alex C.
Rating: 5 out of 5
following a purchase from 04/07/2024
Very good, impeccable service, careful and attentive. I recommend!
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Trabuc M.
Rating: 5 out of 5
following a purchase from 21/03/2024
A manufacturing problem with the ordered item. With the choice offered by this company, it was easy to replace it, which was done quickly and elegantly. Thank you.
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Melaine J.
Rating: 5 out of 5
following a purchase from 04/07/2024
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Claude L.
Rating: 5 out of 5
following a purchase from 06/07/2024
It's nice to find 63
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Marie R.
Rating: 5 out of 5
following a purchase from 04/07/2024
Incredible choice, fast delivery and interesting advice page (how to reduce the size of a cap for example)
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A. S.
Rating: 5 out of 5
following a purchase from 04/07/2024
Excellent service quality!
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Laurence M.
Rating: 5 out of 5
following a purchase from 05/07/2024
Top cowboy hat, finally a large size hat
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Pascale W.
Rating: 5 out of 5
following a purchase from 05/07/2024
Compliant with the product purchased on the site, delivery less fast than announced but very correct delay (1 week between order and delivery). Beautifully made product!
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Pauline M.
Rating: 5 out of 5
following a purchase from 07/07/2024
Very good advice from the merchant over the phone a few months ago. I repeated an order this year, for a beret: the advice on the product sheet is accurate, the shipping very fast, another five out of five that is good for e-commerce!
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Daniele P.
Rating: 5 out of 5
following a purchase from 06/07/2024
Fast delivery; deadline respected. Very satisfied!
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Yohann B.
Rating: 5 out of 5
following a purchase from 07/07/2024
The hat arrived well packaged within the deadlines. It fits me. Thank you.
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Cyril F.
Rating: 5 out of 5
following a purchase from 07/07/2024
Clear site. Good quality/price ratio. Fast delivery. Everything is perfect.
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Michel C.
Rating: 5 out of 5
following a purchase from 03/07/2024
Very good product
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Céline N.
Rating: 5 out of 5
following a purchase from 07/07/2024
Hat exactly as hoped. Fast shipping. Everything is perfect! Thank you!
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Maryline F.
Rating: 5 out of 5
following a purchase from 04/07/2024
Very satisfied with my blue gavroche cap. Very flattering, it can be lowered if needed. Soft and comfortable cotton. Nice color
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Agnes Martine H.
Rating: 5 out of 5
following a purchase from 03/07/2024
The straw hats are very good thank you, plus not too expensive especially since we will only wear them once a year!
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