English 
Français A
Rating: 5 out of 5
very good review
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Great, timely delivery is perfect
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Perfect!
Translated reviews
A
Rating: 5 out of 5
very easy site to navigate and very fast order processing and delivery
Translated reviews
A
Rating: 5 out of 5
Extremely satisfied with high-quality products
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Very high manufacturing quality. Nothing to complain about! It's perfect.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
nothing to say perfect
Translated reviews
A
Rating: 5 out of 5
Nothing to say, perfect
Translated reviews
A
Rating: 5 out of 5
Great service excellent products
Translated reviews
A
Rating: 5 out of 5
I am satisfied with the cap I bought. It's a very good product, and at Taclet, I always find headwear in my size.
Translated reviews
A
Rating: 5 out of 5
Always perfect: quality of the cap and delivery time, always perfect
Translated reviews
A
Rating: 5 out of 5
Quality item. Delivered on time with careful packaging.
Translated reviews
A
Rating: 5 out of 5
Very fast, beautiful quality.
Translated reviews
A
Rating: 5 out of 5
The site is well designed. It's easy to navigate.
Translated reviews
A
Rating: 5 out of 5
Always perfect as always with Traclet. Quality product, perfectly packaged and shipped quickly
Translated reviews
A
Rating: 5 out of 5
very well designed and a great choice
Translated reviews
A
Rating: 5 out of 5
The ability to choose your size is a real plus. Delivery is perfect
Translated reviews
A
Rating: 5 out of 5
Speed of processing my order
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my purchase, very good product, very fast shipping
Translated reviews
A
Rating: 1 out of 5
No news about my delivery
Translated reviews
Response from Chapellerie Traclet
Hello
However, the tracking of the package was indeed sent to you by email
Here it is below
https://www.laposte.fr/outils/suivre-vos-envois?code=6M20738571078
We will make a complaint today to Colissimo.
Please excuse us for this inconvenience beyond our control.
Best regards
Traclet Sébastien
However, the tracking of the package was indeed sent to you by email
Here it is below
https://www.laposte.fr/outils/suivre-vos-envois?code=6M20738571078
We will make a complaint today to Colissimo.
Please excuse us for this inconvenience beyond our control.
Best regards
Traclet Sébastien
A
Rating: 2 out of 5
My order does not match my needs; I made a mistake in size. You ask me to return the package, but for that, I need to go to the post office, and I can no longer travel that distance because I no longer drive due to two strokes; what to do?
Translated reviews
Response from Chapellerie Traclet
Hello, we are sorry that this does not suit you. However, for the return, you can do it from your home without having to travel for several months. Indeed, you just need to go through the post office's website to create a Colissimo and get a Colissimo label so that your postman can pick up the package from your mailbox. Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Great service and goods arrived in record time.
Translated reviews
A
Rating: 5 out of 5
Received my hat very quickly after my order. Just as I imagined while browsing the site. I recommend it to you.
Translated reviews
A
Rating: 5 out of 5
Good in every respect
Translated reviews
A
Rating: 5 out of 5
Very good, delivery time respected, careful service.
Translated reviews
A
Rating: 5 out of 5
Very good quality products. I bought two hats and I am very happy with them.
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Pork & Pie hat very well made. A beautiful quality creation from Tracelet. Well done
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very good site. Easy to place an order. And very good products
Translated reviews
A
Rating: 5 out of 5
very beautiful hat, very well packaged, I recommend
Translated reviews
A
Rating: 5 out of 5
Perfect as always, I recommend
Translated reviews
A
Rating: 5 out of 5
Item conforms to my order, careful and fast delivery, thank you
Translated reviews