Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2022
the site is pleasant and well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
SUPER Everything is for the best, responsive and honest site!!! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2022
Satisfied in every way, to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
fast delivery. For the return of one of the ordered items, the refund was very quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Satisfied, both for the order on the site and for the fast delivery. The possibility to return and exchange is useful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
This is not my first order, still very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
item conforms to my request - everything was quick - I am very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Very high quality product, manufactured and delivered quickly. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2022
Clarity of the site and speed of order processing as well as product quality encourage me to recommend this company.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/11/2022
The site, which answers questions, sends confirmation is not secure, so the email is in spam with a lot!!! Danger.... I thought I was hacked.
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Response from Chapellerie Traclet
Hello
we respond through our secure SSL site, in case the email is in spam it is simply that upon receipt it was initially placed in spam or that the manager like gmail considers the email as spam. This has nothing to do with hacking.
We hope the caps meet your satisfaction.
remaining at your disposal.
sincerely
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Great choice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
I am always satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Very good Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2022
Correct and fast order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Very fast shipping Very beautiful items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Not too complicated.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Delivery in 48h. I recommend, I trust the Traclet hat shop. There is a choice for all tastes! A big thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
very fast delivery, a beautiful hat, close to my Borsalino
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
delivered in 24 hours. The beret well packaged. Good choice of quality items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
I am delighted with my purchase, the hat is exactly as shown on the site and the delivery time is respected. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
fast delivery, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
always on top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2022
Easy navigation, very good information, quick shipping and perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2022
Purchase matching my expectations
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/12/2022
Received hat stained (stain removed with water) + a broken seam.
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Response from Chapellerie Traclet
Hello
Please excuse us for this inconvenience. Thank you for sending us a photo of the issues encountered with the hat at [email protected]
so we can proceed with a commercial discount.
remaining at your disposal.
best regards
Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2022
Everything perfect, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2022
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Very good quality product! super fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Simple and clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2022
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Easy choice. Delivery on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/12/2022
Fast delivery
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Response from Chapellerie Traclet
Hello
Thank you for your comment.
However, the rating of 1/5 is not related to the comment. The rating of 1/5 is the lowest.
Remaining at your disposal
Sincerely
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Navigating the site is easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2022
Delivery much faster than expected.
Pleasantly surprised.
The cap is very nice.
It's a Christmas gift. I think she will like it a lot.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Very fast shipping, and a quality cap!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2022
Great
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