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Rating: 5 out of 5
Very beautiful quality beret, timeless and elegant.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
The size corresponds exactly to what I asked for. The cap is perfect.
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A
Rating: 5 out of 5
ok, great, I recommend!
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A
Rating: 5 out of 5
Perfect!!!!!
Perfect delivery too!!!
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Perfect delivery too!!!
A
Rating: 5 out of 5
Pleasant site to use, many products and very clear.
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A
Rating: 5 out of 5
Delivered very quickly, the product suits me and was very well described on the website.
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Item meets my expectations.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Cool, super fast delivery
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A
Rating: 5 out of 5
Perfect! Good products, careful and fast shipping, thank you
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A
Rating: 5 out of 5
Very responsive, no surprises (good surprise!), delivered as announced.
I recommend!!!
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I recommend!!!
A
Rating: 5 out of 5
Perfection! My hat is MAGNIFICENT and fits me SUPER WELL.
It's pure happiness ;-)))
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It's pure happiness ;-)))
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast effective compliant
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A
Rating: 5 out of 5
Thank you for your speed
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A
Rating: 5 out of 5
The package is in accordance with the order.
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A
Rating: 2 out of 5
I ordered 2 identical beanies in 2 different colors, I received 2 different beanies, one of which does not satisfy me.
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Response from Chapellerie Traclet
Hello
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
please excuse us if we made a model error.
Thank you for sending us a photo at [email protected]
so we can send you the correct model in the wrong color.
remaining at your disposal.
best regards
Traclet Sebastien
A
Rating: 5 out of 5
Very responsive company, the product seems robust.
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Well informed, delivery times respected and quality product.
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A
Rating: 5 out of 5
Excellent, a huge choice, nothing to complain about... they have everything, but a lot of everything, delivered in 2 days.... compliant products..... well done
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A
Rating: 5 out of 5
Serious, very nice item
I recommend
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I recommend
A
Rating: 5 out of 5
Satisfied, package arrived quickly. Top
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A
Rating: 5 out of 5
Easy to use. Very complete. Practical. Searches by themes without difficulty.
A few more photos in some cases would be nice, like photos in context.
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A few more photos in some cases would be nice, like photos in context.
A
Rating: 5 out of 5
Quality product and very good telephone reception
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good product and very fast delivery, I recommend
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A
Rating: 5 out of 5
I ordered a hat, good quality and as described
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A
Rating: 5 out of 5
Really satisfied
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A
Rating: 5 out of 5
Fast service and delivery
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A
Rating: 5 out of 5
Always satisfied with my orders, except that the Indy Jones hat I just bought is slightly too big. The last Toronto in size S is also impeccable.
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A
Rating: 5 out of 5
Excellent products
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A
Rating: 5 out of 5
Very clear site
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A
Rating: 5 out of 5
Good presentation on the site. Good order tracking and fast delivery
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A
Rating: 1 out of 5
Not good
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Response from Chapellerie Traclet
Hello
What is the issue encountered?
It is possible to change it if it does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
What is the issue encountered?
It is possible to change it if it does not suit you.
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Easy to use site, responsiveness of the team for orders and responsiveness of customer service responses
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A
Rating: 1 out of 5
More rigor in processing orders
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Response from Chapellerie Traclet
Hello, yes we had a delay in our delivery due to a defect in the pressure of the T3 hat, the time to restock took a bit of time.
We hope, however, that the hat will give you complete satisfaction.
Best regards
Traclet Sébastien
We hope, however, that the hat will give you complete satisfaction.
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
I am very satisfied with my second order considering the price and despite some differences in filling and rigidity. Excellent service, packaging met my expectations.
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A
Rating: 5 out of 5
Very nice bachi, I am very happy with my purchase.
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