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Rating: 5 out of 5
Serious site with a wide choice
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good. Serious
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A
Rating: 5 out of 5
Superb beret
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A
Rating: 5 out of 5
Clear and well organized
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A
Rating: 5 out of 5
Functional.
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A
Rating: 2 out of 5
Disappointed with the received product. The fabric material and the photo show a patch that was not present at delivery.
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Response from Chapellerie Traclet
Hello, please send us a photo of the received item to [email protected] so we can send you the correct product if we made a mistake. We apologize for this; this error will be corrected. Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Hat received with care, perfectly adjusted size, meets my expectations. Perfect! A big thank you!
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A
Rating: 5 out of 5
Fast shipping, efficient, very nice hat and very good value for money! I think I will buy from you again.
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A
Rating: 1 out of 5
Not at all satisfied with the quality of the item.
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Response from Chapellerie Traclet
Hello
Thank you for indicating the issue encountered with this Basque beret in 100% wool.
It is indeed possible to exchange or return the product if it does not suit you.
Here is the procedure on our site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Remaining at your disposal
Best regards
Traclet Sébastien
Thank you for indicating the issue encountered with this Basque beret in 100% wool.
It is indeed possible to exchange or return the product if it does not suit you.
Here is the procedure on our site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very easy to navigate site
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A
Rating: 5 out of 5
Impeccable on all levels
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A
Rating: 5 out of 5
Very professional, item not available, but reported immediately and with the delivery time respected
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
A lot of choices. I appreciate the possibility of contacting them by phone.
Ultra fast delivery. Very nice caps. However, they fit a bit large and the adjustment elastic is a bit too loose.
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Ultra fast delivery. Very nice caps. However, they fit a bit large and the adjustment elastic is a bit too loose.
A
Rating: 5 out of 5
Everything worked well within short deadlines
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Large selection of very good quality hats for a reasonable price
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A
Rating: 5 out of 5
Completely in accordance with the description
Delivered in 48H
To recommend
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Delivered in 48H
To recommend
A
Rating: 5 out of 5
Very happy
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A
Rating: 5 out of 5
Excellent customer service, friendly and efficient. Super product, magnificent! Ch.Ch.
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A
Rating: 5 out of 5
Tea let responds quickly, they managed to get my product, quickly and well sent. Super finishes. Ch.Ch.
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A
Rating: 5 out of 5
Navigation a bit complicated. I had to go through all the hats to find the one I was looking for
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A
Rating: 5 out of 5
Fast delivery. One size fits all hat.
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A
Rating: 5 out of 5
Easy to use site with a lot of choices. I had asked to add a little note for my father's birthday and they did it. Thank you.
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A
Rating: 5 out of 5
Satisfied, no comments.
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A
Rating: 5 out of 5
Nothing to report, 100% satisfied, delivery and item.
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A
Rating: 5 out of 5
Fast delivery and efficient site
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A
Rating: 5 out of 5
Good quality product, reasonable price, fast delivery. Perfect.
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A
Rating: 5 out of 5
Meets my expectations. Fast shipping.
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A
Rating: 5 out of 5
MEETS MY EXPECTATIONS. QUALITY, SPEED OF SHIPPING. VERY SATISFIED
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A
Rating: 5 out of 5
I bought 2 beautiful caps! There is no comparison with products found everywhere. Don't hesitate!!!
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A
Rating: 5 out of 5
very good site
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A
Rating: 5 out of 5
Fast, efficient, well packaged. I had a doubt and after calling the store, I received advice and satisfaction regarding the fit of my new hat!
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A
Rating: 5 out of 5
Very satisfied with the quality of the products
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A
Rating: 5 out of 5
Very satisfied, item meets my expectations. Impeccable and fast shipping.
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A
Rating: 5 out of 5
The delivery tracking is much better
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A
Rating: 5 out of 5
All steps went very well. The product is of very good quality. Thanks to the Traclet teams!
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A
Rating: 5 out of 5
I am happy with the product and the transaction. Thank you
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A
Rating: 5 out of 5
Fast delivery, hat as described and very well packaged! Thank you!
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