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Rating: 5 out of 5
Well-designed site, which makes it easy to find what we are looking for. Fast delivery. Item conforms to my expectations. I will come back!!!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Fast shipping, item conforms
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A
Rating: 5 out of 5
Comfortable and very nice red hat. Very fast delivery. Nice packaging and little surprise gift!
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A
Rating: 5 out of 5
Delivery as described, well packaged.
Very satisfied.
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Very satisfied.
A
Rating: 5 out of 5
Product conforms to expectations
Delivery times respected
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Delivery times respected
A
Rating: 5 out of 5
I quickly and well found exactly what I was looking for and the delivery confirmed that I had made the right choice!
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A
Rating: 5 out of 5
Very well designed site, pleasant navigation and complete information.
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A
Rating: 5 out of 5
Due to an address error. The package had to be resent.
I did not experience any delivery delay.
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I did not experience any delivery delay.
A
Rating: 5 out of 5
Everything is OK
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A
Rating: 5 out of 5
Many items are offered on the site. We have plenty of choices and especially for all seasons and different outfits.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
I received the hat order very quickly. For internet navigation, I asked for help. Thank you
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Correct navigation on the site. The delivery was fast, the package was intact, the items were carefully packaged. I also specify that the items are of quality. I am very satisfied with the professionalism and seriousness of this store. I highly recommend it.
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A
Rating: 5 out of 5
The rabbit fur chapka is superb
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A
Rating: 5 out of 5
This is the first time I order from this site and I am not disappointed. The hat is of quality for a reasonable price.
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A
Rating: 5 out of 5
well-made website.
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A
Rating: 5 out of 5
Excellent value for money!!!
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A
Rating: 5 out of 5
Easy order. Deadline respected. Item conforms to the description
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A
Rating: 5 out of 5
very simple and fast navigation very good mention
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A
Rating: 5 out of 5
Complete site, quick order and efficient delivery!
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A
Rating: 5 out of 5
Speed of order and delivery. No issues
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A
Rating: 5 out of 5
Very good products, impeccably packaged, and a short and respected delivery time
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A
Rating: 5 out of 5
IT'S PERFECT
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A
Rating: 2 out of 5
Deception about the quality of the berets; they were not alpine hunter hats, see École Militaire des Chasseurs Alpins in Chamonix.
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Response from Chapellerie Traclet
Hello, there is no deception but simply the military model is not this one. The military model is the one without a cap or inner leather. Here is the link for the military model: https://www.chapellerie-traclet.com/fr/beret-militaire/3887-authentique-beret-chasseur-alpin.html. It is of course possible to change it if it does not suit you. Remaining at your disposal. Best regards, Traclet Sebastien.
A
Rating: 5 out of 5
Simple order, excellent explanation for taking the right size (head circumference) and clear and easy site for navigation
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A
Rating: 5 out of 5
Keep it up, very satisfied.
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A
Rating: 5 out of 5
Very good quality!!! 3rd cap I order always top!
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A
Rating: 5 out of 5
Ok perfect in the range!
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
The site is functional, intuitive, with a lot of choices of hats, caps, etc...
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A
Rating: 5 out of 5
fast delivery
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A
Rating: 5 out of 5
super perfect
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A
Rating: 5 out of 5
We are happy to have ordered directly without being in the hands of Amazon. Thank you
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A
Rating: 5 out of 5
Products up to standard
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A
Rating: 5 out of 5
High quality products delivered in record time. Once again, complete satisfaction
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A
Rating: 5 out of 5
Flawless transaction (item as described, immediate and careful shipping). However, while the cap, from a good Belgian brand, is well made (construction, craftsmanship, exact size), the visor is sewn and not buttoned, contrary to what the description indicated (and I prefer a buttoned visor!). Notwithstanding (error humanum...), I kept the charming cap.
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A
Rating: 2 out of 5
The order does not quite match my request.
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Response from Chapellerie Traclet
Hello, what is the problem encountered if the model does not quite match your request? It is of course possible to change it if it does not suit you. Remaining at your disposal. Best regards, Traclet Sebastien.
A
Rating: 5 out of 5
I received what I ordered, so everything is good
Very good service
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Very good service