Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Simple, fast and efficient! It's perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Super fast delivery! I didn't expect to see my package before Christmas having ordered on 20/12! Very good quality and made in AURA TOP
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
well-made hat. very good package
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
The site is convenient for making your choice. Delivery is fast (48h00). I think the caps (good quality) are a bit large...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Perfect
Fast delivery and quality product
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2022
nothing to say, great!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Clear site, well informed, many references, fast delivery and compliant product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2022
Beanie conforms to the description on the site. Preparation, sending and delivery of the order very fast. I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Very clear site, very pleasant presentation. Articles conform. Speed of service.
Thank you. M.J.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Order placed on 19/12 and arrived on 22/12, well packaged with recyclable materials (tissue paper, cardboard), accompanied by a small gift pen. Service was perfect and fast. The finishes of the hat are neat and it seems very warm (to be tested in extreme cold). The color is true to the photo on the site, I am not disappointed. I bought it for a mountain wedding in January, and the faux fur mimicking that of a fox is frankly impressive. I am very satisfied with my purchase…! I recommend.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Satisfied with my order which meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2022
Very good nothing to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
The product meets my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2022
Very disappointed with the hat, way too big and no shape.
Not happy, don't say it's one size fits all.
Translated reviews
Response from Chapellerie Traclet
Hello
This type of hat fits well for a head circumference of 55 to 59 cm
What size do you wear?
It is of course possible to exchange it if this model does not suit you.
We have shapes like the janson cap which is less wide or holdtein cap
Remaining at your disposal
Sincerely
Traclet Sébastien.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2022
Fast delivery and product conforms to the description given on the site
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Package well protected and delivered in 72h compliant articles
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Very beautiful product. To recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2022
Very responsive company.
Extremely fast delivery and well-packaged product.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2022
Your site is very pleasant to visit, the presented articles are enticing. Nothing to complain about.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Good quality, beautiful design.
Very happy.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2022
Great
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
A wide choice, super fast and compliant shipping
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
A French hat that conforms to the description, of excellent quality, the price is worth it, even though I had to wait due to restocking...
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Quality product with very good logistics. Completely satisfied with my order
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Order received quickly and conforms to my expectations
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Okok
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Very good, this cap suits me perfectly, warm and flattering
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Top
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 14/12/2022
Does not know where my package is.
Translated reviews
Response from Chapellerie Traclet
Hello, here is the colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6M18642852512. A complaint for the delay will be made tomorrow morning. Remaining at your disposal. Best regards, Traclet Sebastien.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Very pleasant site but it's not so obvious if you don't know exactly what you want. It remains very clear nonetheless.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Very clear
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Excellent fast delivery very satisfied with your services
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Fast delivery before Christmas and nice hat
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Very good product. The visual is not misleading. The shipping went very well.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2022
Good order tracking
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2022
Perfect as with every purchase
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2022
Everything is impeccable from ordering on the site to delivery, I will reorder without problem
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2022
Just Perfect!!
Translated reviews
We use cookies for audience measurement and improving user experience.