Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 12/09/2022 à 17h15 following a purchase from 30/08/2022

The wait is worth it, very nice merchandise and I am very satisfied.

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Acheteur Vérifié

Published on 12/09/2022 à 16h20 following a purchase from 08/09/2022

Always very well received by Mr. Traclet over the phone. Perfect and fast delivery.

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Acheteur Vérifié

Published on 12/09/2022 à 12h02 following a purchase from 05/09/2022

totally satisfied

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Acheteur Vérifié

Published on 12/09/2022 à 11h19 following a purchase from 21/08/2022

hat delivered on time, after requesting information by email, with a very quick response

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Acheteur Vérifié

Published on 12/09/2022 à 00h32 following a purchase from 02/09/2022

Well

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Acheteur Vérifié

Published on 11/09/2022 à 22h14 following a purchase from 31/08/2022

Fast and careful shipping, item corresponds well to the description

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Acheteur Vérifié

Published on 11/09/2022 à 14h57 following a purchase from 02/09/2022

The website is very well done. Product conforms to the photos on the site

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Acheteur Vérifié

Published on 10/09/2022 à 18h55 following a purchase from 02/09/2022

Excellent site. The descriptions are accurate. Fast delivery, very careful package. Packed in a sturdy cardboard box. Received on time. Absolutely nothing negative. I highly recommend this site.

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Acheteur Vérifié

Published on 10/09/2022 à 15h25 following a purchase from 24/08/2022

Fast and efficient

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Acheteur Vérifié

Published on 10/09/2022 à 14h06 following a purchase from 07/09/2022

Very easy to use, good choice with explanations.

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Response from Chapellerie Traclet Published on 10/09/2022

Hello,
the rating 1/5 does not correspond to the comment. Indeed, the rating 1/5 is negative. The rating 5/5 is the most positive rating.
Best regards
Traclet sebastien

Acheteur Vérifié

Published on 10/09/2022 à 11h40 following a purchase from 06/09/2022

Hello, I am happy with your quality work and the speed of the shipment. Thank you

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Acheteur Vérifié

Published on 09/09/2022 à 17h21 following a purchase from 31/08/2022

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Acheteur Vérifié

Published on 09/09/2022 à 15h33 following a purchase from 06/09/2022

Delivered very quickly, the items correspond to what we expected. Thank you very much

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Acheteur Vérifié

Published on 09/09/2022 à 15h15 following a purchase from 05/09/2022

good in the order and for the delivery!

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Acheteur Vérifié

Published on 09/09/2022 à 14h35 following a purchase from 02/09/2022

Beautiful hat, fast delivery

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Acheteur Vérifié

Published on 09/09/2022 à 11h14 following a purchase from 05/09/2022

Perfect

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Acheteur Vérifié

Published on 09/09/2022 à 05h56 following a purchase from 02/09/2022

A customer for several years, very satisfied with the quality of the proposed products, their listening when there is a problem and their responsiveness. Nothing to complain about except good things

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Acheteur Vérifié

Published on 08/09/2022 à 21h39 following a purchase from 04/09/2022

very good hats delivered carefully and quickly

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Acheteur Vérifié

Published on 08/09/2022 à 20h37 following a purchase from 29/08/2022

Everything was perfect.

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Acheteur Vérifié

Published on 08/09/2022 à 19h39 following a purchase from 05/09/2022

Very fast delivery. Very satisfied with the quality of the service

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Acheteur Vérifié

Published on 08/09/2022 à 15h51 following a purchase from 02/09/2022

Very explicit site

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Acheteur Vérifié

Published on 08/09/2022 à 15h11 following a purchase from 03/09/2022

Very good

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Acheteur Vérifié

Published on 07/09/2022 à 21h15 following a purchase from 30/08/2022

I found the site pleasant to browse

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Acheteur Vérifié

Published on 07/09/2022 à 07h43 following a purchase from 31/08/2022

Fast service, careful packaging

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Acheteur Vérifié

Published on 06/09/2022 à 21h48 following a purchase from 27/08/2022

very good

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Acheteur Vérifié

Published on 06/09/2022 à 21h15 following a purchase from 31/08/2022

Way too big too wide: the headband and the rose.
I'm keeping that for my car

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Response from Chapellerie Traclet Published on 07/09/2022

Hello
The headband has an adjustment scratch to fit it to the desired size. For the height of the headband, we can modify it according to your choice.
Best regards
Traclet Sébastien

Acheteur Vérifié

Published on 06/09/2022 à 18h01 following a purchase from 12/08/2022

site well readable. large choice. order without problems

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Acheteur Vérifié

Published on 06/09/2022 à 08h43 following a purchase from 20/08/2022

good

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Acheteur Vérifié

Published on 06/09/2022 à 06h38 following a purchase from 20/08/2022

Fast service

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Acheteur Vérifié

Published on 05/09/2022 à 22h15 following a purchase from 30/08/2022

Nothing to report. Product corresponds to my expectations. Top delivery

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Acheteur Vérifié

Published on 05/09/2022 à 13h48 following a purchase from 01/09/2022

The hat is still of great quality!

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Acheteur Vérifié

Published on 05/09/2022 à 06h30 following a purchase from 26/08/2022

Product compliant.

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Acheteur Vérifié

Published on 04/09/2022 à 22h14 following a purchase from 02/08/2022

Easy access site. Easy order and quick reception

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Acheteur Vérifié

Published on 04/09/2022 à 22h05 following a purchase from 28/08/2022

Super hat and super quality!

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Acheteur Vérifié

Published on 04/09/2022 à 21h07 following a purchase from 28/08/2022

Very happy with the service, the people are easily reachable which is exceptional for online sales sites and the exchange was quick within 48 hours (size problem that I underestimated). Thank you again and well done

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Acheteur Vérifié

Published on 04/09/2022 à 16h50 following a purchase from 29/08/2022

The hat intended for my son fits him very well, perfectly covers the neck, very nice model.

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Acheteur Vérifié

Published on 04/09/2022 à 15h58 following a purchase from 13/08/2022

A service and advice of great quality

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Acheteur Vérifié

Published on 04/09/2022 à 13h48 following a purchase from 31/08/2022

Very good telephone reception, professional information given, quick parcel dispatch: THANK YOU AND WELL DONE

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Acheteur Vérifié

Published on 04/09/2022 à 11h19 following a purchase from 18/08/2022

Excellent hat shop. Quick dispatch

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Acheteur Vérifié

Published on 03/09/2022 à 16h20 following a purchase from 30/08/2022

Easy navigation to order, quick processing and delivery time.

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