Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 11/12/2022 à 17h19 following a purchase from 28/11/2022

Cap not yet given, but will surely please. That's for sure!!

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Acheteur Vérifié

Published on 11/12/2022 à 17h16 following a purchase from 07/12/2022

Thank you
for the very beautiful hats

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Acheteur Vérifié

Published on 11/12/2022 à 15h36 following a purchase from 07/12/2022

Phone contact before ordering to confirm sizes and model. Very professional.
Easy order, fast delivery.

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Acheteur Vérifié

Published on 11/12/2022 à 15h34 following a purchase from 05/12/2022

Arrived on time, of good quality and fits perfectly.

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Acheteur Vérifié

Published on 11/12/2022 à 15h32 following a purchase from 27/11/2022

Perfect

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Acheteur Vérifié

Published on 11/12/2022 à 10h53 following a purchase from 01/12/2022

Very beautiful hat

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Acheteur Vérifié

Published on 11/12/2022 à 07h26 following a purchase from 12/11/2022

This order was not in stock, requested delay 12 days, received 1 month after the order. No matter, impeccable delivery and very good quality product like the previous ones.

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Acheteur Vérifié

Published on 11/12/2022 à 03h54 following a purchase from 05/12/2022

Always excellent service and performance for this third item ordered and received very quickly. Serious seller in every respect. To recommend.

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Acheteur Vérifié

Published on 11/12/2022 à 00h07 following a purchase from 30/11/2022

item matching my expectations, I am very satisfied.

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Acheteur Vérifié

Published on 10/12/2022 à 21h53 following a purchase from 06/12/2022

Very clear site, order sent quickly in a sturdy package. Item perfectly meets my expectations.

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Acheteur Vérifié

Published on 10/12/2022 à 18h56 following a purchase from 06/12/2022

Very accessible site.
I quickly found what I was looking for.
The package was delivered in 48 hours.
Good.

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Acheteur Vérifié

Published on 10/12/2022 à 18h21 following a purchase from 03/12/2022

Very good

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Acheteur Vérifié

Published on 10/12/2022 à 17h11 following a purchase from 01/12/2022

So far everything is fine. Congratulations on the assured follow-up

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Acheteur Vérifié

Published on 10/12/2022 à 16h49 following a purchase from 07/12/2022

Very beautiful product, with very fast delivery.
With Traclet... you are satisfied

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Acheteur Vérifié

Published on 10/12/2022 à 16h20 following a purchase from 06/12/2022

Very happy with my purchases. Delivery as expected.

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Acheteur Vérifié

Published on 10/12/2022 à 15h34 following a purchase from 06/12/2022

Very fast. The quality is always there.

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Acheteur Vérifié

Published on 10/12/2022 à 13h42 following a purchase from 22/11/2022

The size is custom, I took a 58. The quality of the finish is impeccable.

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Acheteur Vérifié

Published on 10/12/2022 à 13h25 following a purchase from 18/10/2022

it's amazing what you can find there

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Acheteur Vérifié

Published on 10/12/2022 à 10h56 following a purchase from 05/12/2022

Purchase of a chapka. Quality item. Deadlines respected. I recommend.

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Acheteur Vérifié

Published on 10/12/2022 à 09h56 following a purchase from 05/12/2022

Fast delivery, good packaging and quality product.

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Acheteur Vérifié

Published on 09/12/2022 à 19h54 following a purchase from 25/11/2022

Precise and practical site.

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Acheteur Vérifié

Published on 09/12/2022 à 18h36 following a purchase from 01/12/2022

Great choice, easy, ultra-fast order, top-notch delivery, very very happy with my hat

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Acheteur Vérifié

Published on 09/12/2022 à 17h27 following a purchase from 06/12/2022

Very responsive. Fast delivery

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Acheteur Vérifié

Published on 09/12/2022 à 17h02 following a purchase from 28/11/2022

Quality products, very fast shipping

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Acheteur Vérifié

Published on 09/12/2022 à 16h59 following a purchase from 05/12/2022

Impeccable

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Acheteur Vérifié

Published on 09/12/2022 à 16h03 following a purchase from 28/11/2022

Very very we are very satisfied with our purchases.

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Acheteur Vérifié

Published on 09/12/2022 à 15h45 following a purchase from 06/12/2022

Good description of the hat

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Acheteur Vérifié

Published on 09/12/2022 à 15h36 following a purchase from 04/12/2022

The cap is too small .. I need a 57 instead of a 56. And I can't reach anyone..??

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Response from Chapellerie Traclet Published on 09/12/2022

Hello
It is certainly possible to make an exchange, here is the procedure to do it directly on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Otherwise, we can be reached at 0477714058.
There is an answering machine if we are already with clients.
Remaining at your disposal
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 09/12/2022 à 14h49 following a purchase from 04/12/2022

Very clear site, fast service and delivery!

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Acheteur Vérifié

Published on 09/12/2022 à 13h46 following a purchase from 05/12/2022

Very happy with the product

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Acheteur Vérifié

Published on 09/12/2022 à 13h32 following a purchase from 05/12/2022

As usual, careful work and attentive to its customers, Thank you.

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Acheteur Vérifié

Published on 09/12/2022 à 08h50 following a purchase from 03/12/2022

perfect packaging, thank you

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Acheteur Vérifié

Published on 09/12/2022 à 07h50 following a purchase from 02/12/2022

Well packaged, protected for a quality hat!

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Acheteur Vérifié

Published on 08/12/2022 à 21h42 following a purchase from 02/12/2022

Very satisfied with my purchase

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Acheteur Vérifié

Published on 08/12/2022 à 20h31 following a purchase from 02/12/2022

Excellent item

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Acheteur Vérifié

Published on 08/12/2022 à 20h14 following a purchase from 01/12/2022

fast and wide choice

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Acheteur Vérifié

Published on 08/12/2022 à 20h08 following a purchase from 01/12/2022

Serious company.

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Acheteur Vérifié

Published on 08/12/2022 à 19h44 following a purchase from 03/12/2022

Always perfect!

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Acheteur Vérifié

Published on 08/12/2022 à 19h39 following a purchase from 04/12/2022

I am satisfied

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Acheteur Vérifié

Published on 08/12/2022 à 19h35 following a purchase from 04/12/2022

Fast delivery in the countryside

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