Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 13/12/2023 à 18h08 following a purchase from 06/12/2023

superb offer perfectly organized

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Acheteur Vérifié

Published on 13/12/2023 à 16h46 following a purchase from 08/12/2023

Order received quickly and perfectly meets my expectations

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Acheteur Vérifié

Published on 13/12/2023 à 15h10 following a purchase from 07/12/2023

Nothing to complain about. Everything is perfect

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Acheteur Vérifié

Published on 13/12/2023 à 14h31 following a purchase from 06/12/2023

This is a purchase made to give as a gift so I can't say anything about it: I obviously haven't opened it. Nevertheless, regarding the site and the incredible choice, congratulations, there is really something for all tastes, all styles, and all budgets.

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Acheteur Vérifié

Published on 13/12/2023 à 13h11 following a purchase from 26/11/2023

I ordered an Arctic Duvet cap which I requested to exchange because it was really too big. All this was done in record time and I want to highlight the efficiency of the representatives of the Traclet hat shop.

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Acheteur Vérifié

Published on 13/12/2023 à 11h39 following a purchase from 07/12/2023

Very good.

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Acheteur Vérifié

Published on 13/12/2023 à 09h43 following a purchase from 03/12/2023

Package delivered on time, item in impeccable condition, meets my expectations. Well done.

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Acheteur Vérifié

Published on 13/12/2023 à 06h39 following a purchase from 06/12/2023

perfect fast delivery

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Acheteur Vérifié

Published on 12/12/2023 à 22h47 following a purchase from 05/12/2023

Great product, good quality. Very fast delivery. Completely satisfied,

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Acheteur Vérifié

Published on 12/12/2023 à 21h49 following a purchase from 23/11/2023

Perfect size

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Acheteur Vérifié

Published on 12/12/2023 à 21h34 following a purchase from 05/12/2023

Perfect

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Acheteur Vérifié

Published on 12/12/2023 à 20h50 following a purchase from 05/12/2023

My order was made by phone. Very pleasant and efficient gentleman. A loyal customer for several years on this site, I will remain loyal.

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Acheteur Vérifié

Published on 12/12/2023 à 19h08 following a purchase from 02/12/2023

Very satisfied, interesting site

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Acheteur Vérifié

Published on 12/12/2023 à 18h54 following a purchase from 05/12/2023

Very good

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Acheteur Vérifié

Published on 12/12/2023 à 16h08 following a purchase from 06/12/2023

Magnificent quality! I highly recommend.

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Acheteur Vérifié

Published on 12/12/2023 à 15h05 following a purchase from 07/12/2023

No problem

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Acheteur Vérifié

Published on 12/12/2023 à 14h38 following a purchase from 07/12/2023

Intuitive navigation on the site, fast delivery, quality packaging. The details of each item sold are well explained. The store is difficult to reach by phone, apart from this small downside, I invariably recommend it.

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Acheteur Vérifié

Published on 12/12/2023 à 14h23 following a purchase from 06/12/2023

Very satisfied with the services offered. Correct delivery despite the unavailability of the product at the time of order.

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Acheteur Vérifié

Published on 12/12/2023 à 10h53 following a purchase from 04/12/2023

very easy to order

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Acheteur Vérifié

Published on 12/12/2023 à 10h14 following a purchase from 01/12/2023

very well made site, quality products

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Acheteur Vérifié

Published on 12/12/2023 à 09h19 following a purchase from 07/12/2023

Order processed very quickly, the hat is exactly as shown in the photo. I am very happy.

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Acheteur Vérifié

Published on 12/12/2023 à 08h29 following a purchase from 07/12/2023

nothing to add it was perfect, packaging, delivery, timing, product

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Acheteur Vérifié

Published on 12/12/2023 à 08h07 following a purchase from 02/12/2023

Everything is perfect

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Acheteur Vérifié

Published on 11/12/2023 à 21h14 following a purchase from 07/12/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 11/12/2023 à 20h51 following a purchase from 08/12/2023

Fast delivery

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Acheteur Vérifié

Published on 11/12/2023 à 20h51 following a purchase from 04/12/2023

Very well designed.

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Acheteur Vérifié

Published on 11/12/2023 à 20h33 following a purchase from 07/12/2023

very responsive

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Acheteur Vérifié

Published on 11/12/2023 à 20h26 following a purchase from 04/12/2023

Very fast delivery

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Acheteur Vérifié

Published on 11/12/2023 à 20h20 following a purchase from 04/12/2023

Product conforms to the description.

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Acheteur Vérifié

Published on 11/12/2023 à 20h12 following a purchase from 08/12/2023

The cap is very nice and wrapped in tissue paper, it's very pleasant!!! Thank you

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Acheteur Vérifié

Published on 11/12/2023 à 20h12 following a purchase from 07/12/2023

Easy access site to order the item of your choice

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Acheteur Vérifié

Published on 11/12/2023 à 20h12 following a purchase from 08/12/2023

I did not know your site this was my first order I am pleasantly surprised by the quality of the product and especially by the shipping which was really fast. The product is for a gift and I am sure it will please the person a lot.

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Acheteur Vérifié

Published on 11/12/2023 à 20h00 following a purchase from 04/12/2023

Fast, hat in good condition. Great

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Acheteur Vérifié

Published on 11/12/2023 à 19h55 following a purchase from 04/12/2023

Very good site, clear information and illustrations

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Acheteur Vérifié

Published on 11/12/2023 à 15h51 following a purchase from 03/12/2023

good

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Acheteur Vérifié

Published on 11/12/2023 à 14h38 following a purchase from 22/11/2023

Clear site, fast delivery and products that meet my expectations.

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Acheteur Vérifié

Published on 11/12/2023 à 11h52 following a purchase from 07/12/2023

Beautiful products, fast delivery before Christmas

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Acheteur Vérifié

Published on 11/12/2023 à 11h00 following a purchase from 06/12/2023

Good

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Acheteur Vérifié

Published on 11/12/2023 à 10h47 following a purchase from 05/12/2023

Serious and fast seller

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Acheteur Vérifié

Published on 11/12/2023 à 09h25 following a purchase from 24/11/2023

See below

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Response from Chapellerie Traclet Published on 11/12/2023

Hello
Thank you for your message but we have no comments.
What is the issue encountered with this toque?
Remaining at your disposal
Best regards
Traclet Sébastien