Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 02/07/2022 à 12h14 following a purchase from 25/06/2022

received quickly this is the 2nd hat I take and always of good quality

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Acheteur Vérifié

Published on 02/07/2022 à 11h07 following a purchase from 21/06/2022

Very good site, easy to navigate and very satisfied with the ordered product.

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Acheteur Vérifié

Published on 01/07/2022 à 20h13 following a purchase from 24/06/2022

The ordered item matched well with the photo on the site and is of good quality. Fast delivery and well packaged. Serious site

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Acheteur Vérifié

Published on 01/07/2022 à 18h49 following a purchase from 23/06/2022

Having purchased several products on this site, I am very satisfied with their service, from the choice, the products, from the order to delivery including payment.

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Acheteur Vérifié

Published on 01/07/2022 à 17h38 following a purchase from 30/05/2022

Very good site, well built, nice layout. Very satisfied, I recommend it. Looking forward to making new orders with you.
Best regards

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Acheteur Vérifié

Published on 01/07/2022 à 17h27 following a purchase from 27/06/2022

TOP deadlines
Quality in line with discretion
Nice house
I would recommend
Marcel from Brittany

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Acheteur Vérifié

Published on 01/07/2022 à 17h01 following a purchase from 27/06/2022

Delivery as expected, just as hoped.

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Acheteur Vérifié

Published on 01/07/2022 à 15h59 following a purchase from 28/06/2022

Wide choice. Attractive prices. Fast delivery

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Acheteur Vérifié

Published on 01/07/2022 à 13h53 following a purchase from 27/06/2022

Very satisfied with my order. Customer service is 'top'!

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Acheteur Vérifié

Published on 01/07/2022 à 13h38 following a purchase from 27/06/2022

In line with my order

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Acheteur Vérifié

Published on 01/07/2022 à 11h11 following a purchase from 23/06/2022

Deadlines and quality respected.
Site with a perfect definition of products.

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Acheteur Vérifié

Published on 01/07/2022 à 09h02 following a purchase from 25/06/2022

Super hat, delivered quickly, nothing to say, it's perfect!

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Acheteur Vérifié

Published on 01/07/2022 à 08h44 following a purchase from 01/06/2022

To be tested for a few months before being able to respond

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Response from Chapellerie Traclet Published on 01/07/2022

Hello
thank you for your message.
But can you indicate to us the reasons for this negative rating of 1/5.
The products do not satisfy you?
Such a rating is difficult to understand.
Best regards
Traclet

Acheteur Vérifié

Published on 01/07/2022 à 07h56 following a purchase from 24/06/2022

Nothing to say!

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Acheteur Vérifié

Published on 30/06/2022 à 21h39 following a purchase from 22/06/2022

Simply perfect !!!!
Best regards.

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Acheteur Vérifié

Published on 30/06/2022 à 21h22 following a purchase from 25/06/2022

Serious, efficient service
Quality hat

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Acheteur Vérifié

Published on 30/06/2022 à 18h35 following a purchase from 26/06/2022

It fits perfectly on my husband

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Acheteur Vérifié

Published on 30/06/2022 à 17h38 following a purchase from 25/06/2022

Happy to have a super hat.

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Acheteur Vérifié

Published on 30/06/2022 à 16h37 following a purchase from 25/06/2022

Fast delivery, deadlines respected

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Acheteur Vérifié

Published on 30/06/2022 à 16h03 following a purchase from 25/06/2022

Nothing to report.

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Acheteur Vérifié

Published on 30/06/2022 à 16h02 following a purchase from 26/06/2022

very good

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Acheteur Vérifié

Published on 30/06/2022 à 15h44 following a purchase from 27/06/2022

Nothing to say it's great

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Acheteur Vérifié

Published on 30/06/2022 à 15h27 following a purchase from 26/06/2022

very good, a lot of choices and very affordable prices.

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Acheteur Vérifié

Published on 30/06/2022 à 13h29 following a purchase from 24/06/2022

Fast delivery.

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Acheteur Vérifié

Published on 30/06/2022 à 13h21 following a purchase from 27/06/2022

Very good quality products. I have placed several orders and I am always impressed by the excellent quality of the product. Delivery is fast. I highly recommend it.

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Acheteur Vérifié

Published on 30/06/2022 à 13h19 following a purchase from 26/06/2022

Fast, efficient, up-to-date site regarding stock.

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Acheteur Vérifié

Published on 30/06/2022 à 10h32 following a purchase from 22/06/2022

Perfect. Fast delivery. Careful service.

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Acheteur Vérifié

Published on 30/06/2022 à 10h30 following a purchase from 20/06/2022

Very good service, good listening and good responsiveness.

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Acheteur Vérifié

Published on 30/06/2022 à 10h06 following a purchase from 11/05/2022

Good presentation of the merchandise

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Acheteur Vérifié

Published on 30/06/2022 à 06h17 following a purchase from 22/06/2022

Never disappointed

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Acheteur Vérifié

Published on 29/06/2022 à 09h52 following a purchase from 14/06/2022

Easy navigation on the site, fast and efficient delivery, careful packaging, product as described. The item is of good quality, I am satisfied with my purchase and highly recommend Traclet hat shop!

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Acheteur Vérifié

Published on 28/06/2022 à 21h51 following a purchase from 21/06/2022

The site is very well organized. The delivery is incredibly efficient. I have been a loyal customer of Traclet hat shop for many years. And I highly recommend the store.

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Acheteur Vérifié

Published on 28/06/2022 à 21h46 following a purchase from 05/06/2022

Excellent

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Acheteur Vérifié

Published on 28/06/2022 à 20h01 following a purchase from 21/06/2022

Good, site, choice, information,...

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Acheteur Vérifié

Published on 28/06/2022 à 19h37 following a purchase from 21/06/2022

Professionals, a hat with a great quality-price ratio

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Acheteur Vérifié

Published on 28/06/2022 à 14h21 following a purchase from 28/05/2022

not great

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Response from Chapellerie Traclet Published on 28/06/2022

Hello thank you for your message.
We are sorry for the delay but we have had supply delays.
We hope that the caps give you satisfaction.
Best regards
Traclet

Acheteur Vérifié

Published on 28/06/2022 à 12h36 following a purchase from 17/06/2022

Good advice, fast shipping, good choice of products, thank you!

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Acheteur Vérifié

Published on 28/06/2022 à 11h58 following a purchase from 24/06/2022

Fast, well packaged, beautiful quality hat, very satisfied with my purchase

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Acheteur Vérifié

Published on 28/06/2022 à 09h53 following a purchase from 20/06/2022

Perfect

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Acheteur Vérifié

Published on 28/06/2022 à 09h52 following a purchase from 19/06/2022

Impeccable and very helpful customer service

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