Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Very good value for money,
Speed of customer service in responses.
Very happy with my purchases,
Neatly packaged.
Thank you to your team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
clear and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
Perfect quick shipping
The beret is perfect the size guide is just fine
I will look for other berets in different colors
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Very satisfied! The engraving and the stick meet my expectations! Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2023
Order received very quickly I received my beret in the right size that I ordered, and really of very good quality I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
Very good quick shipping via Chronopost received 2 days later. The hat is beautiful even nicer than I thought and super quality site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
This company listens to its customers and guided me very well in my choice with its advice. The response was quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2023
Easy to use. Very attentive and responsive team. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Very nice hat! Beautiful color and very good quality. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2023
Fast shipping. Item very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Impeccable as described in the photo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
top as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
good quality, efficient and fast! In short, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
NOTHING TO SAY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
fast and well explained on your site, material conforms to my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Received well packaged, in perfect condition, matching the size and my expectations. Of good quality, elegant, seems very durable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Speed of delivery, quality of the product, excellent customer relations. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Website easy to use. Good advice for measuring your head. Complete description of the items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2023
Great choice for this quality company. The contact with customer service was helpful and the representative very accommodating (request for widening the headband). Very good commercial experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
The site is clear, well detailed. Many choices are offered there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
really top-notch
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2023
Large catalog, compliant products, fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/10/2023
Very good delivery.. very average navigation and the quality of the product is very mediocre.
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Response from Chapellerie Traclet
Hello
First of all, thank you for your feedback.
Can you tell us the issue encountered while navigating our site?
Then, for the Irish cap, we have several qualities of fabric.
The cap you chose is an authentic Irish cap with Irish fabric.
We also have it in City sport manufacturing which is a Belgian production with thicker fabric and less artisanal finishing.
Finally, we also have Italian productions.
Remaining at your disposal to better understand your message.
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/10/2023
Damaged product
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Response from Chapellerie Traclet
Hello
Having sent the hat box, the closure was working well before shipping.
According to the photos received yesterday, the closure is broken.
Did you contact an opening on the packaging box because I made the package and tested the opening, it was working very well.
As indicated last night during our phone conversation, we are checking with the workshop if we can get the broken part.
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
Everything was perfect! Thank you. If I need, I will buy from you again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2023
No problem, good product, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
exactly what I wanted, referring to Leonard Cohen's stage outfit. Made in Italy, it does not deny the strong ties of the artist with the boot
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2023
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2023
Extremely fast delivery, quality hat, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2023
Very nice item of very good quality matching the description on the site. I am happy. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2023
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2023
Fast shipping, quality headgear and well packaged. Order received on time.
Satisfied with this purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2023
Product carefully packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2023
Very nice item, careful and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Good information from customer service.
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