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Rating: 5 out of 5
Quality products and fast shipping.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Already a satisfied customer for previous purchases
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A
Rating: 5 out of 5
Very satisfied with the speed of delivery and especially with the quality of the products: my husband is delighted with his gifts: two magnificent suspenders..
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A
Rating: 5 out of 5
Meets my expectations: practical and elegant
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A
Rating: 2 out of 5
Ordered a specific model of hat that I had liked in the past, very happy to see it back in stock. The hat is not the same. The cut and materials have changed (not the same velvet, nor the same color, and the inner lining is now very cheap). I would have liked these changes in the model to be specified on the site.
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Response from Chapellerie Traclet
Hello, please excuse us if there has been an internal change. Please provide us with the reference of your previous order so we can verify the model received before, as we cannot find any previous order with your account. Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Everything was mastered from start to finish. It's perfect
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A
Rating: 5 out of 5
No navigation problems on the site.
Delivery on time. This
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Delivery on time. This
A
Rating: 5 out of 5
Very easy navigation. Very pleasant merchants. Everything is perfect.
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A
Rating: 5 out of 5
Easy to use. Wide choice of hats.
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A
Rating: 5 out of 5
Not disappointed, the cap is identical to the one on the site and meets my expectations
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A
Rating: 5 out of 5
perfect and fast
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A
Rating: 5 out of 5
Item conforms to the description and is of quality
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A
Rating: 5 out of 5
Good contact both in the store and at the office.
Very good transaction even with abroad.
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Very good transaction even with abroad.
A
Rating: 5 out of 5
Very good overall.
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A
Rating: 5 out of 5
I found the cap that I have used for over twenty years, unfortunately lost last month...
It is exceptionally comfortable, it can be folded to always have it with you.
Thank you for not giving in to fashion and knowing how to keep high-performance products in the catalog.
Best regards.
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It is exceptionally comfortable, it can be folded to always have it with you.
Thank you for not giving in to fashion and knowing how to keep high-performance products in the catalog.
Best regards.
A
Rating: 5 out of 5
Very nice hat, reasonable price for a French manufacture. Fast and careful shipping.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and compliant.
Good quality product.
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Good quality product.
A
Rating: 5 out of 5
Well executed shipping, impeccable item, careful packaging.
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A
Rating: 5 out of 5
Very good site, order received quickly
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very fast delivery, perfect packaging for a hat, remarkable product quality
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A
Rating: 5 out of 5
Fast shipping, effective communication on tracking and quality item!
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A
Rating: 5 out of 5
Serious and fast site
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A
Rating: 5 out of 5
During my first order, the bucket hat was too small, I made an exchange. I received the larger size in perfect conditions, very serious company. I recommend
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A
Rating: 5 out of 5
Very accessible site
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A
Rating: 5 out of 5
Ok! good !
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A
Rating: 5 out of 5
Ultra fast delivery, very well packaged goods, and of course the quality of the ordered hat. I can only recommend Chapellerie Traclet.
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A
Rating: 5 out of 5
As always, perfect service
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 5 out of 5
First hat purchase. The delivery was careful and the hat is of super quality! I recommend :)
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A
Rating: 5 out of 5
Delivered on time. Too bad the packaging was too big for my mailbox.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The website is very intuitive, clear and well presented, and the shipping was very fast. Additionally, the little pen included in the box was a nice surprise!
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A
Rating: 5 out of 5
Easy navigation, clear product sheets. A nice collection
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A
Rating: 5 out of 5
Product conforms to my wish
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A
Rating: 5 out of 5
The website is easy to navigate and the product line is diverse with clear descriptions.
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A
Rating: 5 out of 5
Very fast delivery of well-packaged and protected products
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A
Rating: 5 out of 5
Fast delivery, products conform to the description. In short, very satisfied with Traclet
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