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Rating: 5 out of 5
Correct site that meets its commitments
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Quality product and conforms to the announcement
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A
Rating: 5 out of 5
Very nice product. Size 60 a bit tight but I imagine the cap will form. Package perfectly presented.
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A
Rating: 1 out of 5
Delivery 1 month
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Response from Chapellerie Traclet
Hello
please excuse us for this delivery delay. our manufacturer had delays in production. we hope that the hat gives you and will give you complete satisfaction to partly make up for this delay.
remaining at your disposal
best regards
Traclet Sébastien
please excuse us for this delivery delay. our manufacturer had delays in production. we hope that the hat gives you and will give you complete satisfaction to partly make up for this delay.
remaining at your disposal
best regards
Traclet Sébastien
A
Rating: 5 out of 5
Very satisfied - perfect product delivered within 36 hours. Thank you.
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A
Rating: 5 out of 5
Excellent service whether it's the order or the delivery
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A
Rating: 5 out of 5
Perfect navigation
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A
Rating: 5 out of 5
Everything is great
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A
Rating: 5 out of 5
Fast shipping and well-packaged product
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
After an order, hat received with a defect, a second one was sent to me quickly....
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A
Rating: 5 out of 5
Very good. Fast delivery!
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A
Rating: 5 out of 5
Very good. Thank you
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A
Rating: 5 out of 5
Found my ideal hat(s). Received quickly in a well-protected and ventilated box. Hats of good quality and finish at more than reasonable prices. I recommend!
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Quality item, perfect delivery, I am very satisfied with my purchase.
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A
Rating: 5 out of 5
Delivered on time
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A
Rating: 5 out of 5
Convenient path with small representative drawings.
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A
Rating: 5 out of 5
Hello, there was a small size issue and everything ended well after a first return. The after-sales service works very well. Delivery is fast.
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A
Rating: 5 out of 5
Many different models. Really very detailed description
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A
Rating: 5 out of 5
Excellent website with lots of advice :) The shop in Roanne is also worth a visit!
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A
Rating: 5 out of 5
EXACT SIZE AND VERY GOOD QUALITY
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Each order has been honored ... careful packaging ... delivery time respected ... quality item ... serious site ... no problems encountered ... this is my second order.
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A
Rating: 5 out of 5
Superb model, thank you for this faithful manufacturing
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A
Rating: 5 out of 5
The products are very well described and with the photo and comments I was able to make the right choice of a very good quality and well-finished straw hat. I am very satisfied.
Well protected and fast shipping.
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Well protected and fast shipping.
A
Rating: 5 out of 5
Two orders made to date and nothing negative to report. The hats arrived in good condition and were of quality.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Perfect..!!
The ordered product meets my future expectations as it is dedicated for the Camino de Santiago.
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The ordered product meets my future expectations as it is dedicated for the Camino de Santiago.
A
Rating: 5 out of 5
Satisfied: nothing particular to report
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A
Rating: 5 out of 5
Delivery time super reduced and well respected. Navigation on the site for choosing a hat was really easy.
Order tracking also nothing to say. So really all positive!
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Order tracking also nothing to say. So really all positive!
A
Rating: 5 out of 5
My Provence hat - berigoules is very beautiful! The delivery to arrive in Scotland was more expedited and good. Thank you very much, Traclet, for a very excellent experience!
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A
Rating: 5 out of 5
Good product fast delivery. Top!
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A
Rating: 5 out of 5
Fast delivery, compliant.
Beautiful quality of women's hat
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Beautiful quality of women's hat
A
Rating: 5 out of 5
The site is very well done. The order very easy. The shipping is fast as well as the delivery.
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A
Rating: 5 out of 5
Perfect for everything!
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A
Rating: 5 out of 5
Ordering the hat was easy, it was of good quality and arrived quickly.
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A
Rating: 5 out of 5
Very satisfied. Order compliant. Delivery in 3 to 4 days.
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A
Rating: 5 out of 5
Satisfied with my purchase.
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A
Rating: 5 out of 5
Very protective packaging. Perfect.
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